New Research Highlights the Business Benefits of Continuously Improving IT GRC Practices

Managing the value delivered by IT is traditionally associated with managing change to business procedures and applications that directly impact customer retention, sales, revenues, profits, and expenses.

Although valid, this view as the sole way to measure the value of IT is under siege as more organizations experience increasing loss or theft of customer data and endure the
fallout from these events, including customer defections, revenue losses, declines in public capitalization, increases in expenses, and short-term profit declines. Not limited to managing and protecting customer data, IT is being challenged to maintain nearly 100 percent uptime to avoid business disruptions while cost-effectively responding to numerous legal requests, statutes, and regulatory audits.

In today’s global economy, the livelihood of the organization is linked to how well the IT function manages the availability, integrity, and confidence of the information and IT systems used to operate core business procedures. Whether it is protecting information or meeting legal and regulatory requirements, the challenge confronting IT managers in an increasingly interconnected world means managing business opportunity and risk simultaneously.

The most recent research conducted by the IT Policy Compliance Group shows that improvements to data protection and compliance are paying big dividends among firms with the most mature governance, risk management,and compliance management practices.

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