How Much to Compensate SaaS Sales Teams for New Sales, Renewals and Expansions

Happy customers buy more products, remain customers longer and enable SaaS startups to scale rapidly and efficiently. Developing the sales motions, customer success sophistication and compensation structures to enable this type of growth is an essential skill of enduring SaaS businesses.

Standardized Processes: Great in Theory, Not in Practice

It’s the dirty secret of process management. Process owners know their so-called “standard” processes do not meet the requirements of the teams expected to apply them. And they know these processes can’t be applied, which means they may as well not exist.

eDiscovery Business Confidence Survey – Fall 2016

The eDiscovery Business Confidence Survey is a non-scientific quarterly survey designed to provide insight into the business confidence level of individuals working in the eDiscovery ecosystem.

eDiscovery Business Confidence Survey – Summer 2016

The eDiscovery Business Confidence Survey is a non-scientific quarterly survey designed to provide insight into the business confidence level of individuals working in the eDiscovery ecosystem.

Onward and Upward? eDiscovery Business Confidence Survey – Spring 2016 Results

The eDiscovery Business Confidence Index Survey is designed to provide insight into the business confidence level of individuals working in the eDiscovery ecosystem. The term ‘business’ represents the economic factors that determine the creation, delivery, and consumption of eDiscovery services.

eDiscovery Business Confidence Survey – Spring 2016

The eDiscovery Business Confidence Index Survey is designed to provide insight into the business confidence level of individuals working in the eDiscovery ecosystem. Individual answers are kept confidential, with the aggregate results to be published on ComplexDiscovery upon completion of the response period. Take the survey now.

Law Firms Must Focus on Profits, Not Revenues

Lawyers need to be surrounded by a set of expert business people, including experts in pricing and scoping matters, experts in reducing the cost of the delivery of services, and those experts who can help the lawyers more effectively sell their services.

First Legal Acquires eDiscovery Provider Redpoint Technologies

According to Alex Martinez, CEO of First Legal, “Both First Legal...

Veristar Acquires Planet Data

According to Veristar company founder, CEO, and president Rick Avers, “We...

Questel Acquires doeLEGAL

doeLEGAL today announced that it has been acquired by intellectual property...

Following the Money? Mike Bryant Provides a SOLID Look at Legal Tech Merger and Acquisition Activity

From seed and venture capital investments to private equity and Special...

A New Era in eDiscovery? Framing Market Growth Through the Lens of Six Eras

There are many excellent resources for considering chronological and historiographical approaches...

An eDiscovery Market Size Mashup: 2020-2025 Worldwide Software and Services Overview

While the Compound Annual Growth Rate (CAGR) for worldwide eDiscovery software...

Resetting the Baseline? eDiscovery Market Size Adjustments for 2020

An unanticipated pandemeconomic-driven retraction in eDiscovery spending during 2020 has resulted...

Home or Away? New eDiscovery Collection Market Sizing and Pricing Considerations

One of the key home (onsite) or away (remote) decisions that...

Five Great Reads on eDiscovery for February 2021

From litigation trends and legal tech investing to facial recognition and...

Five Great Reads on eDiscovery for January 2021

From eDiscovery business confidence and operational metrics to merger and acquisition...

Five Great Reads on eDiscovery for December 2020

May the peace and joy of the holiday season be with...

Five Great Reads on eDiscovery for November 2020

From market sizing and cyber law to industry investments and customer...

HaystackID Recognized in IDC MarketScape for eDiscovery Services

According to HaystackID CEO Hal Brooks, “We are proud to once...

A Generational View of Remote Security? HaystackID™ Releases 3.0 Security Enhancements to Review Technology

According to HaystackID's Senior Vice President and General Manager for Review...

Only a Matter of Time? HaystackID Launches New Service for Data Breach Discovery and Review

According to HaystackID's Chief Innovation Officer and President of Global Investigations,...

It’s a Match! Focusing on the Total Cost of eDiscovery Review with ReviewRight Match

As a leader in remote legal document review, HaystackID provides clients...

Cold Weather Catch? Predictive Coding Technologies and Protocols Survey – Spring 2021 Results

The Predictive Coding Technologies and Protocols Survey is a non-scientific semi-annual...

Out of the Woods? Eighteen Observations on eDiscovery Business Confidence in the Winter of 2021

In the winter of 2021, 85.0% of eDiscovery Business Confidence Survey...

Issues Impacting eDiscovery Business Performance: A Winter 2021 Overview

In the winter of 2021, 43.3% of respondents viewed budgetary constraints...

Not So Outstanding? eDiscovery Operational Metrics in the Winter of 2021

In the winter of 2021, eDiscovery Business Confidence Survey more...