Editor’s Note: As part of the Summer 2025 eDiscovery Pricing Survey series, conducted by ComplexDiscovery OÜ in partnership with the EDRM (Electronic Discovery Reference Model), this post explores the pricing of forensic services — from hourly collections to expert witness testimony.

Forensics often represents the front door of eDiscovery: the first cost clients encounter, and the first place where questions of trust, expertise, and value collide. Understanding how these services are priced offers insight into how professionals strike a balance between standardization, competition, and credibility in their practice.

We share these findings in memory of Kaylee Walstad, whose dedication to community and her spirit of Sisu reflected the same values of clarity and connection that this survey seeks to uphold.


Content Assessment: Pricing Forensics: Collections, Examinations, and Expert Testimony in the Summer 2025 eDiscovery Pricing Survey

Information - 93%
Insight - 94%
Relevance - 94%
Objectivity - 95%
Authority - 96%

94%

Excellent

A short percentage-based assessment of the qualitative benefit expressed as a percentage of positive reception of the recent article from ComplexDiscovery OÜ titled, "The Front Door of eDiscovery: Forensic Pricing Insights from the Summer 2025 eDiscovery Survey."


Industry Research

The Front Door of eDiscovery: Forensic Pricing Insights from the Summer 2025 eDiscovery Survey

ComplexDiscovery Staff

Forensic services often serve as the front door to eDiscovery. They are the first costs a client encounters, and they carry outsized influence in shaping how the rest of the discovery process will be perceived. From the practical work of collecting data onsite or remotely, to the higher-value expertise of examinations and testimony, forensic pricing is where questions of skill, trust, and cost converge.

The Summer 2025 eDiscovery Pricing Survey asked six questions on this topic, and the responses reveal both stability and subtle tensions in how the market values forensic work. To understand these findings, it is essential to consider not just the numbers themselves but also the context of who responded and where they work.

Collections: Onsite vs. Remote

Onsite forensic collections show remarkable consistency. Seventy percent of respondents reported rates between $250 and $350 per hour, creating a clear center of gravity for this type of work. About 13% charge above $350, while only 1% report pricing below $250. The pattern suggests onsite collections have settled into a market sweet spot that balances expertise with competitive expectations.


Collection Pricing - Per Hour Cost for an Onsite Collection by a Forensic Examiner - Summer 2025

Remote collections, however, introduce more variety. While 63% still fall in the $250–$350 band, nearly 14% reported pricing under $250 per hour. This segmentation reflects the impact of remote workflows, which reduce logistical complexity and broaden the competitive field. About 9% reported alternative models, signaling that innovation and experimentation are reshaping this segment of the market.


Collection Pricing - Per Hour Cost for a Remote Collection by a Forensic Examiner - Summer 2025

When viewed in light of the survey’s respondent profile, this pattern becomes understandable. With 90% of respondents based in the United States, the results reflect the maturity of a U.S. market where forensic services are highly standardized. For the 10% of non-U.S. respondents — primarily in Europe, Canada, and Latin America — regional pricing may differ due to variations in labor costs, data protection laws, and regulatory environments. In these contexts, rates could skew higher or lower depending on jurisdictional requirements.

Per-Device Pricing: Desktop/Laptop Computers and Mobile Devices

When pricing forensic collections on a per-device basis, both desktop/laptop computers and mobile devices reveal a consistent premium orientation. In each category, 47% of respondents reported pricing above $350 per device, underscoring the added complexity of handling physical hardware. Whether it is a corporate laptop or a personal smartphone, issues such as chain of custody, encryption, and imaging protocols add labor and risk that justify higher rates.


Collection Pricing - Per Device Cost for a Desktop - Laptop Computer Collection by a Forensic Examiner - Summer 2025

There is also notable uncertainty. For desktop and laptop collections, 17% of respondents selected “do not know,” while for mobile collections, the figure was 16%. This breakout suggests that while per-device models remain in use, many providers still prefer hourly billing structures — or encounter per-device pricing less frequently in their business.

Mobile collections stand out for a slightly higher reliance on alternative pricing models (13%), compared to desktops and laptops (10%). This response percentage reflects the constantly evolving challenges of mobile devices, where operating system updates, security features, and device diversity complicate standardization.


Collection Pricing - Per Device Cost for a Mobile Device Collection by a Forensic Examiner - Summer 2025

Here again, demographics provide insight. With law firms (43%) and service providers (36%) representing nearly 80% of participants, these results capture both demand and supply perspectives. Law firms prioritize defensibility and client expectations, while service providers set rates that reflect the operational complexity of their services. Together, these dynamics keep per-device pricing in the premium tier across both desktops/laptops and mobile devices.

Examination Services: Where Expertise Commands a Premium

Forensic examinations — the deeper investigative work beyond simple collection — climb higher on the pricing curve. Almost half (47%) reported hourly rates between $350 and $550, while 10% charge more than $550 per hour. At the same time, 30% reported pricing under $350, indicating a split between routine work that can be priced competitively and complex matters that justify higher premiums.


Collection Pricing - Per Hour Cost for Investigation Analysis and Report Generation by an FE - Summer 2025

The predominance of litigation support professionals among respondents (69%) helps explain this. These professionals live the tension between budgets and defensibility every day, and their perspectives emphasize a willingness to pay for quality where credibility is at stake.

Expert Witness Testimony: The Premium of Credibility

Expert witness testimony sits at the very top of the forensic spectrum. Here, 30% of respondents reported charging more than $550 per hour, while nearly half (49%) fall between $350 and $550. Very few — just under 3% — reported pricing below $350.

This spread reflects the intangible but critical value of credibility. Being an expert witness is not just about technical skill — it is about clarity, authority, and the ability to withstand the pressures of cross-examination. For a respondent pool dominated by legal and litigation support professionals, this premium aligns with what matters most in a courtroom: trustworthiness and persuasion.


Collection Pricing - Per Hour Cost for Expert Witness Testimony (In-Person and Written) by an FE - Summer 2025

Why Forensic Pricing Matters

Taken together, these results paint a nuanced picture. Collections have stabilized into a predictable mid-range, especially in the U.S. market where standardization is most advanced. Remote workflows are introducing new dynamics, adding downward pressure and spurring experimentation. Per-device collections — across both desktops/laptops and mobile devices — remain premium, reflecting technical complexity and handling risks. Examinations occupy higher hourly bands, justified by expertise, while testimony sits at the very top, where reputation commands the strongest premiums.

The broader respondent profile sharpens this interpretation. With results driven by U.S.-based law firms, service providers, and litigation support professionals, these numbers reflect the perspectives of those closest to pricing conversations. They demonstrate how the individuals who scope, negotiate, and deliver forensic services prioritize different aspects of the process — from routine collection to establishing credibility at trial. And while the sample is predominantly U.S.-focused, the small group of international respondents is a reminder that regional variations in law, regulation, and labor costs may influence pricing differently in global markets.

Looking Ahead

Forensics is the front door of eDiscovery, and the survey results suggest that once clients step through it, they encounter both predictability and premium value. Standardized rates set expectations, while examinations and testimony remind buyers that credibility and expertise come at a price.

In Part 4 of this series, we move deeper into the workflow to explore data processing costs — an area where commoditization pressures are strongest and where alternative pricing models are increasingly reshaping the market.


“As eDiscovery adapts to rapid technological shifts and mounting regulatory demands, benchmarking pricing is essential,” said Kaylee Walstad, Chief Strategy Officer of EDRM. “ComplexDiscovery’s survey provides the data we need to understand current costs and prepare for the future. EDRM is proud to support this important resource.” – July 9, 2025



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Additional Reading

Source: ComplexDiscovery OÜ

 

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