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Considering eDiscovery Review? Task, Spend, and Cost Data Points

Based on the complexity of data and legal discovery, it is a continual challenge to understand the relationships, opportunities, and costs of specific eDiscovery tasks. With this challenge in mind and to provide information and context to discussions around the eDiscovery task of review, the following review-centric task, spend, and cost data points may be beneficial to legal, business, and IT professionals considering the economics of eDiscovery.

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Considering eDiscovery Processing? Task, Spend, and Cost Data Points

Based on the complexity of data and legal discovery, it is a continual challenge to understand the relationships, opportunities, and costs of specific eDiscovery tasks. With this challenge in mind and to provide information and context to discussions around the eDiscovery task of processing, the following processing-centric task, spend, and cost data points may be beneficial to legal, business, and IT professionals considering the economics of eDiscovery.

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Considering eDiscovery Collection? Task, Spend, and Cost Data Points

Based on the complexity of data and legal discovery, it is a continual challenge to understand the relationships, opportunities, and costs of specific eDiscovery tasks. With this challenge in mind and to provide information and context to discussions around the eDiscovery task of collection, the following collection-centric task, spend, and cost data points may be beneficial to legal, business, and IT professionals considering the economics of eDiscovery.

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Implications for eDiscovery? The 2019 Internet Trends Report from Mary Meeker

Want to understand the most valuable tech stats and trends? Legendary venture capitalist Mary Meeker has just released the 2019 version of her famous Internet Trends report. This year it covers everything from Internet growth and usage to customer acquisition costs in highly competitive and capitalized sectors. With 334 pages of content, charts, and comments, the report is essential reading for data discovery and legal discovery technologists as they focus on auditing, investigating, and supporting litigation across the lifecycle of digital data.

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Exterro Acquires Jordan Lawrence

The combination of Jordan Lawrence and Exterro will deliver the only integrated software platform that provides organizations with the ability to address all of these challenges simultaneously, resulting in higher productivity, lower costs and unprecedented risk mitigation,” said Bobby Balachandran, CEO at Exterro.

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Time to Embrace Technology? The 2019 State of E-Discovery Report

The State of E-Discovery Report pulls information from eighteen different industry-leading studies, reports, and articles covering e-discovery, information governance, privacy, and other issues facing legal teams, providing a comprehensive look at the trends, practices, and challenges facing the e-discovery industry today.

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Blockchain and Digital Evidence Sharing, Security, and Verification

It is challenging for existing digital evidence recording and storage technologies to outperform blockchain’s robust and secure offering. With this in mind, the Digital Forensics and Incident Response (DFIR) community may benefit greatly as blockchain technology speeds up digital evidence procedures and redefines digital investigation processes.

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Time to Get Your SaaS Moving? Understanding Pricing Strategies

A pricing strategy is the method of pricing a business uses to determine how much to charge when they sell their products or services. It’s one of the most commonly overlooked and undervalued revenue levers in business. Carefully selecting the right pricing strategy takes a deep understanding of your product or service, your market, and your customers.

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Reveal Data Acquires Mindseye Solutions

“We are excited about the opportunity to partner with the Mindseye team in order to continue to deliver cutting edge solutions to our customers worldwide,” said Wendell Jisa, Founder and CEO of Reveal. “The ability to leverage Mindseye’s advanced processing capabilities and ECA tools within the Reveal platform will provide our customers with the most complete and cost-efficient solution in the market.”

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Time to Revisit Your Support Metrics?

It’s a good idea to periodically take a step back, look at the support metrics you’re tracking, and consider some newer metrics that may more accurately reflect customer satisfaction. One of these newer metrics is the Customer Effort Score (CES). CES is a customer experience survey metric that enables service organizations to account for the ease of customer interaction and resolution during a request. This is important as research indicates that customer effort is the strongest driver to customer loyalty.