Not So Outstanding? eDiscovery Operational Metrics in the Winter of 2021

In the winter of 2021, eDiscovery Business Confidence Survey more than 50 participants chose to answer at least one of the optional business operational metric survey questions in the quarterly survey. 31.5% of survey respondents reported Days Sales Outstanding (DSO) as increasing in the winter of 2021. This is an incremental increase approaching 10% from the 21.9% reporting DSO as increasing in the fall of 2020. It is also the highest percentage of respondents reporting DSO as increasing since the introduction of business operational metric questions to the eDiscovery Business Confidence Survey in the winter of 2019.

A Lifting of the Fog? Winter 2021 eDiscovery Business Confidence Survey Results

This is the twenty-first quarterly eDiscovery Business Confidence Survey conducted by ComplexDiscovery. It is also the fourth time the survey has been conducted during the current pandemic. The COVID-19 pandemic continues to alter life as we know it. It also continues to alter the business landscape of everyone in the eDiscovery ecosystem. 2,332 individual responses have been received from legal, business, and technology professionals across the eDiscovery ecosystem since the inception of the survey. 60 respondents shared their opinions as part of the most recent survey.

High Five? An Aggregate Overview of Five Semi-Annual eDiscovery Pricing Surveys

As we are in the midst of a pandemic that has dramatically influenced the eDiscovery ecosystem, we are still seeking to understand the pandemic’s impact on pricing economics. With the need for this understanding in mind, the aggregated results of five semi-annual eDiscovery Pricing Surveys conducted by ComplexDiscovery may be helpful for discovery professionals as they consider pricing sentiment, trends, and trajectories through the lens of the past with an eye toward the future.

Balancing Relevance and Reality? Winter 2021 eDiscovery Pricing Survey Results

Based on the complexity of data and legal discovery, it is a continual challenge to fully understand what is representative of industry-standard pricing for the delivery of eDiscovery products and services. With this challenge in mind, the semi-annual eDiscovery Pricing Survey is designed to provide insight into eDiscovery pricing through the lens of 12 specific pricing questions answered by legal, business, security, and information professionals operating in the eDiscovery ecosystem. The winter 2021 survey was open from November 21, 2020, until December 3, 2020, and had 79 respondents share their understanding of current pricing for selected eDiscovery services.

Deep State? Thirteen Research Reports on the State of eDiscovery Business in 2020

As part of its coverage of the business of eDiscovery, ComplexDiscovery regularly reports on key business spheres of interest including business confidence, pricing, predictive coding technologies, market size, and investment activities. Provided for your reference are selected report descriptions and links to core reports published during the last year by ComplexDiscovery relating to key eDiscovery business spheres of interest.

A Season of Change? Eighteen Observations on eDiscovery Business Confidence in the Fall of 2020

In the fall of 2020, 77.2% of eDiscovery Business Confidence Survey respondents felt the current business conditions are good or normal. This combined confidence level represents a 1.1% increase in these same feelings when compared to the summer of 2020 where 76.0% felt the conditions were good or normal. Additionally, exactly 38.6% of survey respondents characterized the current business climate as good. This represents a decrease from 40.0% of respondents who viewed the business climate as good in the summer of 2020. This decrease from the summer of 2020 may represent a cautious concern in the current general business climate for eDiscovery.

The Continuing Case of Budgetary Constraints in the Business of eDiscovery

In the fall of 2020, 49.4% of respondents viewed budgetary constraints as potentially having the greatest business impact on their business in the next six months. This percentage is the highest of all concerns represented in the survey and also is the third-highest rating for any business performance concern since the inception of the survey. This is also the twelfth time in twenty surveys that the issue of budgetary constraints has been the top concern or tied for the top concern by survey respondents.

Outstanding Accounts? eDiscovery Operational Metrics in the Fall of 2020

In the fall of 2020, eDiscovery Business Confidence Survey more than 70 participants chose to answer at least one of the optional business operational metric survey questions in the quarterly survey. 21.9% of survey respondents reported Days Sales Outstanding (DSO) as increasing in the fall of 2020. This is an incremental increase from the 20.9% reporting DSO as increasing in the summer of 2020 and is the highest percentage of respondents reporting DSO as increasing since the introduction of business operational metric questions to the eDiscovery Business Confidence Survey in the winter of 2019.

Holding the Rudder? Fall 2020 eDiscovery Business Confidence Survey Results

This is the twentieth quarterly eDiscovery Business Confidence Survey conducted by ComplexDiscovery. It is also the third time the survey has been conducted during the current pandemic. The COVID-19 pandemic continues to alter life as we know it. It also continues to alter the business landscape of everyone in the eDiscovery ecosystem. 2,272 individual responses have been received from legal, business, and technology professionals across the eDiscovery ecosystem since the inception of the survey. 83 respondents shared their opinions as part of the most recent survey.

eDiscovery Mergers, Acquisitions, and Investments in 2020

Since beginning to track the number of publicly highlighted merger, acquisition,...

Relativity Acquires VerQu

According to Relativity CEO Mike Gamson, "It's imperative that the legal...

eDiscovery Mergers, Acquisitions, and Investments in Q4 2020

From Nuix and DISCO to Exterro and AccessData, the following findings,...

DISCO Closes Funding Round of $100 Million

According to DISCO CEO Kiwi Camara, “Legaltech is booming now, and...

A New Era in eDiscovery? Framing Market Growth Through the Lens of Six Eras

There are many excellent resources for considering chronological and historiographical approaches...

An eDiscovery Market Size Mashup: 2020-2025 Worldwide Software and Services Overview

While the Compound Annual Growth Rate (CAGR) for worldwide eDiscovery software...

Resetting the Baseline? eDiscovery Market Size Adjustments for 2020

An unanticipated pandemeconomic-driven retraction in eDiscovery spending during 2020 has resulted...

Home or Away? New eDiscovery Collection Market Sizing and Pricing Considerations

One of the key home (onsite) or away (remote) decisions that...

Five Great Reads on eDiscovery for January 2021

From eDiscovery business confidence and operational metrics to merger and acquisition...

Five Great Reads on eDiscovery for December 2020

May the peace and joy of the holiday season be with...

Five Great Reads on eDiscovery for November 2020

From market sizing and cyber law to industry investments and customer...

Five Great Reads on eDiscovery for October 2020

From business confidence and captive ALSPs to digital republics and mass...

Only a Matter of Time? HaystackID Launches New Service for Data Breach Discovery and Review

According to HaystackID's Chief Innovation Officer and President of Global Investigations,...

It’s a Match! Focusing on the Total Cost of eDiscovery Review with ReviewRight Match

As a leader in remote legal document review, HaystackID provides clients...

From Proactive Detection to Data Breach Reviews: Sensitive Data Discovery and Extraction with Ascema

A steady rise in the number of sensitive data discovery requirements...

A Running List: Top 100+ eDiscovery Providers

Based on a compilation of research from analyst firms and industry...

Not So Outstanding? eDiscovery Operational Metrics in the Winter of 2021

In the winter of 2021, eDiscovery Business Confidence Survey more...

A Lifting of the Fog? Winter 2021 eDiscovery Business Confidence Survey Results

This is the twenty-first quarterly eDiscovery Business Confidence Survey conducted by...

High Five? An Aggregate Overview of Five Semi-Annual eDiscovery Pricing Surveys

As we are in the midst of a pandemic that has...

Balancing Relevance and Reality? Winter 2021 eDiscovery Pricing Survey Results

Based on the complexity of data and legal discovery, it is...