The Predictive Coding Technologies and Protocols Survey is a non-scientific semi-annual survey designed to help provide a general understanding of the current application of predictive coding technologies, protocols, workflows, and uses by data discovery and legal discovery professionals.
In the winter of 2021, 85.0% of eDiscovery Business Confidence Survey respondents felt the current business conditions are good or normal. This combined confidence level represents a 7.8% increase in these same feelings when compared to the fall of 2020 where 77.2% felt the conditions were good or normal. Additionally, exactly 43.3% of survey respondents characterized the current business climate as good. This represents an increase from 38.6% of respondents who viewed the business climate as good in the fall of 2020. This increase from the fall of 2020 may represent a cautious optimism in the current general business climate for eDiscovery.
In the winter of 2021, 43.3% of respondents viewed budgetary constraints as potentially having the greatest business impact on their business in the next six months. This percentage is the highest of all concerns represented in the winter 2021 survey and also is the fourth-highest rating for any business performance concern since the inception of the survey. This is also the thirteenth time in twenty-one surveys that the issue of budgetary constraints has been the top concern or tied for the top concern by survey respondents.
In the winter of 2021, eDiscovery Business Confidence Survey more than 50 participants chose to answer at least one of the optional business operational metric survey questions in the quarterly survey. 31.5% of survey respondents reported Days Sales Outstanding (DSO) as increasing in the winter of 2021. This is an incremental increase approaching 10% from the 21.9% reporting DSO as increasing in the fall of 2020. It is also the highest percentage of respondents reporting DSO as increasing since the introduction of business operational metric questions to the eDiscovery Business Confidence Survey in the winter of 2019.
This is the twenty-first quarterly eDiscovery Business Confidence Survey conducted by ComplexDiscovery. It is also the fourth time the survey has been conducted during the current pandemic. The COVID-19 pandemic continues to alter life as we know it. It also continues to alter the business landscape of everyone in the eDiscovery ecosystem. 2,332 individual responses have been received from legal, business, and technology professionals across the eDiscovery ecosystem since the inception of the survey. 60 respondents shared their opinions as part of the most recent survey.
As we are in the midst of a pandemic that has dramatically influenced the eDiscovery ecosystem, we are still seeking to understand the pandemic’s impact on pricing economics. With the need for this understanding in mind, the aggregated results of five semi-annual eDiscovery Pricing Surveys conducted by ComplexDiscovery may be helpful for discovery professionals as they consider pricing sentiment, trends, and trajectories through the lens of the past with an eye toward the future.
Based on the complexity of data and legal discovery, it is a continual challenge to fully understand what is representative of industry-standard pricing for the delivery of eDiscovery products and services. With this challenge in mind, the semi-annual eDiscovery Pricing Survey is designed to provide insight into eDiscovery pricing through the lens of 12 specific pricing questions answered by legal, business, security, and information professionals operating in the eDiscovery ecosystem. The winter 2021 survey was open from November 21, 2020, until December 3, 2020, and had 79 respondents share their understanding of current pricing for selected eDiscovery services.
As part of its coverage of the business of eDiscovery, ComplexDiscovery regularly reports on key business spheres of interest including business confidence, pricing, predictive coding technologies, market size, and investment activities. Provided for your reference are selected report descriptions and links to core reports published during the last year by ComplexDiscovery relating to key eDiscovery business spheres of interest.
In the fall of 2020, 77.2% of eDiscovery Business Confidence Survey respondents felt the current business conditions are good or normal. This combined confidence level represents a 1.1% increase in these same feelings when compared to the summer of 2020 where 76.0% felt the conditions were good or normal. Additionally, exactly 38.6% of survey respondents characterized the current business climate as good. This represents a decrease from 40.0% of respondents who viewed the business climate as good in the summer of 2020. This decrease from the summer of 2020 may represent a cautious concern in the current general business climate for eDiscovery.
In the fall of 2020, 49.4% of respondents viewed budgetary constraints as potentially having the greatest business impact on their business in the next six months. This percentage is the highest of all concerns represented in the survey and also is the third-highest rating for any business performance concern since the inception of the survey. This is also the twelfth time in twenty surveys that the issue of budgetary constraints has been the top concern or tied for the top concern by survey respondents.
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The Predictive Coding Technologies and Protocols Survey is a non-scientific semi-annual...
In the winter of 2021, 85.0% of eDiscovery Business Confidence Survey...
In the winter of 2021, 43.3% of respondents viewed budgetary constraints...
In the winter of 2021, eDiscovery Business Confidence Survey more...