Glowing Expectations? Eighteen Observations on eDiscovery Business Confidence in the Summer of 2021

In the summer of 2021, 63.3% of survey respondents felt that revenue in the next sixth months will be higher than today. This percentage is considerably higher than sentiment on this metric in the spring of 2021 (52.0%) and represents increasing optimism. This is also the highest percentage of respondents believing revenue will be higher in the next sixth months since the inception of the survey in the winter of 2016.

Issues Impacting eDiscovery Business Performance: A Summer 2021 Overview

In the summer of 2021, 24.4% of respondents viewed increasing types of data as potentially having the greatest business impact on their business in the next six months. This percentage is the highest of all concerns represented in the summer 2021 survey. This percentage is also the second-highest rating in the area of increasing types of data concerns since the inception of the survey in the winter of 2016.

Looking Up? eDiscovery Operational Metrics in the Summer of 2021

In the summer of 2021, 80 eDiscovery Business Confidence Survey participants chose to answer at least one of the optional business operational metric survey questions in the quarterly survey. 38.8% of respondents reported increasing Monthly Recurring Revenue (MRR). This is the highest percentage of respondents reporting MRR as increasing since the introduction of operational metric questions into the business confidence survey in the winter of 2019.

Extreme Heat? Summer 2021 eDiscovery Business Confidence Survey Results

Since January 2016, 2,522 individual responses to twenty-three quarterly eDiscovery Business Confidence surveys have been received from legal, business, and technology professionals across the eDiscovery ecosystem. These nonscientific quarterly surveys are designed to provide insight into the business confidence level of individuals working in the field of eDiscovery supporting cyber, data, and legal discovery tasks. 90 respondents shared their strongly optimistic opinions as part of the most recent survey.

Checking Your Six? An Aggregate Overview of Six Semi-Annual eDiscovery Pricing Surveys

The anonymized aggregate results from six semi-annual surveys highlight eDiscovery pricing on selected collection, processing, and review tasks as seen by 518 survey respondents since the inception of the survey in the winter of 2019. The aggregate results of the surveys as shared in comparative charts may be helpful for understanding pricing and its impact on purchasing behavior on selected services over time.

Alternative Price Styles? Summer 2021 eDiscovery Pricing Survey Results

Based on the complexity of data and legal discovery, it is a continual challenge to fully understand what is representative of industry-standard pricing for the delivery of eDiscovery products and services. With this challenge in mind, the semi-annual eDiscovery Pricing Survey is designed to provide insight into eDiscovery pricing through the lens of 12 specific pricing questions answered by legal, business, and information technology professionals operating in the eDiscovery ecosystem. The summer 2021 survey was open from May 24, 2021, until June 4, 2021, and had 105 respondents share their understanding of current pricing for selected eDiscovery services.

Ready for Takeoff? Eighteen Observations on eDiscovery Business Confidence in the Spring of 2021

In the spring of 2021, 60.0% of eDiscovery Business Confidence Survey respondents felt that business climate conditions will be better in six months. This is 10.0% higher than sentiment in the winter of 2021, where 50.0% of survey respondents felt that the business conditions would be better in six months. This is also the highest percentage of respondents who felt that business conditions would be better in six months since the initiation of the survey in the winter of 2016.

Issues Impacting eDiscovery Business Performance: A Spring 2021 Overview

In the spring of 2021, 25.0% of respondents viewed budgetary constraints as potentially having the greatest business impact on their business during the next six months. This percentage is the highest of all business impact concerns represented in the spring 2021 survey. This percentage is the lowest rating in the area of budgetary constraint concerns since the beginning of the COVID pandemic in the spring of 2020. This is also the fourteenth time in twenty-two surveys that the issue of budgetary constraints has been the top concern or tied for the top concern by survey respondents.

Happy Days are Near Again? eDiscovery Operational Metrics in the Spring of 2021

In the spring of 2021, 93 eDiscovery Business Confidence Survey participants chose to answer at least one of the optional business operational metric survey questions in the quarterly survey. 22.6% of survey respondents reported DSO as increasing in the spring of 2021. This is a solid decrease from 31.5% reporting DSO as increasing in the winter of 2021. However, this is still the second-highest percentage of respondents reporting DSO as increasing since the introduction of operational metric questions into the business confidence survey in the winter of 2019.

A Splash of Optimism? Spring 2021 eDiscovery Business Confidence Survey Results

This is the twenty-second quarterly eDiscovery Business Confidence Survey conducted by ComplexDiscovery. It is also the fifth time the survey has been conducted during the current pandemic. The COVID-19 pandemic continues to alter life as we know it. It also continues to alter the business landscape of everyone in the eDiscovery ecosystem. 2,432 individual responses have been received from legal, business, and technology professionals across the eDiscovery ecosystem since the inception of the survey. 100 respondents shared their splashingly optimistic opinions as part of the most recent survey.

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Glowing Expectations? Eighteen Observations on eDiscovery Business Confidence in the Summer of 2021

In the summer of 2021, 63.3% of survey respondents felt that...

Issues Impacting eDiscovery Business Performance: A Summer 2021 Overview

In the summer of 2021, 24.4% of respondents viewed increasing types...

Looking Up? eDiscovery Operational Metrics in the Summer of 2021

In the summer of 2021, 80 eDiscovery Business Confidence Survey participants...

Extreme Heat? Summer 2021 eDiscovery Business Confidence Survey Results

Since January 2016, 2,522 individual responses to twenty-three quarterly eDiscovery Business...