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Constrained Acceleration? The Summer 2020 eDiscovery Business Confidence Survey

Since January 2016, 2,089 individual responses to eighteen quarterly eDiscovery Business Confidence surveys have been received from legal, business, and technology professionals across the eDiscovery ecosystem. This summer survey will provide important insight into the business confidence of executive leaders, operational managers, and tactical execution professionals as we collectively seek to understand the continuing impact of the current global COVID-19 pandemic on the business of eDiscovery.

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A Matter of Pricing? A Running Update of Semi-Annual eDiscovery Pricing Survey Responses

First administered in December of 2018 and conducted four times during the last two years with 334 individual responses, the semi-annual eDiscovery Pricing Survey highlights pricing on selected collection, processing, and review tasks. The aggregate results of all surveys as shared in the provided comparative charts may be helpful for understanding pricing and its impact on purchasing behavior on selected services over time.

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A Pandemeconomic Indicator? Summer 2020 eDiscovery Pricing Survey Results

Based on the complexity of data and legal discovery, it is a continual challenge to fully understand what is representative of industry-standard pricing for the delivery of eDiscovery products and services. With this challenge in mind, the semi-annual eDiscovery Pricing Survey is designed to provide insight into eDiscovery pricing through the lens of 15 specific questions answered by legal, business, security, and information professionals operating in the eDiscovery ecosystem. The summer 2020 survey was open from May 11, 2020, until May 20, 2020, and had 105 respondents share their understanding of the pricing of eDiscovery services.

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COVID-19 Constrained? The Impact of Six Issues on the Business of eDiscovery

In the spring of 2020, 51.2% of respondents viewed budgetary constraints as potentially having the greatest business impact on their business in the next six months. This percentage is the highest of all concerns represented in the survey and also is the highest rating for any business performance concern since the inception of the survey. This is also the tenth time in eighteen surveys that the issue of budgetary constraints has been the top concern or tied for the top concern by survey respondents.

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A Cause to Pause? eDiscovery Operational Metrics in the Spring of 2020

In the spring of 2020, 150 eDiscovery Business Confidence Survey participants chose to answer at least one of the optional business operational metric survey questions in the quarterly survey. Exactly 26% of survey respondents reported Monthly Recurring Revenue (MRR) as decreasing in the spring of 2020. This is a significant increase from the 10% reporting MRR as decreasing in the winter of 2020 and is the highest percentage of respondents reporting MRR as decreasing since the introduction of business operational metric questions to the eDiscovery Business Confidence Survey in the winter of 2019.

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Blown Away? eDiscovery Business Confidence Survey Results – Spring 2020

This is the eighteenth quarterly eDiscovery Business Confidence Survey conducted by ComplexDiscovery. It is also the first time the survey has been conducted in a time of worldwide crisis such as today’s current global coronavirus disease 2019 (COVID-19) pandemic. 2,089 individual responses have been received from legal, business, and technology professionals across the eDiscovery ecosystem since the inception of the survey in early 2016. 172 respondents shared their opinions as part of the spring 2020 survey.

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An Obvious and Immediate Concern? The Impact of Increasing Types of Data on the Business of eDiscovery

In the winter of 2020, 25.3% of respondents to the quarterly eDiscovery Business Confidence Survey viewed increasing data types as potentially having the greatest business impact on their business in the next six months. This percentage is the highest of all concerns represented in the survey and also is the third time in seventeen surveys that this issue has been rated as the top concern by eDiscovery professionals. This is also the highest percentage of survey respondents viewing increasing types of data as a top concern since the inception of the survey.

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Constrained Acceleration? The Summer 2020 eDiscovery Business Confidence Survey

Since January 2016, 2,089 individual responses to eighteen quarterly eDiscovery Business...

A Matter of Pricing? A Running Update of Semi-Annual eDiscovery Pricing Survey Responses

First administered in December of 2018 and conducted four times during...

A Pandemeconomic Indicator? Summer 2020 eDiscovery Pricing Survey Results

Based on the complexity of data and legal discovery, it is...

COVID-19 Constrained? The Impact of Six Issues on the Business of eDiscovery

In the spring of 2020, 51.2% of respondents viewed budgetary constraints...

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