Category: eDiscovery Surveys

In the summer of 2021, 24.4% of respondents viewed increasing types of data as potentially having the greatest business impact on their business in the next six months. This percentage is the highest of all concerns represented in the summer 2021 survey. This percentage is also the second-highest rating in the area of increasing types of data concerns since the inception of the survey in the winter of 2016.

In the summer of 2021, 80 eDiscovery Business Confidence Survey participants chose to answer at least one of the optional business operational metric survey questions in the quarterly survey. 38.8% of respondents reported increasing Monthly Recurring Revenue (MRR). This is the highest percentage of respondents reporting MRR as increasing since the introduction of operational metric questions into the business confidence survey in the winter of 2019.

Since January 2016, 2,522 individual responses to twenty-three quarterly eDiscovery Business Confidence surveys have been received from legal, business, and technology professionals across the eDiscovery ecosystem. These nonscientific quarterly surveys are designed to provide insight into the business confidence level of individuals working in the field of eDiscovery supporting cyber, data, and legal discovery tasks. 90 respondents shared their strongly optimistic opinions as part of the most recent survey.

The anonymized aggregate results from six semi-annual surveys highlight eDiscovery pricing on selected collection, processing, and review tasks as seen by 518 survey respondents since the inception of the survey in the winter of 2019. The aggregate results of the surveys as shared in comparative charts may be helpful for understanding pricing and its impact on purchasing behavior on selected services over time.

Based on the complexity of data and legal discovery, it is a continual challenge to fully understand what is representative of industry-standard pricing for the delivery of eDiscovery products and services. With this challenge in mind, the semi-annual eDiscovery Pricing Survey is designed to provide insight into eDiscovery pricing through the lens of 12 specific pricing questions answered by legal, business, and information technology professionals operating in the eDiscovery ecosystem. The summer 2021 survey was open from May 24, 2021, until June 4, 2021, and had 105 respondents share their understanding of current pricing for selected eDiscovery services.

In the spring of 2021, 25.0% of respondents viewed budgetary constraints as potentially having the greatest business impact on their business during the next six months. This percentage is the highest of all business impact concerns represented in the spring 2021 survey. This percentage is the lowest rating in the area of budgetary constraint concerns since the beginning of the COVID pandemic in the spring of 2020. This is also the fourteenth time in twenty-two surveys that the issue of budgetary constraints has been the top concern or tied for the top concern by survey respondents.