In the summer of 2019, 156 eDiscovery Business Confidence Survey participants chose to answer at least one of the optional business operational metric survey questions in the quarterly survey. Almost 33% (32.7%) of survey respondents reported Monthly Recurring Revenue (MRR) as increasing in the summer of 2019. This is a solid increase from approximately 29% (28.5%) reporting MRR as increasing in the spring of 2019.
In the summer of 2019, only 39.9% of eDiscovery Business Confidence Survey respondents feel that business climate conditions will be better in six months. This is approximately the same percentage (40.0%) of respondents who in the spring of 2019 felt the business conditions would be better in six months. However, it is the lowest rating in this area since the inception of the survey and may indicate a continued cautiousness about future business conditions.
In the summer of 2019, 27.2% of respondents viewed increasing budgetary constraints as potentially having the greatest business impact on their business in the next six months. This percentage is the highest of all concerns represented in the survey and also is the eighth time in fifteen surveys that this issue has been rated as the top concern.
This is the fifteenth quarterly eDiscovery Business Confidence Survey conducted by ComplexDiscovery. More than 1,621 individual responses have been received from legal, business, and technology professionals across the eDiscovery ecosystem since the inception of the survey and 173 respondents shared their opinions as part of the summer 2019 survey.
This in-progress overview of three important business metric trajectories is provided as a precursor to the final results of the fifteenth quarterly eDiscovery Business Confidence Survey currently being conducted by ComplexDiscovery. These preliminary results highlight the responses of legal, business, and technology professionals across the eDiscovery ecosystem to three specific business questions regarding days sales outstanding (DSO), monthly recurring revenue (MRR) and customer revenue distribution metrics.
This is the fifteenth quarterly eDiscovery business confidence survey conducted by ComplexDiscovery. Since January 2016, more than 1,448 individual responses to the survey have been received from legal, business, and technology professionals across the eDiscovery ecosystem. As your opinion is important in helping form a complete picture of the business confidence of those operating in the eDiscovery ecosystem, please do take the time to complete this short, anonymized survey as the results help all eDiscovery professionals better understand the industry’s current state of data and legal discovery business confidence.
Based on the complexity of data and legal discovery, it is a continual challenge to understand the relationships, opportunities, and costs of specific eDiscovery tasks. With this challenge in mind and to provide information and context to discussions around the eDiscovery task of review, the following review-centric task, spend, and cost data points may be beneficial to legal, business, and IT professionals considering the economics of eDiscovery.
Based on the complexity of data and legal discovery, it is a continual challenge to understand the relationships, opportunities, and costs of specific eDiscovery tasks. With this challenge in mind and to provide information and context to discussions around the eDiscovery task of processing, the following processing-centric task, spend, and cost data points may be beneficial to legal, business, and IT professionals considering the economics of eDiscovery.
Based on the complexity of data and legal discovery, it is a continual challenge to understand the relationships, opportunities, and costs of specific eDiscovery tasks. With this challenge in mind and to provide information and context to discussions around the eDiscovery task of collection, the following collection-centric task, spend, and cost data points may be beneficial to legal, business, and IT professionals considering the economics of eDiscovery.
Based on the complexity of data and legal discovery, it is a continual challenge to fully understand what is representative of industry-standard pricing for the delivery of eDiscovery products and services. With this challenge in mind, the semi-annual eDiscovery Pricing Survey is designed to provide insight into eDiscovery pricing through the lens of 15 specific pricing questions answered by legal, business, security, and information professionals operating in the eDiscovery ecosystem. The summer 2019 survey was open from May 27, 2019, until June 6, 2019, and had 81 respondents share their understanding of the price of admission for access to a market basket of eDiscovery services.