An Issue of Acoustics? Breaking Out of the Innovation Echo Chamber

If the practice of law and the delivery of legal services are ever to truly evolve, it cannot be achieved by just a small group of self-appointed thought leaders.

An extract from an article by Robert Ambrogi

These are exciting times in law. Never in my career have I seen so much discussion around innovation in the delivery of legal services and expanding access to justice. On Twitter, innovation is a constant subject of chatter. At conferences, innovation is a ubiquitous theme. Many thoughtful people are engaged in heartfelt and passionate conversations about how to move the legal industry forward and better serve those who need us.

But as someone who is myself often engaged in these conversations and present at these conferences, I cannot help but notice that much of this is happening in an echo chamber of the same voices. On Twitter, that chatter tends to be among the same, relatively small, group of people. At conferences, the keynoters and presenters and discussion leaders tend to be the same faces and voices. It is as if every discussion of innovation is a call to round up the usual suspects.

Are these voices a vanguard driving change, thought leaders moving the profession forward? Or are they reverberating within an echo chamber, sharing ideas among each other but failing to reach or engage the profession at large?

Wearing my “legal tech writer” hat, I like to believe the former is happening. But when I don my “practicing lawyer” hat and step into the world of rank-and-file lawyers engaged in the daily grind of practicing law, I find little interest in innovation or even awareness of the issues that make it so compelling.

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