Editor’s Note: Facing down the dual accelerants of data complexity and fixed budgets, eDiscovery professionals find themselves at a critical crossroads as 2025 closes. This article—part of ComplexDiscovery OÜ’s four-part reporting series on the 2H 2025 eDiscovery Business Confidence Survey—zeroes in on the defining conflicts that frame the industry’s most pressing challenges: data growth, budget constraints, and the strategic pivot toward efficiency. Drawing insights from 64 industry leaders, this piece explores how shifting priorities—from data security concerns to diminished staffing anxieties—are reshaping operational decisions across cybersecurity, information governance, and eDiscovery. It’s a must-read snapshot of the current pulse—and pressure—driving technological adoption and strategic recalibration in the digital legal ecosystem.


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Industry Research

Data Volumes vs. Budgets: Core Conflicts from the 2H 2025 eDiscovery Business Confidence Survey

ComplexDiscovery Staff

As the eDiscovery industry approaches the end of 2025, the strategic landscape is defined not by a single dominant issue but by a high-stakes collision between three opposing forces: exploding data volumes, expanding data complexity, and rigid budgetary constraints. The results of the 2H 2025 eDiscovery Business Confidence Survey reveal a market that is confident and growing, yet simultaneously locked in a pressure cooker of “more for less.” For industry leaders, the challenge of the next six months will not be finding work, but rather finding a way to execute that work profitably against the headwinds of data chaos.

Setting the Stage: A Leadership Perspective on the Front Lines

To understand the gravity of these challenges, it is essential to recognize the vantage point of the respondents. The survey reflects a heavily U.S.-centric cohort (90.63%) that is deeply embedded in the practical realities of litigation support. With nearly 74% of respondents serving in Executive Leadership or Operational Management roles, the concerns highlighted here are not theoretical; they represent the sleepless nights of the individuals responsible for the industry’s bottom line. These are the leaders tasked with balancing client expectations against the technical limitations of their teams and tools.


Survey Respondents by Level of Support - 2H25

The Three-Headed Monster: Volume, Variety, and Budget

When asked to identify the issue that will most impact the business of eDiscovery over the next six months, the responses revealed a statistical deadlock that perfectly encapsulates the current market tension. “Increasing Volumes of Data” took the top spot, cited by 23.44% of respondents. However, it was virtually tied with “Budgetary Constraints” and “Increasing Types of Data,” each cited by 21.88% of professionals.

This three-way split tells a cohesive story: the “Data Challenge” (Volume + Variety) is now the primary concern for nearly half the industry (45.32% combined). Yet, this expanding workload is colliding head-on with the “Economic Reality” of budgetary constraints (21.88%). In previous years, rising data volumes often correlated with rising budgets; in 2H 2025, the data is scaling exponentially while budgets remain linear or static. This disconnect is the fundamental friction point driving the adoption of the AI technologies discussed in earlier posts—not as a luxury, but as a survival mechanism.


Issues Impacting eDiscovery Business Performance - - 2H25

The Talent Paradox: Where Did the Crisis Go?

Notably absent from the top tier of concerns is the “Lack of Personnel.” Once the perennial number-one challenge in post-pandemic surveys, it has now fallen to the fourth position, cited by only 12.50% of respondents. This drop implies a significant shift in the labor market. It suggests that the acute talent shortage has stabilized, either because organizations have successfully upskilled their workforce or, perhaps more intriguingly, because the integration of Generative AI is beginning to alleviate the pressure on human teams. If AI is indeed acting as a force multiplier, it explains why leaders are less worried about headcount even as data volumes soar.

Implications for the Wider Ecosystem

For eDiscovery professionals, the strategic mandate is clear: efficiency is the only path to profitability. With nearly half of the industry fixated on the volume and variety of data, the “brute force” methods of review and processing are functionally obsolete. The 22% of respondents worried about budgets are effectively saying that clients will not pay for inefficient workflows. Success in 2026 will belong to those who can use the “Increasing Types of Data”—from ephemeral messaging to collaboration platforms—as a differentiator, mastering the technical nuances that baffle competitors while keeping costs flat.

For Information Governance (IG) professionals, the rise of “Increasing Types of Data” to a top-tier concern (21.88%) is a vindication of their mission. The challenge is no longer just how much data exists, but what that data is. The proliferation of non-standard data sources—Zoom transcripts, Slack threads, dynamic documents—has made the “Variety” problem just as dangerous as the “Volume” problem. IG professionals must aggressively push for upstream governance; if this complex data is not managed at the source, it becomes exponentially more expensive to handle once it hits the eDiscovery funnel, exacerbating the budgetary pressures cited by their peers.

For Cybersecurity professionals, the survey results contain a quiet alarm. “Data Security” was cited as the top issue by only 9.38% of respondents, the lowest of all specific concerns. In a year defined by record-breaking breaches and ransomware attacks, this low ranking is counterintuitive. It suggests that, in the rush to solve the “Volume vs. Budget” equation, security may be treated as a baseline rather than a critical business risk. Security leaders must remind their organizations that efficiency gained at the expense of security is false economy; a single breach would render all concerns about data volume and budgets irrelevant.


Survey Respondents by Geographic Region - 2H25

The State of eDiscovery in 2H 2025

As we conclude this four-part series, the 2H 2025 eDiscovery Business Confidence Survey paints a portrait of an industry in transition. The market is healthy, with strong revenue projections and a stabilizing workforce. It is technically aggressive, rapidly moving Generative AI from pilot to production. It is financially sound, with recurring revenue models providing a safety net. Yet, it remains under immense pressure from the relentless expansion of the digital universe. The organizations that thrive in the coming six months will be those that can reconcile the conflict between the infinite growth of data and the finite nature of budgets, using technology not just to survive the flood, but to harness it.



News Source
 
Robinson, R., & Robinson, H. (2025). 2H 2025 eDiscovery Business Confidence Survey by ComplexDiscovery OÜ and EDRM. ComplexDiscovery OÜ.

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Source: ComplexDiscovery OÜ

 

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