Editor’s Note: In this July edition of ComplexDiscovery OÜ’s Vendor Voices, significant achievements and initiatives in eDiscovery, cybersecurity, and legal technology are highlighted. This month’s spotlight features HaystackID’s HITRUST r2 Certification, Relativity’s integration with OpenAI’s ChatGPT Enterprise Compliance API, and MessageSolution Technologies’ celebration of their 20th anniversary with the launch of a new AI-powered platform.
These updates underscore the continuous evolution and innovation within the industry, reflecting the dynamic landscape of eDiscovery and cybersecurity. The advancements showcased this month not only highlight technological progress but also the strategic steps companies are taking to enhance their offerings and ensure compliance with ever-evolving standards.
We invite you to explore these developments in detail and consider their implications for the future of eDiscovery, cybersecurity, and legal technology.
Content Assessment: From High Performance to HITRUST: July 2024 Vendor Voices
Information - 92%
Insight - 90%
Relevance - 90%
Objectivity - 88%
Authority - 92%
90%
Excellent
A short percentage-based assessment of the qualitative benefit expressed as a percentage of positive reception of the recent July 2024 update of ComplexDiscovery OÜ's monthly Vendor Voice reporting.
July 30, 2024, Update
From High Performance to HITRUST: July 2024 Vendor Voices
ComplexDiscovery Staff
Welcome to the July edition of ComplexDiscovery OÜ’s Vendor Voices, offering a snapshot of innovation and growth in the eDiscovery, cybersecurity, and legal technology landscape. As we reach the midpoint of 2024, our industry continues to evolve rapidly, driven by technological advancements and market dynamics.
This month, we spotlight several key developments, including HaystackID’s achievement of HITRUST r2 Certification, Relativity’s integration of OpenAI’s ChatGPT Enterprise Compliance API, and MessageSolution Technologies’ 20th anniversary celebration alongside their new AI-powered eDiscovery platform launch.
We also highlight advancements in digital investigations with Exterro’s FTK 8.1, GoldFynch’s enhanced production import tool, and Smarsh’s selection for OpenAI’s compliance partnership program. The industry is adapting to the growing influence of short message data in eDiscovery, while companies like KLDiscovery are making strategic financial moves.
The integration of AI and advanced technologies continues to reshape eDiscovery processes, enhancing efficiency and accuracy. We’ll explore Complete Legal’s expansion through strategic mergers, HaystackID’s educational initiatives on CFIUS reviews, and ILTA’s draft Best Practice guide for AI in eDiscovery.
Additionally, we’ll delve into personal industry journeys, emerging opportunities in Eastern Europe, and significant corporate developments, including LexisNexis’ acquisition of Henchman and launch of Nexis+ AI, Epiq’s introduction of EpiqFiling™, and Tyson & Mendes LLP’s Nuclear Verdicts Defense Institute.
Finally, we’re pleased to announce ComplexDiscovery OÜ’s new partnership with EDRM.
Join us as we explore these stories and more and consider their implications as we seek to keep you at the forefront of developments in our dynamic industry.
HaystackID® Achieves HITRUST r2 Certification
HaystackID, a specialized data services company solving business data challenges related to legal, compliance, regulatory, and cyber events, announced its achievement of HITRUST r2 Certification for its in-scope platforms. The certification demonstrates the company’s in-scope platforms have met demanding regulatory compliance and industry-defined requirements and appropriately manage risk. This achievement places HaystackID in an elite group of organizations worldwide that have earned this certification.
Relativity Announces OpenAI ChatGPT Enterprise Compliance API Integration
Relativity, a global legal technology company, announced that it is integrating with OpenAI’s ChatGPT Enterprise Compliance API. The integration adds ChatGPT Enterprise as a Collect in RelativityOne data source, allowing users to seamlessly collect and process human-to-AI conversational data.
MessageSolution Celebrates 20th Anniversary: Two Decades of Innovation in Enterprise Compliance Archiving, Data Security, and Launching AI eDiscovery Solution
MessageSolution Technologies, a technology leader in enterprise compliance archiving and eDiscovery, proudly marks its 20th year of excellence in delivering enterprise compliance, eDiscovery, and storage management solutions. MessageSolution has a global footprint in over 50 countries. The company also announced its beta launch of MessageSolution AI Search and eDiscovery Platform, an AIGC platform MessageSolution Lab, which has been developing since 2021.
Helsing Secures €450 Million to Enhance AI Defense Capabilities on NATO’s Eastern Flank
Defense AI startup Helsing GmbH has raised €450 million in a Series C funding round, valuing the company at €4.95 billion. Led by General Catalyst and other prominent investors, this funding will support Helsing’s R&D and expansion along NATO’s eastern flank. The company’s advanced AI solutions aim to enhance modern weapons systems and improve battlefield decision-making, reinforcing European security amidst ongoing geopolitical tensions.
Newly Launched Exterro FTK 8.1 Delivers Crucial Intelligence by Investigating Windows, Mobile, and Mac Data on Unified Platform
Exterro announced the launch of FTK 8.1, the award-winning, court-cited digital investigations solution built for speed, reliability, and ease of use with the fastest scalable processing engine on the market. FTK 8.1 redefines mobile investigations with next-level data processing, the fastest and most collaborative review and analysis technology, near-native data reporting, and the most scalable remote Mac collection capabilities on the market.
Cloud-based eDiscovery Service GoldFynch Releases Major Update to Production Import Tool
The production import tool analyzes the quality of any uploaded productions and provides users with a detailed breakdown of irregularities in the production and load file, if any are present, including missing load files, metadata field mismatches and conflicts, misplaced files, and incorrectly formatted data values. It then lets users control how to resolve such issues, helping them reassign load file headers to metadata fields, ignore unnecessary data fields, and even edit individual data values, like in the case of misformatted emails, if required.
Smarsh Announces Partnership With OpenAI
Smarsh has been named among eight eDiscovery and Data Loss Prevention companies that OpenAI selected to integrate with as part of its first compliance partnership program and rollout of its own Enterprise Compliance API. The eight firms serve customers in regulated industries, including finance, healthcare, legal services, and government, and must comply with regulatory logging and audit requirements.
eDiscovery in 2024: A Midyear M&A Pulse Check
As 2024 reaches its midpoint, the eDiscovery industry is undergoing significant transformation, driven by technological advancements, market consolidation, and shifting economic landscapes. This narrative provides a concise overview of the key mergers and acquisitions (M&A) events that have shaped the eDiscovery space from January to June 2024, offering insights into emerging trends, economic impacts, and industry reflections.
KLDiscovery Enters into Transaction Support Agreement and Exchange Agreement to Reinforce Long-Term Financial Foundation
KLDiscovery Inc. (“KLDiscovery” or the “Company”), a global leader in data management, information governance, eDiscovery, and advisory services solutions, announced that it has signed a transaction support agreement (the “TSA”) with its convertible debenture holders, term loan lenders, revolving credit facility lender, and largest shareholder and an exchange agreement with its convertible debenture holders. This represents an important step toward closing a transaction that will significantly reduce the Company’s long-term debt and strengthen its financial position, enabling KLDiscovery to focus on its growth model and investment in market-leading client solutions.
(Proteus Discovery Group)
The landscape of eDiscovery is evolving rapidly, driven by the proliferation of short message data. This type of data encompasses messaging platforms beyond traditional email, such as texts, Teams, Slack, and many others. As these forms of communication become increasingly dominant in both personal and professional contexts, they bring unique challenges and considerations for litigation and investigations.
Early Case Assessment in eDiscovery: How Technology Can Boost Speed and Accuracy (Law In Order)
This blog discusses how technology can be leveraged to streamline the eDiscovery process, specifically focusing on improving speed and accuracy. It emphasizes the importance of planning and choosing the right technology for each stage, from Early Case Assessment (ECA) to the completion of a matter. The blog also highlights several helpful tools and how they can be used to maximize productivity, including keyword search, clustering, and AI-powered features like auto-redaction and predictive coding.
Complete Legal: Enhancing Traditional Paper Services to Complement Digital Discovery Solutions
At Complete Legal, success drives support, which drives further success. We have undergone a transformative journey in 2024, solidifying our position as an independent powerhouse in the legal industry. Our recent accelerated evolution began with a strategic merger announced on January 9, combining the expertise of Complete Legal, L2 Services of Chicago, and Precise Legal of St. Louis. This merger marked a significant milestone for us, creating a veteran-led, employee-owned firm dedicated to delivering exceptional customer value. This strategic merger, coupled with our acquisition of Frontline Managed Service’s eDiscovery unit, accelerated our ability to support client needs, particularly in the growing segment of traditional paper services, ensuring that our commitment to excellence supports our clients and contributes to their success in achieving positive outcomes.
[Educational Webcast] CFIUS Reviews: Strategies for Ensuring Compliance and Strategizing on Foreign Investments (HaystackID)
In the fast-evolving landscape of global business, understanding and complying with regulations set forth by the Committee on Foreign Investment in the United States (CFIUS) is more critical than ever. To address this need, HaystackID® is offering a comprehensive legal education presentation titled “CFIUS Reviews: Strategies for Ensuring Compliance and Strategizing on Foreign Investments.” This presentation is a must-attend for professionals seeking to stay ahead in the realm of foreign investments and national security compliance.
ILTA Consults on New eDiscovery Active Learning / AI Rules
The Special Interest Group (SIG) of the International Legal Technology Association (ILTA) has released its draft Best Practice guide for using Active Learning – i.e. AI-based machine learning technologies – in managing eDiscovery and eDisclosure. It is calling on all sector professionals to provide feedback.
The proposed Guide was compiled over a six-month period by Litigation Support professionals from Norton Rose Fulbright, Eversheds Sutherland, Squire Patton Boggs, A&O Shearman, Linklaters, Ashurst, Fieldfisher, DLA Piper, Eltemate – a Hogan Lovells Technology Company, Travers Smith, RPC, and CMS, with the aim of ‘providing a technology agnostic blueprint for the most efficient and fairest way to conduct an Active Learning project’ the group said.
From Print to Pixels: How Jason Cassel Evolves His Craft with AI and a Collective QC Process
This article shares Jason Cassel’s journey from a fresh college graduate at Minuteman Press to a Senior Marketing Manager at HaystackID and how he has continually prioritized precision and quality control (QC). His early experience dealing with the aftermath of a typo stuck with him, teaching Cassel the value of meticulousness and review. Now, at HaystackID, Cassel leverages AI tools and teamwork to ensure top-notch output, from one-pagers to blog graphics to video reels. Throughout this article, readers will learn how Cassel and his colleagues’ structured QC process and use of AI help them deliver excellent work at scale and how they continue expanding their understanding and skillsets with AI to stay agile and innovative.
The New Term “Slop” Joins “Spam” in Our Vocabulary (EDRM)
As the granddaughter of two Alabama farmers, the word “slop” evokes images of something with little value. In today’s digital landscape, avoiding AI-generated content is nearly impossible, akin to dodging spoilers online. From AI-enhanced Google searches to AI-written articles and AI-composed music, artificial intelligence permeates every corner of the internet. This surge in AI content echoes the Dead Internet Theory, which posits that a significant portion of online activity is generated by bots rather than humans. The concern is that the internet may become a digital trough filled with “slop,” where valuable content is lost amid low-quality AI-generated material.
Economic Momentum in Eastern Europe Reshapes Landscape for Digital Nomads and Remote eDiscovery Professionals
This article explores the economic resurgence in Eastern Europe and its implications for digital nomads and professionals in cybersecurity, information governance, and eDiscovery. The content is based on the latest Summer Forecast from the Vienna Institute for International Economic Studies (wiiw) and provides insights into the region’s economic outlook, opportunities, and challenges.
LexisNexis Completes Acquisition of Henchman
LexisNexis® Legal & Professional, a leading global provider of information and analytics, announced it has completed its acquisition of Henchman, a legal tech company that enriches data from Document Management Systems (DMS) for faster document drafting. Belgium-based Henchman has 170+ legal and corporate customers globally, including top U.S. and European law firms and companies.
LexisNexis Launches Nexis+ AI an Advanced Generative AI-Powered Decision Intelligence Platform to Transform Company Research
LexisNexis® Legal & Professional, a leading global provider of information and analytics, announced the commercial launch of Nexis+ AI™, incorporating advanced generative AI-powered capabilities designed to transform and accelerate corporate research, intelligence gathering, and business decision-making functions. Enhanced by more than 700 hours of in-depth customer interviews, Nexis+ AI is tailored to meet the evolving needs of modern businesses. Corporations can now deploy Nexis+ AI’s powerful research, intelligence, and document summarization features to find accurate information effortlessly, gain a competitive advantage, and boost efficiency.
EpiqFiling™ Manages Securities Claims In One Secure Portal
Epiq, a global technology-enabled leader in the legal industry and corporations, announced the deployment of EpiqFilingTM to file, track, and review securities class action claims quickly and easily in one secure portal, reducing cost and mitigating risk.
The Nation’s Leading Defense Attorneys Complete Third Annual Nuclear Verdicts Defense Institute
Nationwide civil litigation and insurance defense firm Tyson & Mendes LLP announced the conclusion of its third annual Nuclear Verdicts Defense Institute aimed at ending the surge of skyrocketing jury verdicts across the country. The Institute teaches defense attorneys and claims professionals how to stop Nuclear Verdicts® – large, unsubstantiated jury awards that typically exceed $10 million.
EDRM Welcomes ComplexDiscovery OÜ as Trusted Partner, Enhancing eDiscovery Resources
EDRM is proud to announce ComplexDiscovery OÜ, a leading provider of insights in cybersecurity, information governance, and eDiscovery, as its newest Trusted Partner. Rob Robinson, managing director of ComplexDiscovery OÜ, will also join the EDRM Global Advisory Council.
Repario Appoints Kip Hauser as Chief Revenue Officer
Repario, a leading eDiscovery provider supporting law firms, corporations, and government agencies, is proud to announce the appointment of Kip Hauser as their new Chief Revenue Officer (CRO). Kip brings over 30 years of experience in the legal industry, and this appointment reinforces Repario’s dedication to having the best talent and service as a component of it’s strategy for growth.
CS Disco appoints Richard Crum as EVP and Chief Product Officer
(“DISCO”) (NYSE: LAW), a leader in AI-enabled technology, is pleased to announce the appointment of Richard Crum as its new Executive Vice President, Chief Product Officer. Crum will drive DISCO’s global product vision, working closely with customers on product direction and transformation.
Crum joins DISCO with a wealth of experience in financial technology and B2B SaaS. Most recently, he led product at Emburse, overseeing solutions used by nearly 20,000 companies. Prior to Emburse, Crum served as Managing Vice President at Capital One, where he developed the Smart Pay solution and commercial card products. He also held key roles at Mastercard, contributing significantly to the company’s growth in commercial payments.
Erika Namnath Joins FTI Consulting, Brings Two Decades of E-Discovery Expertise to Consulting and Case Management Teams
FTI Consulting, Inc. (NYSE: FCN) announced the appointment of Erika Namnath as a Managing Director within the firm’s Technology segment to support digital insights and risk management offerings.
Ms. Namnath has nearly 20 years of experience in e-discovery and information governance. She is a skilled case and project manager, collaborator, and driver of cross-functional goals and initiatives for a diverse range of matters. As an e-discovery expert, Ms. Namnath implements and manages systems to execute intricate queries on extensive and dynamic datasets and assesses the effectiveness of search strategies through a combination of linguistic and objective analyses. Additionally, she supports the creation of data management programs to enhance information reuse and minimize redundant efforts.
Intrepid Managed Discovery Expands Leadership Team with Appointment of Daniel Farr
Intrepid Managed Discovery, a leading provider of eDiscovery, document review, forensics, and court reporting solutions, announces the appointment of Daniel Farr as their new Director of Forensic Services. With over two decades of distinguished service in the Air Force and extensive experience in digital forensics and eDiscovery, Farr brings a wealth of expertise to his new role at Intrepid.
Lighthouse Elevates Suzanne Snyder to Chief People Officer Role
Lighthouse, a leader in technology-enabled eDiscovery, compliance, and information governance services, announced the promotion of Suzanne “Sue” Snyder to Chief People Officer. In her elevated role, Snyder will oversee the company’s global human resources operations and will work to perpetuate the company’s culture as Lighthouse continues to expand its global footprint and build its roster of nearly 1,000 employees. With her promotion, she will now report directly to Chief Executive Officer Ron Markezich.
Digital Forensics Expert Joins Cimplifi™ as Director of Investigations
Cimplifi, an integrated eDiscovery services and contract analytics provider, announced that James (Jim) KempVanEe has joined as Director of Investigations to lead the forensics and collections practice, driving the strategy and commercial objectives of the business.
KempVanEe is passionate about validating new technologies and frequently serves as a beta tester for emerging platforms. His innovative use of modern technologies and workflows has resulted in several published case studies, showcasing quick and effective resolution of investigations. His methodologies have been widely disseminated across the United States and Canada.
Integreon Announces Early Adopter Program for Integreon i-Scan, a First-of-its-Kind Preventative Cyber Solution
Integreon, a global provider of legal, creative, and business outsourced solutions and a pioneer in the cyber incident response (CIR) space, announced the launch of an early adopter program for its latest cyber technology offering, Integreon i-Scan. This powerful and easy-to-implement solution scans an organization’s data locations to generate a heat map detailing sensitive data and potential risk levels in the event of a cyberattack. i-Scan follows the successful development and launch of CyberHawk-AI, the industry’s first machine learning (ML)-based data mining tool that speeds up the manual review process without compromising quality or contextual understanding.
OpenText Cloud Editions 24.3 Unlocks Innovation and Productivity for Developers and Knowledge Workers Through Trusted Data
OpenText™ (NASDAQ: OTEX), (TSX: OTEX) announced its latest groundbreaking product innovations with Cloud Editions (CE) 24.3. This release represents a significant leap forward in integrating advanced information management capabilities, trusted cloud solutions, robust security measures, and cutting-edge artificial intelligence (AI) to optimize data performance for simpler but superior results.
eDiscovery Leader CloudNine, and Digital Forensics Solution Provider, Oxygen Forensics, Partner to Streamline Digital Data Collection, Analysis, and Review
CloudNine, the eDiscovery pioneer and innovator, announced their partnership with Oxygen Forensics, a global leader in digital forensics for law firms, government agencies, law enforcement, and corporations. Together, CloudNine and Oxygen Forensics provide a seamless and cost-efficient end-to-end digital evidence collection, analysis, and review experience, especially for modern data, including text, Teams, and Slack.
A Running List: Top 100+ eDiscovery Providers
The “Top 100+ Provider” compilation represents a meticulously curated aggregation of insights derived from authoritative reports and analyses within the eDiscovery ecosystem. This resource offers a refined selection of eDiscovery providers aimed at assisting professionals in cybersecurity, information governance, and legal discovery in identifying and acquiring premier eDiscovery software and services. Predominantly informed by mentions within critical industry reports and surveys from August 2011 to the current day, this list has been thoughtfully updated to accommodate the dynamic landscape of industry mergers and acquisitions. While not exhaustive, this compilation serves as a comprehensive guide, spotlighting vendors that have achieved widespread recognition for their technological leadership and innovation in the realm of eDiscovery.
Stay Ahead in 2024: A Concise List of eDiscovery Events (Running Update)
The workplace and workspace environments have evolved significantly in recent years, leading to a decrease in traditional office meeting opportunities. This shift has necessitated the need for legal, business, and information technology professionals in cybersecurity, information governance, and legal discovery to seek alternative avenues for education, awareness, and demand-generation opportunities. This update provides a non-exhaustive list of eDiscovery-related events, conferences, and meetings that are scheduled to take place in 2024. This list serves as a valuable starting point for individuals and organizations looking to stay informed and engaged in the eDiscovery space.
ComplexDiscovery is a distinguished digital publication that delivers journalistic insights into cybersecurity, information governance, and eDiscovery developments and technologies. Learn more today at ComplexDiscovery.com.
Assisted by GAI and LLM Technologies
Previous Vendor Voice Updates
Additional Reading
- eDisclosure Systems Buyers Guide – Online Knowledge Base
- A Running List: Top 100+ eDiscovery Providers
Source: ComplexDiscovery OÜ
