Editor’s Note: June 2024 saw significant developments in eDiscovery, cybersecurity, and information governance. Key highlights included TikTok’s enhanced data security measures, strategic acquisitions and expansions by firms like ArcherHall and Cimplifi, and innovative AI-powered solutions from industry leaders such as Relativity and Hanzo. The eDiscovery market’s projected growth to $22.65 billion by 2028 is driving industry transformation. Meanwhile, the use of AI in disinformation campaigns underscored the need for robust cybersecurity measures. These developments, along with EDRM’s team expansion, reflect the dynamic nature of the field and the ongoing need for professionals to stay informed and adaptable in this rapidly evolving landscape.
Content Assessment: From TikTok Support to EDRM Additions: June 2024 Vendor Voices
Information - 93%
Insight - 90%
Relevance - 92%
Objectivity - 92%
Authority - 94%
92%
Excellent
A short percentage-based assessment of the qualitative benefit expressed as a percentage of positive reception of the recent June 2024 update of ComplexDisovery OÜ's monthly Vendor Voice reporting.
June 27, 2024, Update
From TikTok Support to EDRM Additions: June 2024 Vendor Voices
ComplexDiscovery Staff
As we exit June 2024, the landscape of cybersecurity, information governance, and eDiscovery continues to evolve at a rapid pace, presenting both challenges and opportunities for industry professionals. This month’s developments reflect a complex interplay of technological advancements, strategic business moves, and emerging security concerns that are reshaping the field.
In the realm of data security, TikTok’s U.S. Data Security (USDS) initiative has taken a significant step forward by appointing HaystackID and OnDefend as Independent Security Inspectors. This move, building on TikTok’s partnership with Oracle, underscores the growing emphasis on robust data protection measures and compliance in the face of increasing scrutiny of social media platforms.
We’re also particularly pleased to highlight the return of Holley Robinson to the Electronic Discovery Reference Model (EDRM) as Marketing Operations Manager. This addition to the EDRM team reinforces the organization’s commitment to advancing industry best practices and fostering community engagement.
The eDiscovery market continues to show strong growth potential, with projections indicating an expansion from $15.09 billion in 2023 to $22.65 billion by 2028. This growth is driving strategic acquisitions and expansions across the industry. Notable examples include ArcherHall’s acquisition of Vestige Digital Investigations, enhancing their cybersecurity and digital forensics capabilities, and Cimplifi’s expansion into the UK market, extending their eDiscovery and contract analytics services beyond the United States.
Technological innovation remains at the forefront, with several companies introducing advanced AI-powered solutions. Relativity announced the upcoming general availability of its AI-powered review solution, Relativity aiR for Review, promising to transform the review process with enhanced speed and precision. Similarly, Hanzo launched its Spotlight AI technology, aimed at making Generative AI economically viable for legal teams by efficiently identifying and assessing unstructured data from various sources.
The integration of AI in eDiscovery is not without its challenges, however. The confirmation that OpenAI’s tools were used in Russian disinformation campaigns highlights the potential misuse of advanced AI technologies and underscores the need for vigilant cybersecurity measures. This development serves as a stark reminder of the dual nature of AI as both a powerful tool for efficiency and a potential threat to information integrity.
In response to these evolving challenges, industry leaders are adapting their strategies. ProSearch, for instance, has expanded its client-focused leadership team to support long-term client relationships and service delivery operations. Meanwhile, Consilio has been recognized for its excellence in career growth and leadership, reflecting the industry’s focus on talent development and retention.
The eDiscovery field is also seeing a trend towards more comprehensive and unified solutions. CloudNine’s launch of the first unified review platform for all data types, with native review capability, exemplifies this trend, offering a more efficient way for customers to review various data formats in their native state.
As we delve into the following news stories, it’s clear that professionals in cybersecurity, information governance, and eDiscovery must remain agile and informed. The convergence of AI advancements, data security concerns, and market consolidation is creating a dynamic environment that requires constant adaptation and strategic thinking. These developments not only present new challenges in data management and legal technology but also offer opportunities for innovation and improved efficiency in handling the ever-increasing volumes of digital information.
TikTok U.S. Data Security Names Independent Security Inspectors as Part of Digital Integrity and Compliance Journey (HaystackID)
Today, TikTok U.S. Data Security Inc. (USDS) is further enhancing the security of TikTok users’ data and protection against cybersecurity threats by appointing HaystackID and OnDefend to serve as Independent Security Inspectors (ISIs) for USDS.
This new collaboration builds on TikTok USDS’ ongoing partnership with Oracle. In May 2022, TikTok created a new organization called TikTok U.S. Data Security (TikTok USDS) as part of its ongoing Project Texas Plan. This special purpose subsidiary is staffed by U.S.-based employees (with some exceptions in the U.K. and Australia to provide global coverage). USDS controls access to protected U.S. user data, content recommendation, and moderation systems in the secure Oracle Cloud. This structure brings heightened focus and governance to TikTok’s operations in the U.S. including data protection policies and content assurance protocols to keep U.S. users and their data safe and ensure users have an authentic experience on TikTok.
Holley Robinson Returns to EDRM as Marketing Operations Manager
The Electronic Discovery Reference Model (EDRM), leading the way for global best practices in e-discovery, is excited to welcome Holley Robinson to the team as their marketing operations manager.
In her position, Robinson will play a key role in engaging the e-discovery community by assisting with marketing strategies, producing webinars, podcasts, content management and partner communications and support to grow their networks, elevate their careers, and advance the e-discovery industry.
2024 eDiscovery Rankings: Chambers and Partners Recognize Industry Leaders
This article provides a detailed overview of the Chambers and Partners 2024 eDiscovery Litigation Support Guide, highlighting the rankings of leading eDiscovery service providers and professionals. It examines the current state and future prospects of the eDiscovery market, addressing both challenges and opportunities. The insights offered in this article are particularly significant for professionals in cybersecurity, information governance, and eDiscovery, as they underscore the importance of selecting top-tier providers to navigate the complexities of data management, security, and technology integration. Understanding the rankings and market trends can help these professionals make informed decisions, ensuring effective and efficient eDiscovery processes in a continually evolving landscape.
ArcherHall Expands Cybersecurity and Digital Forensics Capabilities with Vestige Acquisition
In this article, the acquisition of Vestige Digital Investigations by ArcherHall is highlighted as a strategic move to enhance their cybersecurity and digital forensics capabilities. This acquisition not only broadens ArcherHall’s service offerings but also positions them to better serve law firms, corporations, and government agencies across the United States. Additionally, it is part of a series of recent acquisitions by ArcherHall, including Cooper Discovery Solutions, Forensic Pursuit, and Shephard Data Services. The eDiscovery market is set to experience significant growth, projected to expand from $15.09 billion in 2023 to $22.65 billion by 2028, according to ComplexDiscovery OÜ, and this robust growth, buttressed by acquisitions such as this one, highlights the increasing importance of efficient digital forensics and cybersecurity in today’s digital landscape.
Cellebrite Announces Availability of Industry-Leading Endpoint Inspector SaaS Solution on Amazon Web Services Marketplace
Cellebrite (Nasdaq: CLBT), a global leader in premier Digital Investigative solutions for the public and private sectors, announced today that its Endpoint Inspector SaaS, the Company’s real-time data access, collection and analysis solution, is now available on Amazon Web Services (AWS) Marketplace (Nasdaq: AMZN).
eDiscovery Leader CloudNine Launches the First Unified Review Platform for All Data Types, With Native Review Capability
CloudNine, a leading eDiscovery technology and services provider, today announced it has integrated the award winning CloudNine Analyst (Best Emerging Technology – Non-AI at Legalweek 2024) into CloudNine Review. The next generation CloudNine Review unified platform provides the most comprehensive and efficient way for customers to review office, email, Slack, Teams, text messages and all modern data types in native format.
ModeOne Global Initiative: UK Cloud Buildout Complete
ModeOne, the leader in targeted, remote mobile forensic collections, today announced the expansion of its services into the United Kingdom via the formation of a UK-based cloud infrastructure. Data that ModeOne collects from mobile phones in the UK and Europe will now be housed in their AWS London data center, signifying the company’s long-term commitment to its clients and market demand for the ModeOne solution at a global level.
ProSearch Adds Intelligent Voice to Its Arsenal of Industry-leading Tools to Optimize Discovery
ProSearch, a leading provider of comprehensive data intelligence, discovery, and compliance solutions to corporate legal departments and law firms, announces its addition of Intelligent Voice for processing audio and video files included in discovery data collections.
Cimplifi™ Expands Ecosystem to the UK
Cimplifi, an integrated eDiscovery services and contract analytics provider, announced today its expansion in London, extending its premier eDiscovery and contract analytics services beyond the United States, with future expansion into the U.K. and greater European Union. This significant investment leverages the robust resources, existing U.K. team, and cutting-edge technology ecosystem at Cimplifi to meet the growing demands of its clients in these regions.
Pinpoint Labs Launches CrossCopy Enterprise to Revolutionize eDiscovery and Forensic Data Collection
Pinpoint Labs, a leading provider of forensic software and litigation support solutions, has announced the release of CrossCopy Enterprise, an advanced cross-platform application designed to streamline the eDiscovery and forensic data collection processes for legal and forensic professionals. This innovative tool enhances data collection efficiency across various operating systems, including macOS, Windows, Linux, Android, and iOS.
The Evolution of Complete Legal: Building an Independent eDiscovery Powerhouse
At Complete Legal, we have undergone a transformative journey in 2024, solidifying our position as an independent powerhouse in the legal industry. Our evolution began with a strategic merger announced on January 9, combining the expertise of Complete Legal, L2 Services of Chicago, and Precise Legal of St. Louis. This merger marked a significant milestone for us, creating a veteran-led, employee-owned firm dedicated to delivering exceptional customer value.
New breakthrough makes Generative AI economically viable for legal teams (Hanzo)
Enterprise legal teams face an increasing burden of manual work that delays company decision-making, increases the cost of litigation, and impacts the outcomes of legal cases.
Generative AI technology can reduce this burden by quickly and efficiently identifying and assessing the unstructured data legal teams need from sources like Slack, Microsoft Teams, documents, and emails, but the use of the technology has been cost-prohibitive.
Today, legal technology pioneer Hanzo announces the general availability of its Spotlight AI technology, which drastically lowers the cost of applying Large Language Models to enterprise legal use cases, enabling the adoption of AI across the legal function.
Relativity Announces General Availability Date for its Generative AI-Powered Review Solution at Relativity Fest London
Relativity, a global legal technology company, today announced during the opening keynote of its EMEA-focused annual legal data and tech conference, Relativity Fest London, updates around general availability for its AI-powered review solution, Relativity aiR for Review.
“On top of the speed-to-insights that Relativity aiR for Review brings to its users, it is also its precision that makes this solution a game changer,” said Phil Saunders, CEO of Relativity. “We’re excited to bring these capabilities to EMEA and radically transform the review process, elevating quality and impact to an unprecedented degree.”
Legal Tech Talent Network Launches Contract Staffing Division
Legal Tech Talent Network, a leading executive recruiting firm for the legal industry, today announces the launch of its contract staffing division. This new offering will support organizations across the country in finding highly skilled interim professionals for a variety of positions for short-term projects or long-term engagements.
ComplexDiscovery pricing pulse check: Summer 2024 survey invites eDiscovery practitioner insights (Emerging Europe)
ComplexDiscovery, a leading provider of insights in cybersecurity, information governance, and eDiscovery, has unveiled its Summer 2024 eDiscovery Pricing Survey. This semi-annual, non-scientific survey is designed to shed light on the current pricing landscape for essential eDiscovery services.
Apple Intelligence: High Demands but Higher Rewards
Apple’s latest unveiling at WWDC 2024 has generated significant buzz. Apple Intelligence, the company’s new on-device AI feature, is poised to revolutionize the way users interact with their devices. This article delves into the high demands and even higher rewards associated with this cutting-edge technology, offering insights into its potential impact on cybersecurity, information governance, and eDiscovery professionals. Apple Intelligence’s on-device processing model enhances privacy and security, aligns with data sovereignty regulations, and improves the efficiency and accuracy of data management and legal discovery processes. As Apple continues to push the boundaries of innovation, understanding the technical and strategic motivations behind these advancements is crucial for industry stakeholders.
ProSearch Expands Client-Focused Leadership Team Amid Continued Growth
ProSearch, a leading provider of legal data intelligence and comprehensive discovery and compliance solutions to corporate legal departments and law firms, announces the addition of industry veteran Chris Dahl as its chief revenue officer and key leadership changes supporting long-term client relationships and service delivery operations as the company continues its trajectory of growth.
Evolution > Revolution (Proteus Discovery Group)
Legaltech (generally) and eDiscovery (specifically) marketing often fails because software and services vendors often try to “copy and paste” playbooks that worked in the B2B (business to business) space.
In B2B, revolution can be richly rewarded. The premise of most startup businesses is: the market has an unmet need; if we build the right product and get in front of the right people, we can make a lot of money. Disruption of the status quo is the entire point of the game.
eDiscovery Fundamentals (Law In Order)
eDiscovery is a critical component of modern legal proceedings. By understanding the fundamentals, following best practices, and implementing the EDRM strategy, you can ensure your ESI is managed effectively and minimize the risks associated with litigation. If you are facing a legal matter that involves ESI, do not hesitate to contact Law In Order for a consultation.
Complete Legal Expands to Iowa with Channel Partner
Complete Legal is excited to announce a new channel partnership with Legal Eagles, a legal service provider, based in Des Moines, Iowa. As channel partners, Legal Eagles will now be able to offer end-to-end eDiscovery services to the law firms and businesses across the entire state of Iowa.
“We are thrilled to bring our eDiscovery services to Iowa,” said Adam Hunter, Chief Revenue Officer of Complete Legal. “Iowa has a robust legal scene, but a lack of local eDiscovery providers serving their needs. We hope to marry the relationships and local market knowledge of Legal Eagles with the experts and technology behind Complete Legal to deliver world-class eDiscovery services to the legal community in Iowa. We believe our employee-owned business, with roots and headquarters here in the Midwest, is perfectly situated to work with Dennis and his team to meet the growing eDiscovery needs of the Iowa’s legal market.”
From Liability to Asset: Meet the Experts Helping Enterprises Leverage Data to Its Fullest Potential (HaystackID)
Knowing where your critical data is stored is paramount. Unfortunately, many organizations find themselves in a situation where it’s unclear who owns this crucial task, or they focus more on the latest technology tools on the market and less on data management. This article explores the importance of data management, the negative ramifications of failing to know where your data is stored, and how organizations can maintain data integrity and security. Read the article for expert insights from HaystackID’s growing Global Advisory team, including Nate Latessa, Kevin Golas, Kelly Vance, Steve Barsony, and Tana Vanderhooft. These experts share strategies for organizations to get more value from their data and technology investments.
Consilio Wins Comparably Awards for Best Career Growth and Best Leadership Teams
Consilio, the global leader in legal technology solutions and enterprise legal services, today announced the company was recognized by Comparably as a winner of the awards for Best Career Growth and Best Leadership Teams. The awards are based on employee feedback over the 12-month period from May 2023 through May 2024.
OpenAI Confirms Use of its AI Tools in Russian Disinformation Campaigns
OpenAI has confirmed the use of its advanced AI tools in Russian disinformation campaigns, highlighting a significant and concerning development in the realm of cybersecurity and information governance. This marks the first known instance of generative AI being utilized in such initiatives, underlining the evolving and complex nature of information warfare. The “Bad Grammar” campaign, targeting Russian speakers in the Baltics and Moldova, is a stark reminder of the potential misuse of AI technologies. This article delves into the implications of this development, shedding light on the growing reliance on foreign AI models by Russian actors, the broader struggles of Russian AI development, and the global ramifications of AI-driven disinformation. For professionals in cybersecurity, information governance, and eDiscovery, understanding these dynamics is crucial in navigating the challenges posed by advanced technological threats.
Microsoft Under Fire: Lawmakers Grill Tech Giant on Preventable Cybersecurity Failures
In today’s digital age, cybersecurity is a cornerstone of national security and trust in government operations. Recent hearings before the House Homeland Security Committee have put Microsoft at the center of intense scrutiny following a series of significant cybersecurity breaches. These incidents have exposed vulnerabilities in federal email systems, prompting critical discussions about the tech giant’s role and responsibility in safeguarding sensitive information. This article delves into the details of the committee’s investigation, Microsoft’s response, and the broader implications for cybersecurity practices among major federal vendors. For professionals in cybersecurity, information governance, and eDiscovery, understanding the dynamics of these high-profile breaches and the responses they trigger is crucial for enhancing organizational security frameworks and fostering a culture of accountability.
AI Trends in eDiscovery: Comparative Analysis of Recent Survey Results
As the landscape of eDiscovery evolves with the integration of advanced technologies, the insights from the eDiscovery Business Confidence Survey provide invaluable guidance for industry professionals. This article delves into the latest findings on the adoption and impact of Large Language Models (LLMs) and Generative Artificial Intelligence (GenAI), offering a detailed analysis that underscores the significance of these technologies in shaping the future of eDiscovery. Through comparative analysis and thoughtful exploration of the implications, this report aims to equip eDiscovery professionals with the knowledge needed to navigate the complexities of digital transformation effectively.
Understanding Business Hurdles and Their Impact on eDiscovery Performance: Spring 2024 Report
Today, more than ever, eDiscovery professionals face a myriad of challenges that span technological, operational, and strategic domains. The eDiscovery Business Confidence survey series has consistently provided invaluable insights into these challenges, enabling industry leaders to navigate the complex terrain of digital data management, security, and legal compliance. Drawing on comprehensive survey results between 2016 and 2024, this report aims to distill key trends, identify persistent and emerging challenges, and offer actionable insights for industry stakeholders. By analyzing data from the latest quarters and across the entire survey period, we highlight the dynamic interplay between technological advancements, regulatory demands, and the growing complexity of data. It is our hope that this report will serve as a valuable resource for eDiscovery professionals, guiding strategic decisions and operational improvements in the face of evolving industry challenges.
A Running List: Top 100+ eDiscovery Providers
The “Top 100+ Provider” compilation represents a meticulously curated aggregation of insights derived from authoritative reports and analyses within the eDiscovery ecosystem. This resource offers a refined selection of eDiscovery providers, aimed at assisting professionals in cybersecurity, information governance, and legal discovery in identifying and acquiring premier eDiscovery software and services. Predominantly informed by mentions within critical industry reports and surveys from August 2011 to the current day, this list has been thoughtfully updated to accommodate the dynamic landscape of industry mergers and acquisitions. While not exhaustive, this compilation serves as a comprehensive guide, spotlighting vendors that have achieved widespread recognition for their technological leadership and innovation in the realm of eDiscovery.
Stay Ahead in 2024: A Concise List of eDiscovery Events (Running Update)
The workplace and workspace environments have evolved significantly in recent years, leading to a decrease in traditional office meeting opportunities. This shift has necessitated the need for legal, business, and information technology professionals in cybersecurity, information governance, and legal discovery to seek alternative avenues for education, awareness, and demand-generation opportunities. This update provides a non-exhaustive list of eDiscovery-related events, conferences, and meetings that are scheduled to take place in 2024. This list serves as a valuable starting point for individuals and organizations looking to stay informed and engaged in the eDiscovery space.
ComplexDiscovery is a distinguished digital publication that delivers journalistic insights into cybersecurity, information governance, and eDiscovery developments and technologies. Learn more today at ComplexDiscovery.com.
Assisted by GAI and LLM Technologies
Previous Vendor Voice Updates
Additional Reading
- eDisclosure Systems Buyers Guide – Online Knowledge Base
- A Running List: Top 100+ eDiscovery Providers
Source: ComplexDiscovery OÜ
