Mon. Apr 15th, 2024

Extract from an article by Myles McLeod

Intuition is one of the best tools a reviewer can use to spot processing-related data issues. A reviewer’s job requires a great deal of focus. They should expend effort in analyzing documents rather than dealing with data problems. If a database is experiencing excessive viewer issues, it likely contains processing errors. Contact your project manager to investigate.

Failure to remove system files is the most common processing error I see. Un-viewable system files make for an unpleasant review experience. One recent example I recall involved a database of 1.3 million documents. A reviewer complained about viewer rendering issues. No other reviewers complained about similar issues in their databases at the time. I noticed that the processing engine had tagged 330,000 of the 1,300,000 documents as unprocessable. Long story short, the vast majority of these documents did not belong in the review data set. They should have been hidden from view during processing. The reviewer did a great job of identifying an isolated workflow issue.

Here are a few other common processing problems to guard against:

  • Missing document attachments
  • Missing extracted text
  • Mismatched native files, images, or extracted text/OCR

If your gut tells you that your database has a problem, chances are it does. When in doubt, ask your technical staff to investigate until satisfied.

Additional Reading


Have a Request?

If you have information or offering requests that you would like to ask us about, please let us know, and we will make our response to you a priority.

ComplexDiscovery OÜ is a highly recognized digital publication focused on providing detailed insights into the fields of cybersecurity, information governance, and eDiscovery. Based in Estonia, a hub for digital innovation, ComplexDiscovery OÜ upholds rigorous standards in journalistic integrity, delivering nuanced analyses of global trends, technology advancements, and the eDiscovery sector. The publication expertly connects intricate legal technology issues with the broader narrative of international business and current events, offering its readership invaluable insights for informed decision-making.

For the latest in law, technology, and business, visit


Generative Artificial Intelligence and Large Language Model Use

ComplexDiscovery OÜ recognizes the value of GAI and LLM tools in streamlining content creation processes and enhancing the overall quality of its research, writing, and editing efforts. To this end, ComplexDiscovery OÜ regularly employs GAI tools, including ChatGPT, Claude, Midjourney, and DALL-E, to assist, augment, and accelerate the development and publication of both new and revised content in posts and pages published (initiated in late 2022).

ComplexDiscovery also provides a ChatGPT-powered AI article assistant for its users. This feature leverages LLM capabilities to generate relevant and valuable insights related to specific page and post content published on By offering this AI-driven service, ComplexDiscovery OÜ aims to create a more interactive and engaging experience for its users, while highlighting the importance of responsible and ethical use of GAI and LLM technologies.