Editor’s Note: In the August 2024 edition of ComplexDiscovery OÜ’s Vendor Voices, the latest advancements in eDiscovery, cybersecurity, and legal technology are explored, highlighting the industry’s ongoing transformation. From the insights provided by the Summer 2024 eDiscovery Pricing Survey to the integration of generative AI in legal document review, this update offers valuable perspectives for professionals navigating the complexities of data management and compliance. Key developments include significant corporate moves, the launch of innovative AI tools, and strategic partnerships that are set to shape the future of the industry. This edition serves as a critical resource for staying informed and competitive in the rapidly evolving legal technology landscape.
Content Assessment: Vendor Voices on AI, eDiscovery Pricing, and Industry Developments in August 2024
Information - 93%
Insight - 94%
Relevance - 92%
Objectivity - 89%
Authority - 93%
92%
Excellent
A short percentage-based assessment of the qualitative benefit expressed as a percentage of positive reception of the recent August 2024 update of ComplexDiscovery OÜ's monthly Vendor Voice reporting.
August 2024 Update
Vendor Voices on AI, eDiscovery Pricing, and Industry Developments in August 2024
ComplexDiscovery Staff
Welcome to the August edition of ComplexDiscovery OÜ’s Vendor Voices, presenting a comprehensive overview of the latest innovations and developments shaping the eDiscovery, cybersecurity, and legal technology sectors. As the summer of 2024 draws to a close, the industry remains in a state of rapid transformation, driven by advancements in artificial intelligence, evolving market demands, and the ongoing challenges of data management and legal compliance.
This month’s update is particularly rich in insights, beginning with the Summer 2024 eDiscovery Pricing Survey, which offers a detailed examination of the current pricing landscape for key eDiscovery tasks. As always, the survey provides valuable benchmarks and trends that are critical for professionals navigating the complex pricing dynamics of data collection, processing, and review.
The update also delves into the evolving role of AI in legal document review, highlighting the ongoing shift from manual review to Technology-Assisted Review (TAR) and the increasing integration of generative AI tools, such as DISCO’s Cecilia Auto Review and HaystackID’s Core Intelligence AI™. These technologies are not only enhancing the efficiency and accuracy of document review processes but are also setting new standards for how legal teams manage the ever-growing volumes of electronic data.
Moreover, this edition features significant announcements from industry leaders, including the launch of cutting-edge AI solutions, strategic partnerships, and corporate developments that are poised to influence the future of the eDiscovery landscape. Noteworthy among these are Relativity’s commitment to advancing social and racial justice through its Justice for Change program and KLDiscovery’s successful financial restructuring, which positions the company for continued growth.
In addition, the August update provides an in-depth look at the importance of expert project management in eDiscovery, as exemplified by Complete Legal, and explores the innovative use of AI in legal operations through partnerships like the one between Veritone and Nuix.
As the industry continues to evolve, staying informed about these developments is essential for professionals seeking to remain competitive and compliant. This update serves as a vital resource for understanding the latest trends and innovations in the eDiscovery, cybersecurity, and legal technology domains.
Join us in exploring these stories and more as we keep you at the forefront of developments in this dynamic industry.
What’s New in eDiscovery Pricing? Summer 2024 Market Report
The Summer 2024 eDiscovery Pricing Survey, conducted by ComplexDiscovery OÜ in partnership with the Electronic Discovery Reference Model (EDRM), draws on insights from 61 industry professionals to provide a detailed analysis of current pricing trends in the eDiscovery industry. Since its inception in 2019, the ongoing survey series has amassed data from 898 individual responses over 12 surveys. This report offers an in-depth look at the pricing dynamics for key eDiscovery tasks, including collection, processing, and review, highlighting the unique trends and challenges in each segment.
eDiscovery Review in Transition: Manual Review, TAR, and the Role of AI
The ever-evolving world of legal document review has transformed significantly with the advent of new technologies and methodologies. Traditionally, legal teams relied on manual review, a meticulous and labor-intensive process in which human reviewers examine every document to determine its relevance and responsiveness. While this method remains a cornerstone of thorough and defensible legal work, it is often slow and expensive, especially in the face of increasingly large data sets.
To address these challenges, Technology-Assisted Review (TAR) emerged as a groundbreaking solution. TAR leverages machine learning algorithms to assist in identifying relevant documents, drastically improving efficiency and reducing the time and cost associated with manual review. Over time, TAR has evolved into more sophisticated iterations, enhancing the review process’s accuracy and speed.
DISCO Launches Cecilia Auto Review, a Generative AI Tool That Accelerates First-Pass Legal Document Review
CS Disco, Inc. (“DISCO”) (NYSE: LAW), a leader in AI-enabled legal technology, announced the general availability of Cecilia Auto Review, a solution that enables users to perform high-quality document review using generative AI. Cecilia Auto Review, part of the Cecilia AI suite of capabilities, provides accurate, consistent tags for each document, allowing legal professionals to locate documents relevant to legal issues at the outset of a litigation or investigation.
The Importance of Generative AI in eDiscovery (Hanzo)
In the rapidly evolving landscape of eDiscovery, legal teams face mounting challenges that threaten to overwhelm even the most seasoned professionals. With global economic uncertainties, ever-growing volumes of data, and the need to remain hyper-competitive, enterprises are pressured to do more with less. The stakes are high—failing to efficiently identify relevant information could result in missed deadlines, increased legal exposure, and hefty penalties for non-compliance. In this context, the ability to quickly and accurately assess vast datasets has never been more critical.
CICERO: The World’s First Private AI for the Legal Sector (Law In Order)
CICERO AI developed by Automatise, is being introduced to the market with Law In Order as the implementation partner. Leveraging our expertise as a leading provider in legal technology solutions, this collaboration brings to the legal market a groundbreaking AI tool. CICERO empowers legal professionals by automating effort intensive tasks that boosts profits while also mitigating contract, sovereignty, and privacy risks through an industry first, private only AI architecture.
Elevating eDiscovery Through Expert Project Management and Consultation (Complete Legal)
In the fast-paced world of legal discovery, finding a partner who can handle your data with precision and care is crucial. At Complete Legal, we understand that eDiscovery is more than just collecting, processing, and hosting data—it’s about creating a seamless, efficient experience that drives your case forward. Our goal is to be as efficient as possible throughout the entire lifecycle of your case, ensuring that every step we take is the most effective way to achieve your objectives. By choosing us, you gain access to a team of seasoned professionals dedicated to making your goals our own, ultimately lowering your overall costs and improving outcomes.
In professional services, distinguishing yourself from the competition can be daunting. Whether you’re in legal, accounting, consulting, or another field, where skills and knowledge are often replicable, differentiation is both crucial and challenging. Here’s a closer look at how to stand out in a crowded market.
Core Intelligence AI: Streamlining eDiscovery with Advanced GenAI
HaystackID® has announced the launch of Core Intelligence AI™, an advanced eDiscovery solution that leverages state-of-the-art generative AI (GenAI) technology. This new tool is poised to transform how legal teams approach the discovery and review of electronically stored information (ESI), addressing the critical challenges in cybersecurity, information governance, and data discovery.
Developed in partnership with eDiscovery AI and built on their cutting-edge GenAI models, Core Intelligence AI combines unparalleled natural language comprehension with deep contextual analysis. This integration significantly reduces human error and enhances review accuracy compared to traditional AI methods like Technology-Assisted Review (TAR) and linear review. By automating complex tasks such as data classification and categorization, Core Intelligence AI transforms eDiscovery workflows, cuts costs, and maximizes efficiency. It generates concise summaries and actionable insights from extensive datasets, enabling quicker and more informed decision-making.
HaystackID® Shortlisted for Best Use of AI in Legal Tech in 2024 A.I. Awards
HaystackID, a specialized data services company solving business data challenges related to legal, compliance, regulatory, and cyber events, announced its Protect Analytics AI® for Relativity offering has been shortlisted for Best Use of AI in Legal Tech in the inaugural 2024 A.I. Awards. The A.I. Awards are a new component of the prestigious Cloud Awards program, which has recognized industry leaders and innovators in cloud computing since 2011.
Relativity Empowers Organizations Advancing Social and Racial Justice with Access to Generative AI Solutions
Relativity, a global legal technology company, announced ahead of ILTACON 2024 that qualifying pro bono recipients of the company’s Justice for Change program will have free access to the generative AI-powered document review solution, Relativity aiR for Review, once generally available this September.
Leading Legal Service Providers Tap EverlawAI Assistant to Drive GenAI Efficiencies in Their Clients’ Legal Work
Everlaw, the cloud-native investigation and litigation platform, announced business partners Sandline Global, ILS, Adio, CodexTen, Right Discovery and others are applying EverlawAI Assistant to help their clients chart a straighter path to the truth and enhance their own service offerings. Everlaw’s strategic reseller partners offer highly valuable expertise in litigation – especially in forensics, ediscovery, investigations and managed review – and are building out services based on their skills using EverlawAI Assistant, announced this week.
ComplexDiscovery OÜ and EDRM Release Enhanced 3Q 2024 Edition of Andrew Haslam’s eDisclosure Buyers Guide
ComplexDiscovery OÜ, a leading authority on cybersecurity, information governance, and eDiscovery, in partnership with the Electronic Discovery Reference Model (EDRM), is pleased to announce the release of the enhanced 3Q 2024 edition of Andrew Haslam’s eDisclosure Buyers Guide. This invaluable resource, which has become an integral part of the buying decision process for many industry professionals, continues to be available free of charge for viewing and vendor participation.
KLDiscovery Closes Transaction to Significantly Strengthen Long-Term Financial Foundation and Support Continued Growth
KLDiscovery Inc. (“KLDiscovery” or the “Company”), a leading global provider of electronic discovery, information governance, and data recovery technology solutions, announced that it has closed a value-enhancing deleveraging transaction with its convertible debenture holders, term loan lenders, revolving credit facility lender, and largest shareholder. This strategic step significantly reduces the Company’s long-term debt and strengthens its financial position, further enhancing KLDiscovery’s ability to deliver for its clients and partners.
Veritone Partners With Nuix to Offer a Turn-key Solution to Handle Audio and Video Data
Veritone and Nuix have announced a new strategic partnership. This collaboration includes combining Nuix Neo, a unified platform delivering solutions for data privacy, cyber-breach response, and investigations, with Veritone aiWARE and its ecosystem of hundreds of AI models. It also will create a seamless workflow integration between Nuix Discover, an end-to-end eDiscovery solution for the legal and government industry, and Veritone Redact, an automated redaction solution that streamlines the process of redacting video and audio files.
Nextpoint Announces Partnerships with Illinois, Wisconsin Bar Associations
Nextpoint, a leading provider of cloud-based ediscovery and litigation support software, is proud to announce its newest strategic partnerships with the Illinois State Bar Association (ISBA) and the State Bar of Wisconsin. These partnerships will enable Nextpoint to support a wider range of legal professionals through comprehensive software, expert services and educational content that addresses the challenges prevalent in the modern digital litigation landscape.
The MCS Group Announces RelativityOne Government Offering to Expand eDiscovery Solutions
The MCS Group, Inc., a leader in outsourcing solutions including eDiscovery, records retrieval, and management services, announced it is expanding its offerings with the addition of Relativity’s FedRAMP-authorized, cloud-based eDiscovery solution for government agencies, RelativityOne Government. With RelativityOne Government, The MCS Group will be able to offer all the tools needed to handle FOIA requests, litigation, and investigations – from legal hold through production.
Consilio Unveils Lio, Groundbreaking Internal Chatbot to Enhance Productivity
Consilio, the global leader in legal technology solutions and enterprise legal services, announced the launch of Lio, a specialized internal chatbot powered by Consilio’s expert-centered AI approach. Lio is designed to provide intelligent responses and valuable insights to support Consilio’s professionals in their daily tasks, leading to an unparalleled support system Consilio can leverage as it delivers for its clients.
David Cambria Joins Epiq To Lead Legal Business Advisory Practice
Epiq announced David Cambria has joined as Managing Director to lead Epiq’s Legal Business Advisory practice and help organizations improve their legal operations and service delivery. Cambria has spent his career driving innovation for corporate legal functions and law firms. He has guided transformations by improving client engagement, operational efficiency, and revenue growth. Through best-in-class legal operations, he has successfully bridged the gap between the legal function and business growth.
OpenAI and Anthropic Collaborate with U.S. AI Safety Institute
In a notable development for the fields of cybersecurity, information governance, and eDiscovery, the U.S. Artificial Intelligence Safety Institute (AISI) has established strategic partnerships with AI industry leaders, OpenAI and Anthropic. These collaborations are poised to play a crucial role in advancing the safety and ethical governance of artificial intelligence, particularly in light of the growing regulatory scrutiny and the evolving legislative landscape. By facilitating pre-release access to major AI models, the AISI aims to conduct rigorous safety evaluations, reinforcing the industry’s commitment to responsible AI development. This article highlights the importance of these partnerships in ensuring AI technologies are developed with the highest standards of safety and accountability, which is critical for organizations navigating the complexities of AI integration.
OpenAI’s SearchGPT Enters Search Engine Fray, Promises Real-Time, Transparent Results
In an industry-shifting move, OpenAI has entered the competitive search engine arena with the introduction of SearchGPT, a tool designed to merge the power of AI with the transparency and reliability demanded by today’s digital information landscape. This initiative marks a significant development for professionals in cybersecurity, information governance, and eDiscovery, as it highlights the critical balance between AI-driven innovation and responsible data usage. As SearchGPT begins its testing phase, its success could reshape not only how we search the web but also how content creators and publishers interact with AI platforms, setting new standards for citation, transparency, and accountability in a market long dominated by established giants like Google.
ComplexDiscovery OÜ Launches Summer 2024 eDiscovery Business Confidence Survey as Interest in Generative AI Surges
ComplexDiscovery OÜ, a leader in delivering insights on cybersecurity, information governance, and eDiscovery, has launched its Summer 2024 Business Confidence Survey. Now in its 35th iteration, this well-established quarterly survey, conducted in partnership with the Electronic Discovery Reference Model (EDRM), continues to capture the viewpoints of professionals, shedding light on current business confidence and trends within the data management ecosystem, with a particular focus on the creation, delivery, and consumption of eDiscovery products and services.
Elite Discovery Selects Reveal as Legal AI & eDiscovery Partner
Reveal, the global provider of the leading AI-powered eDiscovery, investigations and compliance platform, announced that Elite Discovery, Inc., a leading eDiscovery and managed services provider, will leverage Reveal’s AI-powered eDiscovery platform for all of its clients’ needs. The partnership marks a significant step in Elite’s commitment to delivering cutting-edge data solutions to achieve cost predictability for managing information through the entire EDRM spectrum, including investigations, discovery, document review, depositions, trial services, and more.
Exploring Excellence with HaystackID: Michael D. Sarlo
In the latest article of the “Exploring Excellence with HaystackID” series, we highlight HaystackID’s Chief Innovation Officer and President of Global Investigations and Cyber Incident Response, Michael D. Sarlo, a leader in legal technology innovation. Michael‘s early involvement in a high-stakes class action case was a defining moment in his career, where his expertise led to a large settlement and justice for the plaintiffs.
TRU Staffing Partners Makes the Inc. 5000 List for the Fifth Time in Seven Years
TRU Staffing Partners, a globally recognized award-winning search firm representing talent and opportunities in data privacy, ediscovery, artificial intelligence, and cybersecurity, announced its inclusion in the 2024 Inc. 5000 list of the fastest-growing private companies in the United States. This remarkable achievement marks the fifth time in the past seven years that TRU Staffing Partners has made the prestigious list.
Relativity and Cellebrite Partner to Unleash the Power of Mobile Data
Relativity, a global legal technology company, and Cellebrite (Nasdaq: CLBT), a global leader in digital investigative solutions, announced a strategic partnership that will deliver cutting-edge solutions for mobile device collection, processing and review. The new solutions will drastically improve how mobile evidence is managed for legal data use cases by increasing efficiency through streamlined workflows and improving accessibility and usability of mobile evidence.
ModeOne Achieves ISO/IEC 27001:2022 Certification
ModeOne, the leader in targeted, remote mobile data collection, is proud to announce it has received ISO/IEC 27001:2022 certification for its patented SaaS framework that enables rapid, efficient collection and analysis of data from smartphones for litigators, cybersecurity, corporate compliance, and eDiscovery professionals. This certification demonstrates ModeOne’s commitment to upholding the highest standards of information security and data protection.
A Running List: Top 100+ eDiscovery Providers
The “Top 100+ Provider” compilation represents a meticulously curated aggregation of insights derived from authoritative reports and analyses within the eDiscovery ecosystem. This resource offers a refined selection of eDiscovery providers aimed at assisting professionals in cybersecurity, information governance, and legal discovery in identifying and acquiring premier eDiscovery software and services. Predominantly informed by mentions within critical industry reports and surveys from August 2011 to the current day, this list has been thoughtfully updated to accommodate the dynamic landscape of industry mergers and acquisitions. While not exhaustive, this compilation serves as a comprehensive guide, spotlighting vendors that have achieved widespread recognition for their technological leadership and innovation in the realm of eDiscovery.
Stay Ahead in 2024: A Concise List of eDiscovery Events (Running Update)
The workplace and workspace environments have evolved significantly in recent years, leading to a decrease in traditional office meeting opportunities. This shift has necessitated the need for legal, business, and information technology professionals in cybersecurity, information governance, and legal discovery to seek alternative avenues for education, awareness, and demand-generation opportunities. This update provides a non-exhaustive list of eDiscovery-related events, conferences, and meetings that are scheduled to take place in 2024. This list serves as a valuable starting point for individuals and organizations looking to stay informed and engaged in the eDiscovery space.
ComplexDiscovery is a highly recognized digital publication focused on providing detailed insights into the fields of cybersecurity, information governance, and eDiscovery. Learn more today at ComplexDiscovery.com.
Assisted by GAI and LLM Technologies
Previous Vendor Voice Updates
Additional Reading
- eDisclosure Systems Buyers Guide – Online Knowledge Base
- A Running List: Top 100+ eDiscovery Providers
Source: ComplexDiscovery OÜ
