Fri. Jun 2nd, 2023

Content Assessment: Chat Scratch Fever? Casepoint Launches of ChatViewer

Information - 92%
Insight - 93%
Relevance - 91%
Objectivity - 90%
Authority - 91%



A short percentage-based assessment of the qualitative benefit of the recent announcement by Casepoint of ChatViewer for Chat Data Review.

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Background Note: Casepoint has unveiled ChatViewer, an innovative product enhancement designed to streamline the review process for chat messages in litigation, investigations, and compliance. ChatViewer revolutionizes the handling of chat data, including that from cell phone conversation apps and enterprise collaboration tools like Slack and Microsoft Teams, empowering legal professionals to effortlessly view, search, sort, and manage chat data. By significantly reducing review time and associated costs, ChatViewer meets the growing demand for efficient integration of dynamic chat data into eDiscovery and legal hold processes.

Press Announcement Extract* (May 15, 2023)

Casepoint Transforms Chat Data Review with Launch of ChatViewer


Casepoint — the industry leader in legal discovery technology for litigation, investigations, and compliance — today announced the launch of ChatViewer, an exciting product upgrade that significantly eases the review process for chat messages, including those from cell phone conversation apps and enterprise collaboration tools such as Slack and Microsoft Teams. Using ChatViewer, legal professionals can view, search, sort, and manage chat data more seamlessly than ever — allowing them to slash review time and discovery-related costs.

With more communication shifting from unstructured, asynchronous formats such as email to more dynamic chat data from various cloud sources, legal teams are demanding better ways to integrate this dynamic data into their eDiscovery and legal hold processes. Casepoint ChatViewer answers that call, giving legal teams the tools to more efficiently sift through the growing volume of chat data from an increasing body of cloud data sources.

“Casepoint ChatViewer simplifies the discovery process for corporate legal departments and their outside counsel across applications and source devices,” said Vipul Rajpara, Casepoint’s Chief Operating Officer. “When combined with our Legal Hold, preservation, cloud collection, intelligent processing, and review capabilities, ChatViewer helps round out our most cohesive and user-friendly experience yet. This allows our clients to govern, compile, and control data from various cloud sources like never before.”

Casepoint ChatViewer presents chat data in a familiar, conversational format and offers additional filtering capabilities for added convenience. Within ChatViewer, users can filter a single document by chat participants or by date and time ranges. 

Users can also view the frequency of conversation between participants in a sleek timeline format. ChatViewer has a “Show Timeline” button that opens the timeline view at the bottom. From there, users can click and drag sliders on either end of the timeline to change the beginning and end dates of the participants’ chat history.

“Casepoint ChatViewer completely transforms the way corporations review and analyze chat data,” said Amit Dungarani, Casepoint’s Vice President of Partnerships and Strategic Initiatives. “With the ability to search and manage chat data across applications and within individual conversations, our customers can now more quickly pinpoint and extract only the chat data they need, saving them incalculable time and resources.”

About Casepoint

Casepoint is the legal technology platform of choice for corporationsgovernment agencies, and law firms to meet their complex eDiscovery, investigations, and compliance needs. Powered by cutting-edge AI and advanced analytics, Casepoint helps teams cut through large volumes of data to quickly identify insightful and actionable information. Casepoint’s secure and scalable cloud-based platform is designed to help organizations take control of their data and processes to maximize efficiency, mitigate risk, and lower overall legal spend. Casepoint’s easy-to-use and intuitive interface provides legal hold, cloud collections, powerful data processing, advanced analytics, artificial intelligence, review, and production.

Read the original announcement.

*Assisted by GAI and LLM Technologies

Additional Reading

Source: ComplexDiscovery


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