Editor’s Note: Benchmarking eDiscovery costs is more vital than ever as artificial intelligence reshapes workflows, budgets, and client expectations. The Summer 2025 eDiscovery Pricing Survey, launched by ComplexDiscovery OÜ in collaboration with EDRM, empowers legal and technical professionals to stay informed and competitive in this evolving landscape. Now in its fourteenth edition, the survey not only tracks traditional pricing structures but also incorporates forward-looking insights into GenAI-assisted review. For cybersecurity, information governance, and eDiscovery professionals, this is a unique opportunity to influence and access pricing intelligence that drives smarter decisions across the discovery lifecycle.


Content Assessment: ComplexDiscovery OÜ Launches Summer 2025 eDiscovery Pricing Survey, Continuing to Benchmark Costs in an AI-Driven Era

Information - 93%
Insight - 91%
Relevance - 93%
Objectivity - 95%
Authority - 96%

94%

Excellent

A short percentage-based assessment of the qualitative benefit expressed as a percentage of positive reception of the recent article from ComplexDiscovery OÜ titled, "ComplexDiscovery OÜ Launches Summer 2025 eDiscovery Pricing Survey, Continuing to Benchmark Costs in an AI-Driven Era."


Media Announcement

ComplexDiscovery OÜ Launches Summer 2025 eDiscovery Pricing Survey, Continuing to Benchmark Costs in an AI-Driven Era

Survey to Remain Open Through August 15, 2025

TALLINN, Estonia – July 9, 2025ComplexDiscovery OÜ, a leading digital publication providing insights on cybersecurity, information governance, and eDiscovery, today announced the launch of its Summer 2025 eDiscovery Pricing Survey, developed in partnership with the Electronic Discovery Reference Model (EDRM). Now in its fourteenth edition, the semi-annual survey continues to serve as a trusted benchmark for professionals seeking clarity and transparency in pricing for core eDiscovery services, ranging from forensic collections to document review.

“As eDiscovery adapts to rapid technological shifts and mounting regulatory demands, benchmarking pricing is essential,” said Kaylee Walstad, Chief Strategy Officer of EDRM. “ComplexDiscovery’s survey provides the data we need to understand current costs and prepare for the future. EDRM is proud to support this important resource.”


“Pricing has always been one of the most complex elements of eDiscovery decision-making—a complexity I’ve seen grow throughout my career,” noted Mary Mack, CEO and Chief Legal Technologist of EDRM. “With so many options, approaches, and client requirements, understanding the current pricing landscape is critical. That’s why this survey is so important for our community.”

Navigating Change: The Role of Generative AI in Pricing Models

The Summer 2025 edition builds upon recent enhancements introduced in Winter 2025, including survey questions designed to assess market readiness for Generative AI (GenAI)-assisted review. These questions examine cost structures based on per-document and per-GB pricing tiers, outcome-based models, and the handling of documents that require special processing. As GenAI technologies continue to impact pricing strategies, this survey presents a critical opportunity for professionals to share their experiences and contribute to a collective understanding of real-world costs.

“With pricing models evolving quickly—especially in response to AI—the Summer 2025 eDiscovery Pricing Survey offers actionable insights for organizations navigating a complex market,” said Holley Robinson, Senior Marketing Operations Manager at ComplexDiscovery OÜ. “We encourage broad participation from all corners of the industry.”

Market Growth Underscores Need for Benchmarking

With the global eDiscovery market projected to grow from $16.89 billion in 2024 to $25.11 billion by 2029 at a CAGR of 8.25%, legal and technology professionals are increasingly seeking current, data-driven pricing benchmarks. Transparent pricing not only supports budget planning but also drives more informed decision-making in service selection and vendor management.

Call to Action: Help Shape Industry Insight

ComplexDiscovery OÜ invites legal professionals, corporate counsel, litigation support specialists, and eDiscovery service providers to participate in the Summer 2025 Pricing Survey. Building on insights from 959 participants across previous editions, this community-driven effort enables the benchmarking of pricing across forensic collection, processing, hosting, and document review services, including those using emerging GenAI technologies.

The survey will remain open through August 15, 2025, and can be accessed directly at:
https://complexd.blog/eDiscovery-Pricing-Survey-Summer-2025.

About ComplexDiscovery OÜ

ComplexDiscovery OÜ is a digital publication based in Estonia, known for delivering high-quality analysis and insights at the intersection of cybersecurity, information governance, and eDiscovery. Through surveys, research, and reporting, ComplexDiscovery connects industry developments with real-world applications to support informed decision-making. Learn more at ComplexDiscovery.com.

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ComplexDiscovery OÜ Media Contact

Holley Robinson (USA)
pr@complexdiscovery.com
+1 512.934.7531


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ComplexDiscovery OÜ is a highly recognized digital publication focused on providing detailed insights into the fields of cybersecurity, information governance, and eDiscovery. Based in Estonia, a hub for digital innovation, ComplexDiscovery OÜ upholds rigorous standards in journalistic integrity, delivering nuanced analyses of global trends, technology advancements, and the eDiscovery sector. The publication expertly connects intricate legal technology issues with the broader narrative of international business and current events, offering its readership invaluable insights for informed decision-making.

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