How Facebook’s Legal Ops Solved Its Disparate Data Dilemma

Though it is challenging, having visibility into all this legal data is paramount not only for efficiency and cost-saving purposes, but more importantly, to meet regulatory demands.

Extract from article by Rhys Dipshan

Though it is challenging, having visibility into all this legal data is paramount not only for efficiency and cost-saving purposes but more importantly, to meet regulatory demands.

A lot of compliance is “knowing what’s in your data,” according to Hupp. But in using disparate data repositories, he said, “even if you think you’re [not storing or managing] regulated data,” you can often be wrong.

To tackle this dilemma of disparate data head-on, Hupp said the Facebook legal operations team looked to “bring the benefits of e-discovery search into the department” to meet a host of objectives. These included connecting data sources across multiple systems, ensuring any data management effort wasn’t itself too burdensome on the legal operations staff, overlaying workflow and notifications on top of in-house data, and finally enabling quick and easy browsing of all data the department held.