Considering New Communications Principles In Marketing
Based on transformation and technology, current principles of marketing communications require considerable rethinking in light of the available “conduits” to communicate with others. With a relook at past marketing communications principles in mind – the following new marketing communications principles are provided for your consideration, review, and use.
These principles have been developed using the approach submitted by Christopher E. Van Avery in his writings on the need for America to revise and expand its principles of war to effectively plan and execute the more expansive and complex warfare of the future battlefield[i]. While communication in the business arena is certainly not war, the principles of war[ii] have always served as a solid framework for considering marketing communications efforts. These new marketing principles may be useful in helping provide a framework from which individuals and organizations can better ensure effective and efficient communications efforts.
12 New Principles for Marketing Communications
Marketing Communications require an achievable business objective to be effective. Whether it be reaching, informing, engaging, and/or encouraging[iii] individuals of interest, the achievable business objective is the starting point for understanding and applying the following principles of marketing communications.
1 Objective is focusing all efforts toward the decisive achievement of obtainable business results from the use of communications.
2 Speed is the rapid execution of all functions and operations related to communications.
3 Concentration of Effects, is the focusing of traditional and advanced communications techniques to achieve business objectives.
4 Economy of Effects is employing the right number and combination of communications tools and techniques to achieve desired results.
5 Pervasive Awareness is building an in-depth knowledge of the market, the client, and the competition – to include their centers of gravity and challenges.
6 Continuous Planning is the ongoing development and redevelopment of courses of action, for the current situation and contingencies, to rapidly achieve business results.
7 Flexibility is rapidly adapting to new or different requirements or situations.
8 Sustainment is ensuring the persistence of communications tools and techniques to see the communication effort through, from initiation to completion of business results.
9 Efficiency of Command is ensuring there are no more layers of required approval than necessary for communication efforts.
10 Security is ensuring the safety and integrity of messages and responses during all phases of the communications effort.
11 Integration of Actors is allowing appropriate participation in planning, and assigning useful tasks to all individuals and organizations taking part in a communications effort.
12 Surprise is acting in an unpredictable fashion to leverage the utility of effects, and it retains some value in the updated principles of war.
Transformation and technology continue to expand and complicate the marketing communications arena. In order to remain useful, the aforementioned principles of marketing communication must continually be evaluated and most likely expanded as communications tools and techniques become more complex.
In closing, it is important to understand that the independence of individual communications principles are now a thing of the past. In reality, like the actors and systems in today’s new world of communication, most of these marketing communications principles are absolutely interdependent each other – an interdependency that can provide a synergistic effect to those following these new principles in their communications efforts.
[i] van Avery, Chris, 12 New Principles of War, Armed Force Journal, The Defense News Media Group, July 2007