Editor’s Note: Authored by Elevate founder and executive chairman, Liam Brown, this short overview shares insight and observations on strategic, operational, and executional topics ranging from company vision and acquisitions to net promoter score (NPS) customer feedback for Elevate.
Extract by an article by Liam Brown published on Legal Evolution
Elevate recently acquired five companies in less than three months. I’ve been asked: why those companies in particular, and why so many in such a short space of time? To answer those questions, I should first answer the deeper question of what is Elevate’s ‘Why?’ Then, I need to give a clear-eyed assessment of how we’ve been performing in pursuit of that purpose. After that, I can provide answers regarding the acquisitions and timing that are accurate and will make sense to readers.
Let’s start with “Why did we start Elevate?” Back in 2011, we saw demand for legal services outstripping the growth of the economy, and that demand was being driven by trends such as the explosion of data, regulation, and globalization. Increasingly, legal was woven into the day-to-day operations of the business, rather than being a silo function. More internal and external customers began demanding even more legal services, at the same time they were becoming accustomed to ‘always-on, instant service’ in their consumer life. Service demand on law departments and law firms had never been higher – and that pressure wasn’t going away.
This was causing law departments and law firms to grow, become more decentralized, embedded, and integrated within global business, and to become more organizationally complex. We saw the emergence of in-sourcing, legal operations, procurement practices such as ebilling and RFPs, matter management, process design, performance metrics, and an explosion of legal tech. General counsel and law firm leaders were starting to talk about the need to manage their organizations with business discipline, but who could they turn to for help?
Our vision was to build a consulting, technology, and services company exclusively focused on law. What we called “Accenture for Law.”
Recent Elevate Acquisitions
- Elevate Acquires LexPredict (November 14, 2018)
- Elevate Acquires Sumati (December 5, 2018)
- Elevate Acquires Halebury (January 8, 2019)
- Elevate Acquires Yerra Solutions (January 21, 2019)
- Elevate Acquires Cognatio Law (January 25, 2019)
- An Abridged Look at the Business of eDiscovery: A Short List of eDiscovery Investors
- An Abridged Look at the Business of eDiscovery: Mergers, Acquisitions, and Investments