Law Is No Longer Immune To Broader Forces Driving Global Change

Discerning corporate legal buyers are less concerned with traditional legal distinctions like in-house versus firm or firm versus legal service provider. In the new legal marketplace, right-sourcing demands more collaboration and more fluidity between and among provider sources.

en flag
nl flag
fr flag
de flag
pt flag
es flag

Editor’s Note: Mark A. Cohen is one of the most cogent commentators on the area of legal business within the dynamic global legal industry. His recent article titled The Legal Industry is Starting to Collaborate — Why Now and Why It Matters shares excellent insight into the kinetics of a changing market and the impact of forces driving global change. A short extract from his just-published Forbes article highlights some of his clear insight into the culture, change, and characteristics facing new-model legal providers.

Extract from an article by Mark A. Cohen as published by Forbes

Law Is No Longer Is Immune To Broader Forces Driving Global Change

Law’s insularity—if not its culture—has changed during the past decade with the convergence of the global financial crisis, technology, and globalism. These powerful global macro-economic forces have produced legal disaggregation, segmentation, and a separation of legal practice from the business of delivering legal services-among, other things. Technology has enabled the creation of new legal delivery models whose DNA resembles business more than law.

Some common characteristics among leading new-model legal providers include: a flatter, corporate organizational structure; an economic model aligned with client value; tech-enabled platforms; focus on net promoter score (client satisfaction); institutional capital; agile, multi-generational, multidisciplinary, diverse workforces; data-driven internal and client-facing operations; proactive risk identification/mitigation; and a customer-centric focus. These providers are often referred to as “legal tech” companies. While they are tech-enabled, technology is only part of a broader, holistic process of customer-centric reorganization that drives enterprise value and responds to enterprise challenges.

Legal industry change is being driven principally by corporate buyers and new-model providers, not traditional law firms. Buyers and new-model providers are generally agnostic as to who performs the work so long as the results are fast, data-driven, risk-appropriate, and cost-effective. That requires “right-sourcing” and, in most instances, collaboration between and among different providers. Discerning corporate legal buyers are less concerned with traditional legal distinctions like in-house versus firm or firm versus legal service provider. In the new legal marketplace, right-sourcing demands more collaboration and more fluidity between and among provider sources.

Read the complete article at The Legal Industry is Starting to Collaborate — Why Now and Why It Matters

Additional Reading

Source: ComplexDiscovery

Have a Request?

If you have information or offering requests that you would like to ask us about, please let us know and we will make our response to you a priority.

ComplexDiscovery is an online publication that highlights data and legal discovery insight and intelligence ranging from original research to aggregated news for use by business, information technology, and legal professionals. The highly targeted publication seeks to increase the collective understanding of readers regarding data and legal discovery information and issues and to provide an objective resource for considering trends, technologies, and services related to electronically stored information.

ComplexDiscovery OÜ is a technology marketing firm providing strategic planning and tactical execution expertise in support of data and legal discovery organizations. Registered as a private limited company in the European Union country of Estonia, one of the most digitally advanced countries in the world, ComplexDiscovery OÜ operates virtually worldwide to deliver marketing consulting and services.

Business as Unusual? Eighteen Observations on eDiscovery Business Confidence in the Summer of 2020

The results of the recent Summer 2020 eDiscovery Business Confidence Survey present the unfortunate and continuing impact of COVID-19 on the business of eDiscovery. However, for these pandemic-driven results to be fully understood, they should be viewed through the contextual lens of the results of all nineteen surveys that have been administered to eDiscovery professionals since the inception of the eDiscovery Business Confidence Survey in early 2016.



Check Out the Observations Now!

Interested in Contributing?

ComplexDiscovery combines original industry research with curated expert articles to create an informational resource that helps legal, business, and information technology professionals better understand the business and practice of data discovery and legal discovery.

All contributions are invested to support the development and distribution of ComplexDiscovery content. Contributors can make as many article contributions as they like, but will not be asked to register and pay until their contribution reaches $5.

Mitratech Acquires Acuity ELM

According to Mike Williams, CEO of Mitratech, “We came to the...

Veritas Acquires Globanet

“By integrating Globanet’s technology into our digital compliance portfolio, we’re making...

Five Great Reads on eDiscovery for September 2020

From cloud forensics and cyber defense to social media and surveys,...

Time for a Change? FTC Proposes Changes to HSR Act Premerger Notification Rules

The Federal Trade Commission, with the support of the Department of...

A Running List: Top 100+ eDiscovery Providers

Based on a compilation of research from analyst firms and industry...

The eDisclosure Systems Buyers Guide – 2020 Edition (Andrew Haslam)

Authored by industry expert Andrew Haslam, the eDisclosure Buyers Guide continues...

The Race to the Starting Line? Recent Secure Remote Review Announcements

Not all secure remote review offerings are equal as the apparent...

Enabling Remote eDiscovery? A Snapshot of DaaS

Desktop as a Service (DaaS) providers are becoming important contributors to...

Home or Away? New eDiscovery Collection Market Sizing and Pricing Considerations

One of the key home (onsite) or away (remote) decisions that...

Revisions and Decisions? New Considerations for eDiscovery Secure Remote Reviews

One of the key revision and decision areas that business, legal,...

A Macro Look at Past and Projected eDiscovery Market Size from 2012 to 2024

From a macro look at past estimations of eDiscovery market size...

An eDiscovery Market Size Mashup: 2019-2024 Worldwide Software and Services Overview

While the Compound Annual Growth Rate (CAGR) for worldwide eDiscovery software...

Festive or Restive? The Fall 2020 eDiscovery Business Confidence Survey

Since January 2016, 2,189 individual responses to nineteen quarterly eDiscovery Business...

Casting a Wider Net? Predictive Coding Technologies and Protocols Survey – Fall 2020 Results

The Predictive Coding Technologies and Protocols Survey is a non-scientific semi-annual...

Business as Unusual? Eighteen Observations on eDiscovery Business Confidence in the Summer of 2020

Based on the aggregate results of nineteen past eDiscovery Business Confidence...

A Growing Concern? Budgetary Constraints and the Business of eDiscovery

In the summer of 2020, 56% of respondents viewed budgetary constraints...

Mitratech Acquires Acuity ELM

According to Mike Williams, CEO of Mitratech, “We came to the...

Veritas Acquires Globanet

“By integrating Globanet’s technology into our digital compliance portfolio, we’re making...

An eDiscovery Holiday Season Down Under? Macquarie Prepares Nuix for IPO

According to John Beveridge, writing for Small Caps, Macquarie holds a...

ayfie to Acquire Haive

According to Johannes Stiehler, CEO of ayfie Group AS, “This acquisition...

Five Great Reads on eDiscovery for September 2020

From cloud forensics and cyber defense to social media and surveys,...

Five Great Reads on eDiscovery for August 2020

From predictive coding and artificial intelligence to antitrust investigations and malware,...

Five Great Reads on eDiscovery for July 2020

From business confidence and operational metrics to data protection and privacy...

Five Great Reads on eDiscovery for June 2020

From collection market size updates to cloud outsourcing guidelines, the June...