Mon. May 20th, 2024

Editor’s Note: This article sheds light on the strategic realignment within the legal services and technology solutions industry, marked by Ricoh’s divestiture of its eDiscovery Services to Array. This move is significant not only for the companies involved but also for the legal industry at large, as it portends the need to offer enhanced, specialized services to meet the evolving demands of legal professionals. For professionals in cybersecurity, information governance, and eDiscovery, this development underscores the industry’s ongoing transformation and the importance of staying abreast of strategic shifts that can impact service delivery and performance.

Content Assessment: Ricoh Refocuses on Hybrid Workplace Solutions with Sale of eDiscovery Services to Array

Information - 86%
Insight - 84%
Relevance - 90%
Objectivity - 87%
Authority - 88%



A short percentage-based assessment of the qualitative benefit expressed as a percentage of positive reception of the recent announcement of Array's acquisition of Ricoh's eDiscovery services business.

Industry News – Investment Beat

Ricoh Refocuses on Hybrid Workplace Solutions with Sale of eDiscovery Services to Array

ComplexDiscovery Staff

Ricoh USA, Inc., a frontrunner in integrated digital services and print and imaging solutions, announced today the sale of its eDiscovery Services division to Array, a comprehensive litigation support company. This strategic move reshapes the landscape of legal services and solutions, enabling both entities to offer more specialized services that meet the evolving needs of legal teams.

Ricoh eDiscovery, known for its ISO 9001:2015 quality-certified evidence and document management solutions, has been at the forefront of integrating technology with defensible processes and professional services. This approach has empowered organizations to extract critical information from data at initial stages, enabling informed business decisions, proactive cost management, and risk mitigation.

The acquisition by Array is seen as a significant development in the legal services market, reinforcing Ricoh’s business strategy towards focusing on high-growth solutions that enhance the workplace experience in a hybrid environment. Array, with its robust focus on legal services and a solid track record in eDiscovery, is poised for accelerated growth and expansion of its eDiscovery product offerings.

Both companies are committed to serving the legal industry by providing a unified suite of services across litigation imaging, court reporting, managed services, and workflow solutions. This collaboration aims to ensure customers have access to a comprehensive set of offerings that address their business needs comprehensively.

Carsten Bruhn, President and CEO of Ricoh North America, highlighted the deal as a testament to Ricoh’s commitment to prioritizing customer needs and enhancing the legal industry’s value. “This carefully considered, intentional decision is a collective win for Ricoh, Array, our customers, and the legal services industry,” said Bruhn.

Thadd Hale, CEO of Array, expressed enthusiasm about the acquisition, noting that it would allow Array to offer deeper expertise and eDiscovery capabilities essential for thriving in today’s market. “Customers will be able to benefit from our deepened expertise and eDiscovery capabilities they need to thrive in today’s market. And with this enhancement to our comprehensive portfolio of service offerings, Array is poised to become even more competitive in the legal technology solutions space,” Hale stated.

The transaction was facilitated by Arbor Ridge Partners, acting as the exclusive advisor to Ricoh.

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