Editor’s Note: In this March 2024 edition of “Vendor Voices in eDiscovery,” we present a curated collection of updates, innovations, and insights from leading players in the eDiscovery industry. From the launch of cutting-edge AI tools and strategic partnerships to thought-provoking discussions on the ethical implications of AI in the legal realm, these developments underscore the rapid evolution and growing significance of eDiscovery in today’s digital landscape. As you explore the latest advancements and perspectives from key vendors, this update serves as a valuable resource for professionals in cybersecurity, information governance, and legal discovery, empowering them to stay ahead of the curve in this dynamic field.
Content Assessment: Vendor Voices in eDiscovery: Triumphs, Testimonials, and Tall Tales
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A short percentage-based assessment of the qualitative benefit expressed as a percentage of positive reception of the recent article from ComplexDiscovery OÜ titled, "Vendor Voices in eDiscovery: Triumphs, Testimonials, and Tall Tales."
March 23, 2024, Update
Vendor Voices in eDiscovery: Triumphs, Testimonials, and Tall Tales
ComplexDiscovery Staff
In this edition of “Vendor Voices in eDiscovery,” we delve into the latest triumphs, testimonials, and tales from across the eDiscovery spectrum, highlighting their importance for professionals in cybersecurity, information governance, and legal discovery.
HaystackID’s pioneering Information Risk and ROI Calculator takes center stage, offering organizations a clear view of their data governance stance and the potential benefits of strategic initiatives. Meanwhile, Consilio’s survey reveals a cautious approach to generative AI adoption, with a majority of legal professionals awaiting increased human expertise before fully embracing this transformative technology.
Exterro’s FTK Forensic Toolkit emerges as a double winner at the 2024 Globee Awards for Cybersecurity, solidifying its position as an industry leader in digital forensics. Simultaneously, Reveal’s expanding partnerships with Secure India and the inclusion of the Logikcull platform in its partner program showcases the company’s commitment to providing cutting-edge eDiscovery solutions.
Cellebrite’s groundbreaking SaaS solution for remote data collection and Onna’s integration with the Oracle Cloud Marketplace exemplify the ongoing evolution of eDiscovery tools and their adaptability to the ever-changing digital landscape. A recent survey on the journey of large language models (LLMs) and generative AI adoption in global eDiscovery underscores the industry’s proactive approach to harnessing these powerful technologies while navigating the associated challenges.
Product enhancements and strategic alliances from key players like Everlaw, CloudNine, and Lexbe demonstrate the industry’s unwavering commitment to innovation and collaboration. However, amidst the rapid technological advancements, the ethical considerations surrounding AI usage in courts serve as a vital reminder of the need to balance progress with the protection of privacy, equity, and justice.
As we forge ahead in this dynamic field, the March 2024 Vendor Voices update acts as a compass, guiding professionals through the complex terrain of eDiscovery. By staying informed about the latest developments, industry leaders, and the top 100+ eDiscovery providers, professionals can confidently navigate the challenges and opportunities that lie ahead in this ever-evolving landscape.
From Data Chaos to Clarity: Measuring Data Governance Programs’ ROI (HaystackID)
Determining data governance initiatives’ return on investment (ROI) is challenging. Traditional financial metrics often overlook the less tangible, yet equally valuable, benefits of robust data governance—enhanced decision-making, compliance improvements, and reduced risk of data breaches. HaystackID’s Information Risk and ROI Calculator is an innovative tool to cut through these complexities. It provides a clear picture of your organization’s current data governance stance and strategic initiatives’ potential advantages.
From Volume to Security: Issues Impacting eDiscovery Business Performance (2016-2024)
The field of eDiscovery stands at the intersection of technology, law, and business operations, continuously adapting to the rapid pace of digital transformation. As data volumes explode and new types of digital information emerge, eDiscovery professionals grapple with an array of challenges that impact the efficiency, cost, and effectiveness of legal discovery processes. From budgetary constraints to the increasing complexity of data, these challenges demand strategic responses and innovative solutions. This research report synthesizes findings from the “Issues Impacting Business Performance in eDiscovery” section of the survey series, offering a panoramic view of the industry’s evolving landscape.
Consilio Finds 63% of Legal Professionals Waiting for Human Expertise to Catch Up Before Adopting Generative AI
As adoption of Generative AI (GenAI) continues to grow across industries, the vast majority (63%) of corporate law departments and law firms are demanding an increase in human expertise before they are willing to utilize GenAI. A new survey by Consilio, the global leader in legal technology solutions and enterprise legal services, found that legal professionals cited the lack of experience around leveraging GenAI on the legal team (36%) and lack of the right tech talent to support implementation (27%) as key hesitations before using the technology.
Exterro FTK Forensic Toolkit Named the Winner in Two Categories at the 2024 Globee® Awards for Cybersecurity
Exterro, a leading data risk management software company and a trailblazer in digital forensics, has earned two Gold Globee® awards at the 20th Annual 2024 Globee Cybersecurity Awards. Exterro’s industry-leading FTK Forensic Toolkit was named the Globee winner in two separate categories: Digital Forensics and Computer Forensic Solutions. The Globee Cybersecurity Awards, in their 20th year, aim to acknowledge individuals, organizations, products, and initiatives that have displayed unparalleled excellence in safeguarding digital systems, networks, and data. The recognition of Exterro’s FTK Forensic Toolkit solidifies Exterro’s status as the industry leader in digital forensics software.
Secure India, a leader in Cyber Intelligence, eDiscovery, and Digital Forensics solutions and services, today announced a landmark partnership with Reveal, the global provider of the premier AI-powered eDiscovery, review, and investigations platform. This collaboration signifies Secure India’s dedication to pioneering advanced data solutions, employing AI-centric methods for eDiscovery, Legal Review, and Investigation.
Epiq AI Expands Legal Solutions as Part of the Epiq Service Cloud
Epiq, a global technology-enabled leader in the legal industry and corporations, announced the latest Epiq Service Cloud AI solutions and AI-enabled analytics applications and dashboards built on Microsoft Azure. With data security, data management, and access control features, the Epiq Service Cloud enables legal departments and law firms to accelerate innovation with the ability to build, adopt, and nurture AI model libraries and data sets tailored to legal and compliance use cases.
Our mission is to provide litigator-led eDiscovery – meaning we approach every client with recommendations from the perspective of practicing attorneys. Each matter is unique – and we’re not in the business of shilling for any particular software provider. With multiple eDiscovery partners we make a recommendation based on the unique circumstances of each matter. Every platform has one or more strengths, and having multiple partners allows us to keep tabs on market changes, separate innovation from marketing fluff, and provide the best client experience. So why do we most commonly recommend RelativityOne?
Safeguard Your Data: The M365 with HaystackID® Suite for Microsoft 365® Services
Enterprises looking to thrive in the digital world have invested in Microsoft 365. While having the right tools is imperative, organizations can get further by working with experts to help maximize their investment. This article explores how the M365 with HaystackID® Suite for Microsoft 365® Services empowers organizations to migrate, organize, protect, ready, and discover with Microsoft 365. This overview details how organizations can use HaystackID’s full services and solutions to safeguard their data, maintain information governance, and drive collaboration.
Transforming Legal Landscapes: AI’s Role in Enhancing Proportionality in eDiscovery (Hanzo)
In today’s digital era, the process of eDiscovery plays a crucial role in the legal system. It’s like a detective’s quest to uncover the truth hidden within vast digital realms of data. However, this quest is often hindered by a modern dilemma – proportionality. It’s about finding the right balance between searching for digital evidence and controlling costs and volumes.
Zoom unveils compliance manager for regulatory risk management
Zoom, the all-in-one intelligent collaboration platform, has announced the launch of the Zoom Compliance Manager. This comprehensive solution offers an integrated platform for risk and compliance management, data governance, and information protection across the Zoom platform, powered by Theta Lake. The new offering combines archiving, eDiscovery, legal hold, and information protection capabilities to help organisations fulfil regulatory requisites and reduce organisational communication compliance risks across the Zoom platform.
Cellebrite Revolutionizes Data Collection with Ground-breaking SaaS Solution, Integral Part of Company’s Case-to-Closure Platform
Cellebrite DI Ltd. (Nasdaq: CLBT), a leader in Digital Investigative solutions, today unveils Cellebrite Endpoint Inspector SaaS. This enhanced delivery model of our industry-leading Endpoint Inspector product offers enterprise customers and eDiscovery service providers next-generation digital forensic capabilities that enable the streamlined collection and analysis of data from diverse remote devices, all within a unified, consent-based, secure framework.
JND Legal Administration Announces Incident Response Services
JND Legal Administration (JND), the U.S. leader in legal administration services, has combined the industry-leading capabilities of its eDiscovery, Legal Notice, and Class Action Administration business lines to launch a comprehensive suite of Incident Response Services offerings.
EDRM Earns JD Supra’s Readers’ Choice Award for 2024
The Electronic Discovery Reference Model (EDRM), leading the way for global best practices in e-discovery, is pleased to announce that it has been named the #1 Firm in eDiscovery in JD Supra’s Readers’ Choice Awards for the second consecutive year. This award acknowledges top authors and firms for their thought leadership and engagement in key topics during all of last year. Mary Mack, CEO and chief legal technologist, EDRM has also been awarded the #1 Author in eDiscovery and Kaylee Walstad, chief strategy officer, EDRM is the #2 author in eDiscovery.
Onna Technologies is Powered by Oracle Cloud Infrastructure and Now Available in the Oracle Cloud Marketplace
Onna Technologies, a provider helping companies manage unstructured data from cloud-based collaboration tools and a member of Oracle PartnerNetwork (OPN), announced that its data management platform has achieved Powered by Oracle Cloud Expertise and is now available on the Oracle Cloud Marketplace. Onna’s data management platform runs on Oracle Cloud Infrastructure (OCI), enabling teams to centralize data from communication and chat platforms, respond to eDiscovery requests, prepare for future data needs, and innovate with AI.
From evaluation to integration: The journey of LLMs and GenAI in global eDiscovery (Emerging Europe)
With the advent of Large Language Models (LLMs) and Generative Artificial Intelligence (GenAI), the survey has expanded to explore the industry’s adoption and integration of these cutting-edge technologies worldwide, including in emerging Europe.
The Winter 2024 edition reveals significant findings on the utilisation, benefits, and obstacles associated with LLMs and GenAI in eDiscovery, providing a lens through which professionals can gauge current trends and prepare for future developments.
Recent survey results and a comparative analysis with the Fall 2023 edition results highlight shifts in perspective and outline the evolving impact of these technologies on the global eDiscovery ecosystem, with implications for emerging Europe and other regions. This analysis is paramount for cybersecurity, information governance, and eDiscovery professionals seeking to navigate the complexities of digital transformation in their field.
Reveal Expands Global Partner Program to Include Logikcull Platform for Legal Service Providers
Reveal, the global provider of the leading AI-powered eDiscovery, review, and investigations platform, is thrilled to announce the official kick-off of an expanded partner program today, which is exclusively designed to enable select Legal Service Providers (LSPs) to expand their suite of eDiscovery software offerings to now include Logikcull. Previously only available direct-to-customer, Reveal’s expanded partner program opens up access to its Logikcull self-service technology, creating additional revenue opportunities, along with the ability to serve clients and their unique challenges like never before.
CETRA Launches Multilingual E-Discovery and Litigation Support Within Relativity Platform
CETRA recently announced the launch of its CETRA Translate app to support multilingual e-discovery within the Relativity legal platform. This latest translation technology builds on CETRA’s more than 25 years of experience and expertise in the legal industry. CETRA Translate plugs into both Relativity One and the Relativity Server environments. The CETRA app allows legal teams to translate more than 130 foreign languages into English without leaving their own Relativity platform. CETRA Translate is included in the official Relativity App Hub.
Vorys Selects Everlaw as Strategic Technology Partner for Ediscovery
Everlaw, the leading cloud-native investigation and litigation platform, has been selected by Vorys, a prominent Am Law 200 firm, as the firm’s strategic ediscovery platform in support of clients worldwide. With approximately 375 attorneys and 900 employees across 10 offices, Vorys provides strategic business and legal counsel to businesses, including Fortune 500 companies throughout the U.S. and around the world. In 2023, Vorys launched a firm-wide effort to transition key legal platforms to the cloud, including a search for a world-class litigation and investigation platform for modern, cloud-based ediscovery.
eDiscovery for the Rest of Us: The Checklist Manifesto (Nextpoint)
Nextpoint and Tom O’Connor published a new edition of eDiscovery for the Rest of Us, a strategic and tactical resource for legal teams navigating the modern ediscovery landscape. The 2024 version features new content, enhanced design, and practical checklists and discussions that address current regulations, rules, and challenges in the ediscovery world.
CS Disco Board Approves $20 Million Share Repurchase Authorization
CS Disco, Inc. (“DISCO”) (NYSE: LAW) today announced that its Board of Directors has approved a share repurchase program authorizing the Company to repurchase up to $20 million of its outstanding shares of common stock. “We believe DISCO’s shares are undervalued and this repurchase program is a prudent use of capital that underscores our commitment to enhancing stockholder value,” said Scott Hill, Chief Executive Officer of DISCO.
Proxiio Expands To The U.S. To Revolutionize Legal Solutions For Law Firms And In-House Counsels
Proxiio Global Solutions, a new-age alternative legal services provider headquartered in India, has announced its official launch in the United States. Founded in Gurugram, Delhi NCR, and with strategic sales and marketing leadership based in the United States, Proxiio aims to redefine the legal landscape in United States. This expansion is spearheaded by the recent strategic hires of Dominic Hithon, from TransPerfect Legal Solutions and LIGL, as VP of Sales, and Peter Vazquez, formerly of Consi
Lexbe Unveils AutoPilot: Revolutionary GenAI-Powered Automated Document Review
Lexbe, a leading provider of generative artificial intelligence (GenAI) powered eDiscovery solutions, is proud to announce the launch of Lexbe AutoPilot, an innovative GenAI-powered automated document review solution designed to revolutionize the document review processes for responsiveness, privilege, and other key legal classification and summarization. This groundbreaking technology delivers unprecedented precision, speed, and cost efficiency, and sets a new standard in the legal tech industry. Lexbe AutoPilot can be used as an effective ‘first pass review’ to make a matter ready for review by human reviewers within law firms or in contract managed review firms.
eDiscovery Leader CloudNine Boosts Search Capability to its SaaS Review Platform
CloudNine, the eDiscovery technology and services leader, announced the launch of Smart Filters for CloudNine Review, allowing customers to target specific data sets quickly and review records in real time.
CloudNine Review is an easy-to-use SaaS review platform with self-service data loading, document production capability and automated processing of 4500+ file types and was named High Performer and Easiest Set up by G2. With Optical Character Recognition (OCR), near duplicate detection, email threading, and language detection, Smart Filters now allows customers to narrow their review to focus quickly on key documents and review relevant records in real time and provides immediate insights and search results with record counts instantly displayed.
Everlaw and International Litigation Services Announce Strategic Partnership
Everlaw, the cloud-native investigation and litigation platform, today announced a multi-year strategic partnership with the plaintiffs’ ediscovery firm, International Litigation Services (ILS). Together, the companies’ offerings will enable best-in-class services on the Everlaw platform for the plaintiffs bar, helping clients chart a straighter path to the truth. The partnership extends Everlaw’s ediscovery platform with state-of-the-art technology, rich collaboration features, advanced AI and a modern, intuitive interface to ILS consultants who specialize in optimizing workflows, algorithms, and processes to discover hidden truths that plaintiffs’ counsel know exist, but can require special technology to unearth.
DataParser for Microsoft Teams adds collection of transcripts, meeting recordings, code snippets and polls
17a-4’s DataParser, the leading independent connector solution to bring third party data into archives and eDiscovery systems, supports collection of new features in Microsoft Teams. Microsoft Teams is the hub for teamwork in Microsoft 365. The Teams service enables instant messaging, audio and video calling, rich online meetings, mobile experiences, and extensive web conferencing capabilities.
Business Development Leader Matt Mahon Joins Level Legal
Level Legal – the Dallas-based concierge forensics, eDiscovery, managed review, and consulting company – announced today the addition of vice president of business development Matt Mahon to its leadership team. Mahon has 16 years of business development and operations experience at Trustpoint.One and Ricoh. He’s a certified eDiscovery specialist through the Association of Certified eDiscovery Specialists. He frequently speaks at industry conferences, most recently at the UF Law eDiscovery Conference. The topic: “Solving for Emoji, Reactions, Gifs, and Memes in eDiscovery.” At Level Legal, he’ll focus on adding legal professionals to the company’s customer base.
The Benefits of Technology and Humans in Document Review (Law In Order)
In a recent matter Law In Order assisted a client in running TAR over a set of 55,000 documents. Based on assumptions the initial estimate for a team of lawyers to review this data set came in at just below $250,000 and 46 days. Using technology, we were however able to reduce the total number of documents to review to around 16,000, which based on those same assumptions provided a saving of around $170,000 and 33 days.
Sounds like a pretty good saving. However, looking at a different approach to the human aspect meant further savings could be unlocked.
Using a team of dedicated, highly qualified and experienced reviewers, as part of our Managed Document Review, we offered more savings of almost $60,000 and 3 days.
A Recent Look at eDiscovery Processing: Task, Spend, and Cost Data Points
Originally published in June 2019 and updated annually, this report on eDiscovery processing task, spending, and cost information contains new data points based on recent refreshes of industry research from ComplexDiscovery OÜ. This update includes information from the 2023-2028 eDiscovery Market Size Mashup for Worldwide Software and Services and the most recent eDiscovery pricing survey conducted in November 2023. This update may be beneficial for legal, business, and IT professionals considering the business of eDiscovery and, specifically, the economics of eDiscovery processing.
AI in the Courts: The Fine Line Between Innovation and Ethical Concerns
This overview highlights a recent article by Paul W. Grimm, Maura R. Grossman, and Cary Coglianese and delves into the multifaceted implications of AI in the legal sector. The article shares both the transformative potential and the ethical considerations that come with AI. As the legal industry increasingly adopts AI for tasks ranging from eDiscovery to aiding self-represented litigants, the need for vigilance and robust ethical guidelines has never been more apparent. This discussion is crucial for cybersecurity, information governance, and eDiscovery professionals, who must navigate the evolving landscape of legal technology while ensuring the protection of privacy, equity, and justice. By exploring the views of experts in the field, the article sheds light on the complex balance between leveraging AI’s benefits and addressing its potential to exacerbate biases and undermine ethical standards in legal practices.
ProSearch Expands Leadership Team with Addition of Respected Discovery Market Executive
ProSearch, a leading provider of comprehensive discovery and compliance solutions to corporate legal departments and law firms, announces the expansion of its leadership team with the addition of a new chief operating officer, Debora Jones. Jones oversees much of the day-to-day management of the business and is leading its continued growth and evolution.
AI in Legal: Rise of the Machines (CodexTen)
As the legal profession navigates through the digital age, the integration of Artificial Intelligence (AI) into its practices heralds a transformative era. This innovative journey is reshaping the landscape, promising to redefine the traditional methodologies with which legal professionals engage. At its core, AI offers a multitude of advantages, including enhanced efficiency in case management, refined document analysis, and streamlined legal research, facilitating a more effective approach to legal work.
Purpose Legal Welcomes Jeff Johnson as Chief Innovation Officer
Purpose Legal, a leading litigation services and technology company, is pleased to announce the appointment of Jeff Johnson as its new Chief Innovation Officer. With an illustrious career spanning over two decades, Jeff brings a wealth of expertise in data science, litigation technology, eDiscovery, document review, and litigation consulting services, underscoring the company’s dedication to service excellence and transformative delivery systems.
UnitedLex Innovators Discuss Evolution of LegalTech as Vantage Intelligence Repository (VIR) Wins Legalweek Award
In an recent Law.com article, UnitedLex Chief Product and Innovation Office, Aaron Crews and Vice President, Analytics & AI, Cory Osher discussed their thoughts on developments in legal technology, challenges in the industry and how UnitedLex is positioning itself to develop market-leading solutions. The company’s Vantage Intelligence Repository (VIR) won the litigation technology category in the prestigious Legalweek 2024 Leaders in Tech Law Awards.
AI deepfakes are poised to enter court proceedings at time of low trust in legal system (BlueStar)
Lawyers, judges and others in the legal profession are already using artificial intelligence and machine learning to streamline their workflows in and out of the courtroom. But what happens when that same AI is used for less than ethical means? Amid technological evolutions like OpenAI’s recent release of text-to-video generative AI software Sora, the potential for deepfakes in the courtroom has become not just plausible, but — according to experts — likely. “The chances of someone abusing this technology today is likely already happening,” said Jay Madheswaran, CEO and co-founder of AI legal case assistant Eve. Sarah Thompson, chief product officer at BlueStar, a litigation services and technology company, fears that people will use deepfakes in criminal proceedings to “create evidence to either provide alibis for activities or to try to prove the innocence or guilt of somebody.”
A Running List: Top 100+ eDiscovery Providers
The “Top 100+ Provider” compilation represents a meticulously curated aggregation of insights derived from authoritative reports and analyses within the eDiscovery ecosystem. This resource offers a refined selection of eDiscovery providers, aimed at assisting professionals in cybersecurity, information governance, and legal discovery in identifying and acquiring premier eDiscovery software and services. Predominantly informed by mentions within critical industry reports and surveys from August 2011 to the current day, this list has been thoughtfully updated to accommodate the dynamic landscape of industry mergers and acquisitions. While not exhaustive, this compilation serves as a comprehensive guide, spotlighting vendors that have achieved widespread recognition for their technological leadership and innovation in the realm of eDiscovery.
Stay Ahead in 2024: A Concise List of eDiscovery Events (Running Update)
The workplace and workspace environments have evolved significantly in recent years, leading to a decrease in traditional office meeting opportunities. This shift has necessitated the need for legal, business, and information technology professionals in cybersecurity, information governance, and legal discovery to seek alternative avenues for education, awareness, and demand-generation opportunities. This update provides a non-exhaustive list of eDiscovery-related events, conferences, and meetings that are scheduled to take place in 2024. This list serves as a valuable starting point for individuals and organizations looking to stay informed and engaged in the eDiscovery space.
ComplexDiscovery is a distinguished digital publication that delivers journalistic insights into cybersecurity, information governance, and eDiscovery developments and technologies. Learn more today at ComplexDiscovery.com.
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Previous Vendor Voice Updates
Additional Reading
- eDisclosure Systems Buyers Guide – Online Knowledge Base
- A Running List: Top 100+ eDiscovery Providers
Source: ComplexDiscovery OÜ
