Thu. Dec 7th, 2023

Content Assessment: Vendor Voices in eDiscovery: Arrivals, Departures, and Overestimations



A short percentage-based assessment of the qualitative benefit of the recent Vendor Voices in eDiscovery update on selected industry press announcement and articles as highlighted by ComplexDiscovery.

Editor’s Note: Welcome to “Vendor Voices in eDiscovery,” a regular and trusted waypoint within the rapidly changing landscape of eDiscovery. In this latest edition, recent events indicate the eDiscovery industry is entering a transformative period driven by emerging technologies, mounting data challenges, and increased consolidation. Major conferences like Relativity Fest and ILTACON 2023 are focused on pressing issues, including generative AI, ESG, and the future of eDiscovery. Providers are also making major acquisitions, with Reveal purchasing Logikcull and IPRO for $1 billion and Consilio expanding through acquiring Lawyers on Demand and SYKE. These moves aim to offer comprehensive end-to-end platforms as demand grows for robust services and software. Companies like HaystackID, Exterro, and Gulfstream Legal are earning key certifications, forming partnerships, and adding executive talent to meet escalating industry challenges. Ongoing consolidation, new integrations, and adoption of AI solutions signal the eDiscovery ecosystem is entering an era of innovation and transformation. 

September 20, 2023 Update

Vendor Voices in eDiscovery: Arrivals, Departures, and Overestimations

ComplexDiscovery Staff

Relativity Fest Returns Spotlighting Generative AI, ESG, and the Future of eDiscovery

Relativity Fest, the premier legal technology conference hosted by Relativity, returns to Chicago from September 26-28, 2023. This year’s event promises to deliver insightful discussions around pressing topics impacting the eDiscovery ecosystem.

Several cutting-edge themes have emerged that will take center stage at Relativity Fest 2023, providing insights into the future trajectory of the eDiscovery industry.

Read the update.

Using a Multi-LLM Platform for Investigations and Ediscovery: Smarter and Way More Cost-Effective

The legal industry is witnessing a revolution with the adoption of AI for its core functions. There are hundreds, if not thousands, of new software applications using generative AI. Most use OpenAI’s latest large language model (LLM), GPT-4, and are seemingly locked into one vendor and one model.

We chose a different approach for DiscoveryPartner, our GenAI ediscovery platform. It can access GenAI products from multiple vendors for different tasks. Why do this? Because it affords the flexibility to use the best, most cost-effective LLM for each task required. And it avoids keeping all our eggs in one AI basket.

Read the update.

Everlaw Named #1 Ediscovery Platform Globally in G2 Fall 2023 Grid Report

Everlaw, the cloud-native investigation and litigation platform, today announced that it has been named number one of 116 vendors in the G2 Fall 2023 Ediscovery Grid Report. With an overall rating of 4.7 out of 5, this marks Everlaw’s second #1 ranking in G2 this year, further validating its innovation, customer satisfaction, and leadership trajectory for ediscovery in the legal industry. 

Read the Update.

Berman Tabacco Files Securities Class Action Lawsuit Against CS Disco, Inc. (LAW)

Berman Tabacco filed a class action lawsuit in U.S. District Court for the Southern District of New York against CS Disco, Inc. (“CS Disco” or the “Company”) (NYSE: LAW) and certain of its current and former officers on behalf of persons and entities that purchased shares of CS Disco’s common stock between July 21, 2021, and August 11, 2022, inclusive (the “Class Period”), for violations of the Securities Exchange Act of 1934. The case is captioned Gambrill v. CS Disco, Inc., No. 1:23-cv-08270 (S.D.N.Y.).

Read the update.

FTI Consulting Expands RelativityOne Solutions to Germany and Ireland

This expansion continues the growth of FTI Technology’s Relativity managed e-discovery services and RelativityOne offerings throughout North America, South America, Europe and Asia, which provide clients with continuous efficiency and localised expertise across dozens of countries. With the addition of Germany and Ireland, two countries experiencing high demand for e-discovery software and services, FTI Technology has enhanced its ability to help clients manage data obstacles and cost containment for matters of all sizes, including those that span multiple jurisdictions.

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Exterro and Partners Announce 9th Annual E-Discovery Day

Exterro Inc., the preferred provider of Legal GRC software specifically designed for in-house legal, privacy, and IT teams at Global 2000 and AmLaw 200 organizations, in partnership with the Association for Certified E-Discovery Specialists (ACEDS), the Electronic Discovery Reference Model (EDRM), and eDiscovery Today are pleased to announce the ninth annual celebration of E-Discovery Day will take place on December 7, 2023.

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A New Era of Innovation and Consolidation? Veteran Legal Tech Executive Hal Brooks at SOLID East

 The legal technology and services sector is entering a transformational new era, according to industry veteran Hal Brooks. In an expert presentation at the recent SOLID East conference held in New York on September 12, 2023, the CEO of HaystackID offered his insights into the investment trends, market forces, and strategic imperatives currently shaping the competitive landscape.

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Reveal and CDFS Australia Announce Strategic Partnership

Reveal, the global provider of the leading AI-powered eDiscovery, review and investigations platform, and forensics data specialists, CBIT Digital Forensics Services (CDFS), today announced a partnership aimed at providing enhanced eDiscovery solutions and tools to legal and corporate clients across the globe. This collaboration allows CDFS to leverage the power of Reveal’s AI-powered platform to streamline the eDiscovery process and provide clients with unmatched expertise and technological capabilities.

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CloudNine Releases New Versions of LAW and Explore

Today, eDiscovery technology leader CloudNine announced two releases: CloudNine LAW 7.9, which includes enhancements to its flagship SaaS and on-premise processing, imaging, and production software, and CloudNine Explore 7.9, the latest version of its Early Case Assessment (ECA) solution for accelerating and reducing time spent on large data sets.

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Leadership Shakeup at Legal Tech Company DISCO as Founder Steps Down

On September 11, legal tech leader DISCO unexpectedly announced the departure of founder and long-time CEO Kiwi Camara. As a pioneering company using AI for eDiscovery and information governance, the abrupt leadership change likely signals a strategic shift that may impact product roadmaps and stock value, making it important news for investors and professionals in those fields. With no permanent successor named yet, seasoned board member and former finance executive Scott Hill has assumed the interim CEO role to steer DISCO through this transitional period.

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HaystackID Achieves Top Data Security Certification for Third Straight Year

HaystackID, a specialized eDiscovery services firm, has achieved SOC 2 Type 2 certification across all trust services criteria for the third consecutive year. This certification demonstrates the company’s strong commitment to data security and privacy, which is critical for cybersecurity, information governance, and eDiscovery professionals.

Read the update.

Key Takeaways and Highlights from ILTACON 2023

In a world where the legal landscape is constantly evolving, ILTACON 2023 emerged as a beacon of insight and inspiration for legal professionals navigating the complex realm of emerging technology. This four-day educational conference brought together experts from law firms, legal departments, and providers to share their experiences, strategies, and tools for addressing the challenges of the present and future. Let’s delve into the key takeaways from ILTACON 2023 that will empower legal professionals to embrace the ever-evolving world of legal technology.

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Leading eDiscovery Solution Expedites FOIA and Public Records Requests

Messaging Architects, an eMazzanti Technologies Company and information governance expert, explains technology to expedite FOIA and public records requests in a new article. The informative article first asserts that responding to such requests can prove time-consuming and expensive, particularly if the records contain sensitive information that must be redacted.

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Fortune 500 Company Leidos Chooses Casepoint as eDiscovery Partner

Casepoint — the industry leader in legal discovery technology for litigation, investigations, and compliance — announced today it has renewed its contract with Leidos to provide data collection, processing, and review services in support of the Centers for Medicare and Medicaid Services (CMS). 

Read the update.

Consilio Completes Acquisition of Lawyers On Demand and SYKE

Consilio, the global leader in legal technology solutions and enterprise legal services, announced today the closing of their previously announced acquisition of Lawyers On Demand (LOD), a pioneer in flexible legal talent, and SYKE, a premier legal technology consultancy headquartered in the UK. The acquisition extends Consilio’s Enterprise Legal Services (ELS) business in Europe, the Middle East, Africa, Asia, and Australia as well as expands its existing presence in the UK.

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An Investment Storm Surge? Avalon Broadens Managed Review Horizon with Tower Legal Solutions Acquisition

On August 28, 2023, Surge PE announced the addition of Tower Legal Solutions to its Avalon platform. This significant move aims to fill a critical service gap in Avalon’s offerings, particularly in managed review. The transaction was financed by Woodforest National Bank and NorthCoast Mezzanine, with advisory roles played by Kenyon Group, BakerHostetler, and Moss Adams. This development is noteworthy for professionals in the legal technology sector as it follows recent investment and consolidation patterns in the eDiscovery ecosystem, with service and software providers striving to provide a complete and comprehensive range of services.

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HaystackID’s New AI Officer Discusses Why Gen AI May Be Overestimated

[John Brewer] I think my biggest concern is [the] technology being represented as something that people can use with little or no expertise in e-discovery. I understand where that comes from. It’s very friendly [and] nice to be able to talk back and forth in human language with the machines, but it creates an almost artificial comfort level that [generative AI] knows what it’s doing. And it doesn’t.

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Double Double Toil and Trouble? Logikcull and IPRO Acquired by Reveal

In a landmark development that promises to redefine the eDiscovery landscape, Reveal, a global provider of AI-powered eDiscovery solutions, announced the acquisition of Logikcull and IPRO, two other leading companies in the field. The transactions, valued at over $1 billion, were announced on August 29, 2023, and funded by Reveal’s majority shareholder, K1 Investment Management. This move is particularly significant for professionals in cybersecurity, information governance, and eDiscovery, as it offers a unified, end-to-end platform capable of handling any legal case at any scale.

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Gulfstream Legal Group Hires Vice President of Legal Solutions

Gulfstream Legal Group, a respected litigation support company with specialties in eDiscovery and Records Retrieval/Court Reporting, today announces the hiring of Alan Robinson, an experienced eDiscovery professional, to fill the role of Vice President of Legal Solutions. In this role, Robinson will develop and support client relationships and work with clients and the Gulfstream team to ensure successful eDiscovery results.

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AI in eDiscovery: A Survey-based Analysis of Challenges and Solutions for Emerging Europe 

The thirty-first quarterly Business Confidence Survey from ComplexDiscovery illuminates the pressing challenges eDiscovery professionals face, such as budgetary constraints, increasing data volumes, and data security. These challenges are particularly relevant for emerging Europe, a region at the forefront of technological innovation. AI offers a promising pathway to address these issues effectively, and its applications extend beyond eDiscovery into cybersecurity and information governance. 

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A Future of Fusion? Considering Reciprocal Learning and Intelligence in eDiscovery

In the landscape of legal technology, the article “A Future of Fusion? Considering Reciprocal Learning and Intelligence in eDiscovery” provides a guiding light, illuminating the path forward for considering human-AI interaction. Drawing from the insightful paper titled “The Design of Reciprocal Learning Between Human and Artificial Intelligence” by Alexey Zagalsky, the article explores the cutting-edge concepts of Reciprocal Learning, Reciprocal Intelligence, and Fusion Architecture. These ideas are not merely theoretical constructs; they hold the promise of improving the way humans and AI interact, learn from each other, and evolve together.

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Brother of Nuix CFO had Swipe Card for Office Before Share Sales

The Australian Securities and Investments Commission opened an investigation into $17.6 million in alleged insider trading by Stephen and Ross Doyle in May 2021 but closed its inquiry in September 2022 with no findings of insider trading against either of the Doyles.

Read the update.

ComplexDiscovery is a premier online publication renowned for providing essential insights and intelligence in the realms of cybersecurity, information governance, and legal discovery to professionals navigating these fields. Learn more today at

Assisted by GAI and LLM Technologies

Previous Vendor Voice Updates

Additional Reading

Source: ComplexDiscovery


Generative Artificial Intelligence and Large Language Model Use

ComplexDiscovery OÜ recognizes the value of GAI and LLM tools in streamlining content creation processes and enhancing the overall quality of its research, writing, and editing efforts. To this end, ComplexDiscovery OÜ regularly employs GAI tools, including ChatGPT, Claude 2, Midjourney, and DALL-E3, to assist, augment, and accelerate the development and publication of both new and revised content in posts and pages published (initiated in late 2022).

ComplexDiscovery also provides a ChatGPT-powered AI article assistant for its users. This feature leverages LLM capabilities to generate relevant and valuable insights related to specific page and post content published on By offering this AI-driven service, ComplexDiscovery OÜ aims to create a more interactive and engaging experience for its users, while highlighting the importance of responsible and ethical use of GAI and LLM technologies.


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