Editor’s Note: This is the seventeenth quarterly eDiscovery Business Confidence Survey conducted by ComplexDiscovery. Since January 2016, more than 1,771 individual responses to the survey have been received from legal, business, and technology professionals across the eDiscovery ecosystem. The role makeup of responders in the sixteen previous surveys includes executive leaders, operational managers, and tactical execution professionals.
The Winter 2020 eDiscovery Business Confidence Survey
The eDiscovery Business Confidence Survey is a non-scientific quarterly survey designed to provide insight into the business confidence level of individuals working in the eDiscovery ecosystem. The core survey consists of nine multiple-choice questions focused on factors related to the creation, delivery, and consumption of eDiscovery products and services. Additionally, the survey includes three multiple-choice questions focused on the trajectory of key operational business metrics.
The anonymous survey is open to legal, business, and information technology professionals operating in the eDiscovery ecosystem and individuals are primarily invited to participate via direct email invitations. ComplexDiscovery anonymizes responses to this survey and does not share any individual or organizational contact data, demographics or answers.
As your opinion is essential in helping form a complete picture of the business confidence of those in the eDiscovery ecosystem, please do take the time to complete this short, anonymized survey. The results help all legal, business, and technology professionals in the eDiscovery ecosystem better understand the industry’s current state of business confidence.
All questions are multiple-choice, and the entire survey can be completed in about two minutes.
* Winter 2020 survey response period is between today and mid-January 2020.
Past Survey Results
- Fall 2019 Survey (29 September – 17 October 2019)
- Summer 2019 Survey (1 July 2019 – 17 July 2019)
- Spring 2019 Survey (1 April 2019 – 18 April 2019)
- Winter 2019 Survey (27 December 2018 – January 10, 2019)
- Fall 2018 Survey (14 October – 26 October 2018)
- Summer 2018 Survey (4 July – 24 July 2018)
- Spring 2018 Survey (7 April – 20 April 2018)
- Winter 2018 Survey (24 December 17 – 15 January 2018)
- Fall 2017 Survey (5 October – 17 October 2017)
- Summer 2017 Survey (6 July – 31 July 2017)
- Spring 2017 Survey (14 April – 1 May 2017)
- Winter 2017 Survey (20 January – 6 February 2017)
- Fall 2016 Survey (11 October – 1 December 2016)
- Summer 2016 Survey (1 August – 31 August 2016)
- Spring 2016 Survey (1 May – 31 May 2016)
- Winter 2016 Survey (15 February – 29 February 2016)
Generative Artificial Intelligence and Large Language Model Use
ComplexDiscovery OÜ recognizes the value of GAI and LLM tools in streamlining content creation processes and enhancing the overall quality of its research, writing, and editing efforts. To this end, ComplexDiscovery OÜ regularly employs GAI tools, including ChatGPT, Claude 2, Midjourney, and DALL-E3, to assist, augment, and accelerate the development and publication of both new and revised content in posts and pages published (initiated in late 2022).
ComplexDiscovery also provides a ChatGPT-powered AI article assistant for its users. This feature leverages LLM capabilities to generate relevant and valuable insights related to specific page and post content published on ComplexDiscovery.com. By offering this AI-driven service, ComplexDiscovery OÜ aims to create a more interactive and engaging experience for its users, while highlighting the importance of responsible and ethical use of GAI and LLM technologies.
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