An Uncomfortably Cold Forecast? The Winter 2020 eDiscovery Business Confidence Survey

This is the seventeenth quarterly eDiscovery business confidence survey conducted by ComplexDiscovery. Since January 2016, more than 1,771 individual responses to the survey have been received from legal, business, and technology professionals across the eDiscovery ecosystem. As your opinion is important in helping form a complete picture of the business confidence of those operating in the eDiscovery ecosystem, please do take the time to complete this short, anonymized survey as the results help all eDiscovery professionals better understand the industry’s current state of data and legal discovery business confidence.

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Editor’s Note: This is the seventeenth quarterly eDiscovery Business Confidence Survey conducted by ComplexDiscovery. Since January 2016, more than 1,771 individual responses to the survey have been received from legal, business, and technology professionals across the eDiscovery ecosystem. The role makeup of responders in the sixteen previous surveys includes executive leaders, operational managers, and tactical execution professionals.

The Winter 2020 eDiscovery Business Confidence Survey

The eDiscovery Business Confidence Survey is a non-scientific quarterly survey designed to provide insight into the business confidence level of individuals working in the eDiscovery ecosystem. The core survey consists of nine multiple-choice questions focused on factors related to the creation, delivery, and consumption of eDiscovery products and services. Additionally, the survey includes three multiple-choice questions focused on the trajectory of key operational business metrics.

The anonymous survey is open to legal, business, and information technology professionals operating in the eDiscovery ecosystem and individuals are primarily invited to participate via direct email invitations. ComplexDiscovery anonymizes responses to this survey and does not share any individual or organizational contact data, demographics or answers.

As your opinion is essential in helping form a complete picture of the business confidence of those in the eDiscovery ecosystem, please do take the time to complete this short, anonymized survey.  The results help all legal, business, and technology professionals in the eDiscovery ecosystem better understand the industry’s current state of business confidence.

All questions are multiple-choice, and the entire survey can be completed in about two minutes.



Access the survey directly from Google Forms

* Winter 2020 survey response period is between today and mid-January 2020.

Past Survey Results

Source: ComplexDiscovery

Business as Unusual? Eighteen Observations on eDiscovery Business Confidence in the Summer of 2020

The results of the recent Summer 2020 eDiscovery Business Confidence Survey present the unfortunate and continuing impact of COVID-19 on the business of eDiscovery. However, for these pandemic-driven results to be fully understood, they should be viewed through the contextual lens of the results of all nineteen surveys that have been administered to eDiscovery professionals since the inception of the eDiscovery Business Confidence Survey in early 2016.



Check Out the Observations Now!

ComplexDiscovery combines original industry research with curated expert articles to create an informational resource that helps legal, business, and information technology professionals better understand the business and practice of data discovery and legal discovery.

All contributions are invested to support the development and distribution of ComplexDiscovery content. Contributors can make as many article contributions as they like, but will not be asked to register and pay until their contribution reaches $5.

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