Content Assessment: Alternative Price Styles? Summer 2021 eDiscovery Pricing Survey Results

Information - 95%
Insight - 95%
Relevance - 100%
Objectivity - 100%
Authority - 95%

97%

Excellent

A short percentage-based assessment of the qualitative benefit of the semi-annual eDiscovery pricing survey summer 2021 results, as conducted and published by ComplexDiscovery.

Editor’s Note: Initiated in the winter of 2019 and conducted six times during the last three years with 518 individual responses, the semi-annual eDiscovery Pricing Survey provides a mechanism for legal, business, and information technology professionals in the eDiscovery ecosystem to share and understand current pricing trends on selected collection, processing, and review tasks.

The worldwide pandemic has influenced the eDiscovery ecosystem in areas such as the delivery of services, the pulse rate of investigations and litigation, and the frequency of mergers and acquisitions. The pandemic has also impacted the economics of eDiscovery pricing. This new survey may be useful for understanding that impact.

The eDiscovery Pricing Survey

The eDiscovery Pricing Survey is designed to provide insight into industry pricing through the lens of 12 pricing questions answered by legal, business, and information technology professionals operating in the eDiscovery ecosystem. The non-scientific and non-comprehensive survey questions are focused on general pricing for a specific selection of collection, processing, and review tasks. The survey is not designed to be all-inclusive but designed to provide a general overview of the pricing landscape for study, consideration, and use by individuals and organizations with both a direct and indirect interest in the economics of eDiscovery.

Summer 2021 Survey Results

The summer 2021 survey response period was initiated on May 24, 2021, and closed on June 4, 2021. This was the sixth eDiscovery pricing survey conducted by ComplexDiscovery, with this summer’s survey being generously highlighted and promoted by the Electronic Discovery Reference Model (EDRM).  The current survey had 105 respondents.

While individual respondent answers to the pricing survey are confidential, the anonymized aggregate results for the 12 pricing questions of the multiple-choice survey are published below without commentary. These results highlight eDiscovery pricing on selected collection, processing, and review tasks as seen by survey respondents in the summer of 2021.


eDiscovery Pricing Survey Questions 

n=105 Respondents ↑

Collection Pricing

1. What is the per hour cost for a collection by a forensic examiner?

  • Less than $250 per hour. 11.4% ↓
  • Between $250 and $350 per hour. 68.6% ↑
  • Greater than $350 per hour. 7.6% ↑
  • Do not know. 8.6% ↑
  • Alternative pricing model for per hour costs. 3.8% ∗
1 – Collection Pricing – Per Hour Cost for a Collection by a Forensic Examiner – Summer 2021

2. What is the per device cost for a collection by a forensic examiner?

  • Less than $250 per device. 11.4% ↓
  • Between $250 and $350 per device. 25.7% ↓
  • Greater than  $350 per device. 44.8% ↓
  • Do not know. 7.6% =
  • Alternative pricing model for per device costs. 7.6% ∗
2 – Collection Pricing – Per Device Cost for a Collection by a Forensic Examiner – Summer 2021

3. What is the per hour cost for analysis and expert witness support by a forensic examiner?

  • Less than $350 per hour. 14.3% ↓
  • Between $350 and $550 per hour. 61.0% ↑
  • Greater than $550 per hour. 6.7% ↓
  • Do not know. 15.2% ↑
  • Alternative pricing model for per hour costs. 2.9% ∗
3 – Collection Pricing – Per Hour Cost for Analysis and Expert Witness Support from a Forensic Examiner – Summer 2021

 Processing Pricing

4. What is the per GB cost to process electronically stored information based on volume at ingestion?

  • Less than $25 per GB. 21.9% ↓
  • Between $25 and $75 per GB. 39.0% ↓
  • Greater than $75 per GB. 9.5% ↑
  • Do not know. 7.6% ↑
  • Alternative pricing model for per GB costs. 21.9% ∗
4 – Processing Pricing – Per GB Cost to Process ESI Based on Volume at Ingestion – Summer 2021

5. What is the per GB cost to process electronically stored information based on volume at completion of processing?

  • Less than $100 per GB. 28.6% ↓
  • Between $100 and $150 per GB. 28.6% ↓
  • Greater than $150 per GB. 5.7% ↑
  • Do not know. 9.5% ↓
  • Alternative pricing model for per GB costs. 27.6% ∗
5 – Processing Pricing – Per GB Cost to Process ESI Based on Volume at Completion of Processing – Summer 2021

6. What is the per GB per month cost to host electronically stored information without analytics?

  • Less than $10 per GB per month. 27.6% ↓
  • Between $10 and $20 per GB per month. 48.6% ↓
  • Greater than $20 per GB per month. 5.7% ↓
  • Do not know. 5.7% ↑
  • Alternative pricing model for per GB costs. 12.4% ∗
6 – Processing Pricing – Per GB Cost Per Month to Host ESI without Analytics – Summer 2021

7. What is the per GB per month cost to host electronically stored information with analytics?

  • Less than $15 per GB per month. 26.7% ↓
  • Between $15 and $25 per GB per month. 33.3% ↓
  • Greater than $25 per GB per month. 8.6% ↓
  • Do not know. 9.5% ↑
  • Alternative pricing model for per GB costs. 21.9% ∗
7 – Processing Pricing – Per GB Cost Per Month to Host ESI with Analytics – Summer 2021

8. What is the user license fee per month for access to hosted data?

  • Less than $50 per user per month. 17.1% ↓
  • Between $50 and $100 per user per month. 54.3% ↓
  • Greater than $100 per user per month. 8.6% ↑
  • Do not know. 4.8% ↓
  • Alternative pricing model for user license costs. 15.2% ∗
8 – Processing Pricing – User License Fee Per Month for Access to Hosted Data – Summer 2021

9. What is the per hour cost of project management support for eDiscovery?

  • Less than $100 per hour. 4.8% ↑
  • Between $100 and $200 per hour. 56.2% ↓
  • Greater than $200 per hour. 26.7% ↑
  • Do not know. 2.9% ↑
  • Alternative pricing model for per hour costs. 9.5% ∗
9 – Processing Pricing – Per Hour Cost of Project Management Support for eDiscovery – Summer 2021

Review Pricing

10.  What is the per GB cost to conduct predictive coding as part of a technology-assisted review during the document review phase of eDiscovery?

  • Less than $75 per GB. 21.0% ↓
  • Between $75 and $150 per GB. 13.3% ↓
  • Greater than $150 per GB. 2.9% ↑
  • Do not know. 22.9% ↑
  • Alternative pricing model for per GB costs. 40.0% ∗
10 – Review Pricing – Per GB Cost to Conduct Predictive Coding in a Technology-Assisted Review – Summer 2021

11. What is the cost per hour for document review attorneys to review documents during the review phase of eDiscovery?

  • Less than $25 per hour. 2.9% ↑
  • Between $25 and $40 per hour. 40.0% ↓
  • Greater than $40 per hour. 39.0% ↓
  • Do not know. 13.3% ↑
  • Alternative pricing model for per hour costs. 4.8% ∗
11 – Review Pricing – Per Hour Cost for Document Review Attorneys to Review Documents – Summer 2021

12. What is the cost per document for document review attorneys to review documents during the review phase of eDiscovery?

  • Less than $0.50 per document. 2.9% ↓
  • Between $0.50 and $1.00 per document. 33.3% ↓
  • Greater than $1.00 per document. 19.0% ↓
  • Do not know. 35.2% ↑
  • Alternative pricing model for per document costs. 9.5% ∗
12 – Review Pricing – Per Document Cost for Document Review Attorneys to Review Documents – Summer 2021

Background Information

13. In which geographical region do you primarily conduct eDiscovery-related business?

  • North America – United States. 87.6% ↑
  • North America – Canada. 4.8% ↓
  • Asia/Asia Pacific. 2.9% ↓
  • Europe – United Kingdom. 1.9% ↓
  • Europe – Non-UK. 1.0% ↓
  • Middle East/Africa. 1.0% ↑
  • Central/South America. 1.0% ↑
13 – Survey Respondents by Geographic Region – Summer 2021

14. Which of the following segments best describes your business in eDiscovery?

  • Law Firm. 43.8% ↑
  • Software and/or Services Provider. 26.7% ↓
  • Consultancy. 13.3% ↓
  • Corporation. 12.4% ↑
  • Media/Research Organization/Educational Association. 2.9% ↓
  • Government Entity. 1.0% ↓
14 – Survey Respondents by Organizational Segment – Summer 2021

15. What area best describes your primary function in the conduct of your organization’s eDiscovery business?

  • Legal/Litigation Support. 73.3% ↑
  • Business/Business Support (All Other Business Functions). 21.0% ↓
  • IT/Product Development. 5.7% ↑
15 – Survey Respondents by Primary Function – Summer 2021

Trend Notes

  • ↑ Increase from last survey.
  • ↓ Decrease from last survey.
  • = No change from last survey.
  • ∗ New response option for summer 2021 survey.

Past eDiscovery Pricing Surveys

Additional Research

Source: ComplexDiscovery

 

Have a Request?

If you have information or offering requests that you would like to ask us about, please let us know, and we will make our response to you a priority.

ComplexDiscovery OÜ is a highly recognized digital publication focused on providing detailed insights into the fields of cybersecurity, information governance, and eDiscovery. Based in Estonia, a hub for digital innovation, ComplexDiscovery OÜ upholds rigorous standards in journalistic integrity, delivering nuanced analyses of global trends, technology advancements, and the eDiscovery sector. The publication expertly connects intricate legal technology issues with the broader narrative of international business and current events, offering its readership invaluable insights for informed decision-making.

For the latest in law, technology, and business, visit ComplexDiscovery.com.

 

Generative Artificial Intelligence and Large Language Model Use

ComplexDiscovery OÜ recognizes the value of GAI and LLM tools in streamlining content creation processes and enhancing the overall quality of its research, writing, and editing efforts. To this end, ComplexDiscovery OÜ regularly employs GAI tools, including ChatGPT, Claude, DALL-E2, Grammarly, Midjourney, and Perplexity, to assist, augment, and accelerate the development and publication of both new and revised content in posts and pages published (initiated in late 2022).

ComplexDiscovery also provides a ChatGPT-powered AI article assistant for its users. This feature leverages LLM capabilities to generate relevant and valuable insights related to specific page and post content published on ComplexDiscovery.com. By offering this AI-driven service, ComplexDiscovery OÜ aims to create a more interactive and engaging experience for its users, while highlighting the importance of responsible and ethical use of GAI and LLM technologies.