Alternative Price Styles? Summer 2021 eDiscovery Pricing Survey Results

Based on the complexity of data and legal discovery, it is a continual challenge to fully understand what is representative of industry-standard pricing for the delivery of eDiscovery products and services. With this challenge in mind, the semi-annual eDiscovery Pricing Survey is designed to provide insight into eDiscovery pricing through the lens of 12 specific pricing questions answered by legal, business, and information technology professionals operating in the eDiscovery ecosystem. The summer 2021 survey was open from May 24, 2021, until June 4, 2021, and had 105 respondents share their understanding of current pricing for selected eDiscovery services.

en flag
nl flag
et flag
fi flag
fr flag
de flag
he flag
ja flag
lv flag
pl flag
pt flag
ru flag
es flag

Content Assessment: Alternative Price Styles? Summer 2021 eDiscovery Pricing Survey Results

Information - 95%
Insight - 95%
Relevance - 100%
Objectivity - 100%
Authority - 95%

97%

Excellent

A short percentage-based assessment of the qualitative benefit of the semi-annual eDiscovery pricing survey summer 2021 results, as conducted and published by ComplexDiscovery.

Editor’s Note: Initiated in the winter of 2019 and conducted six times during the last three years with 518 individual responses, the semi-annual eDiscovery Pricing Survey provides a mechanism for legal, business, and information technology professionals in the eDiscovery ecosystem to share and understand current pricing trends on selected collection, processing, and review tasks.

The worldwide pandemic has influenced the eDiscovery ecosystem in areas such as the delivery of services, the pulse rate of investigations and litigation, and the frequency of mergers and acquisitions. The pandemic has also impacted the economics of eDiscovery pricing. This new survey may be useful for understanding that impact.

The eDiscovery Pricing Survey

The eDiscovery Pricing Survey is designed to provide insight into industry pricing through the lens of 12 pricing questions answered by legal, business, and information technology professionals operating in the eDiscovery ecosystem. The non-scientific and non-comprehensive survey questions are focused on general pricing for a specific selection of collection, processing, and review tasks. The survey is not designed to be all-inclusive but designed to provide a general overview of the pricing landscape for study, consideration, and use by individuals and organizations with both a direct and indirect interest in the economics of eDiscovery.

Summer 2021 Survey Results

The summer 2021 survey response period was initiated on May 24, 2021, and closed on June 4, 2021. This was the sixth eDiscovery pricing survey conducted by ComplexDiscovery, with this summer’s survey being generously highlighted and promoted by the Electronic Discovery Reference Model (EDRM).  The current survey had 105 respondents.

While individual respondent answers to the pricing survey are confidential, the anonymized aggregate results for the 12 pricing questions of the multiple-choice survey are published below without commentary. These results highlight eDiscovery pricing on selected collection, processing, and review tasks as seen by survey respondents in the summer of 2021.


eDiscovery Pricing Survey Questions 

n=105 Respondents ↑

Collection Pricing

1. What is the per hour cost for a collection by a forensic examiner?

  • Less than $250 per hour. 11.4% ↓
  • Between $250 and $350 per hour. 68.6% ↑
  • Greater than $350 per hour. 7.6% ↑
  • Do not know. 8.6% ↑
  • Alternative pricing model for per hour costs. 3.8% ∗
1 – Collection Pricing – Per Hour Cost for a Collection by a Forensic Examiner – Summer 2021

2. What is the per device cost for a collection by a forensic examiner?

  • Less than $250 per device. 11.4% ↓
  • Between $250 and $350 per device. 25.7% ↓
  • Greater than  $350 per device. 44.8% ↓
  • Do not know. 7.6% =
  • Alternative pricing model for per device costs. 7.6% ∗
2 – Collection Pricing – Per Device Cost for a Collection by a Forensic Examiner – Summer 2021

3. What is the per hour cost for analysis and expert witness support by a forensic examiner?

  • Less than $350 per hour. 14.3% ↓
  • Between $350 and $550 per hour. 61.0% ↑
  • Greater than $550 per hour. 6.7% ↓
  • Do not know. 15.2% ↑
  • Alternative pricing model for per hour costs. 2.9% ∗
3 – Collection Pricing – Per Hour Cost for Analysis and Expert Witness Support from a Forensic Examiner – Summer 2021

 Processing Pricing

4. What is the per GB cost to process electronically stored information based on volume at ingestion?

  • Less than $25 per GB. 21.9% ↓
  • Between $25 and $75 per GB. 39.0% ↓
  • Greater than $75 per GB. 9.5% ↑
  • Do not know. 7.6% ↑
  • Alternative pricing model for per GB costs. 21.9% ∗
4 – Processing Pricing – Per GB Cost to Process ESI Based on Volume at Ingestion – Summer 2021

5. What is the per GB cost to process electronically stored information based on volume at completion of processing?

  • Less than $100 per GB. 28.6% ↓
  • Between $100 and $150 per GB. 28.6% ↓
  • Greater than $150 per GB. 5.7% ↑
  • Do not know. 9.5% ↓
  • Alternative pricing model for per GB costs. 27.6% ∗
5 – Processing Pricing – Per GB Cost to Process ESI Based on Volume at Completion of Processing – Summer 2021

6. What is the per GB per month cost to host electronically stored information without analytics?

  • Less than $10 per GB per month. 27.6% ↓
  • Between $10 and $20 per GB per month. 48.6% ↓
  • Greater than $20 per GB per month. 5.7% ↓
  • Do not know. 5.7% ↑
  • Alternative pricing model for per GB costs. 12.4% ∗
6 – Processing Pricing – Per GB Cost Per Month to Host ESI without Analytics – Summer 2021

7. What is the per GB per month cost to host electronically stored information with analytics?

  • Less than $15 per GB per month. 26.7% ↓
  • Between $15 and $25 per GB per month. 33.3% ↓
  • Greater than $25 per GB per month. 8.6% ↓
  • Do not know. 9.5% ↑
  • Alternative pricing model for per GB costs. 21.9% ∗
7 – Processing Pricing – Per GB Cost Per Month to Host ESI with Analytics – Summer 2021

8. What is the user license fee per month for access to hosted data?

  • Less than $50 per user per month. 17.1% ↓
  • Between $50 and $100 per user per month. 54.3% ↓
  • Greater than $100 per user per month. 8.6% ↑
  • Do not know. 4.8% ↓
  • Alternative pricing model for user license costs. 15.2% ∗
8 – Processing Pricing – User License Fee Per Month for Access to Hosted Data – Summer 2021

9. What is the per hour cost of project management support for eDiscovery?

  • Less than $100 per hour. 4.8% ↑
  • Between $100 and $200 per hour. 56.2% ↓
  • Greater than $200 per hour. 26.7% ↑
  • Do not know. 2.9% ↑
  • Alternative pricing model for per hour costs. 9.5% ∗
9 – Processing Pricing – Per Hour Cost of Project Management Support for eDiscovery – Summer 2021

Review Pricing

10.  What is the per GB cost to conduct predictive coding as part of a technology-assisted review during the document review phase of eDiscovery?

  • Less than $75 per GB. 21.0% ↓
  • Between $75 and $150 per GB. 13.3% ↓
  • Greater than $150 per GB. 2.9% ↑
  • Do not know. 22.9% ↑
  • Alternative pricing model for per GB costs. 40.0% ∗
10 – Review Pricing – Per GB Cost to Conduct Predictive Coding in a Technology-Assisted Review – Summer 2021

11. What is the cost per hour for document review attorneys to review documents during the review phase of eDiscovery?

  • Less than $25 per hour. 2.9% ↑
  • Between $25 and $40 per hour. 40.0% ↓
  • Greater than $40 per hour. 39.0% ↓
  • Do not know. 13.3% ↑
  • Alternative pricing model for per hour costs. 4.8% ∗
11 – Review Pricing – Per Hour Cost for Document Review Attorneys to Review Documents – Summer 2021

12. What is the cost per document for document review attorneys to review documents during the review phase of eDiscovery?

  • Less than $0.50 per document. 2.9% ↓
  • Between $0.50 and $1.00 per document. 33.3% ↓
  • Greater than $1.00 per document. 19.0% ↓
  • Do not know. 35.2% ↑
  • Alternative pricing model for per document costs. 9.5% ∗
12 – Review Pricing – Per Document Cost for Document Review Attorneys to Review Documents – Summer 2021

Background Information

13. In which geographical region do you primarily conduct eDiscovery-related business?

  • North America – United States. 87.6% ↑
  • North America – Canada. 4.8% ↓
  • Asia/Asia Pacific. 2.9% ↓
  • Europe – United Kingdom. 1.9% ↓
  • Europe – Non-UK. 1.0% ↓
  • Middle East/Africa. 1.0% ↑
  • Central/South America. 1.0% ↑
13 – Survey Respondents by Geographic Region – Summer 2021

14. Which of the following segments best describes your business in eDiscovery?

  • Law Firm. 43.8% ↑
  • Software and/or Services Provider. 26.7% ↓
  • Consultancy. 13.3% ↓
  • Corporation. 12.4% ↑
  • Media/Research Organization/Educational Association. 2.9% ↓
  • Government Entity. 1.0% ↓
14 – Survey Respondents by Organizational Segment – Summer 2021

15. What area best describes your primary function in the conduct of your organization’s eDiscovery business?

  • Legal/Litigation Support. 73.3% ↑
  • Business/Business Support (All Other Business Functions). 21.0% ↓
  • IT/Product Development. 5.7% ↑
15 – Survey Respondents by Primary Function – Summer 2021

Trend Notes

  • ↑ Increase from last survey.
  • ↓ Decrease from last survey.
  • = No change from last survey.
  • ∗ New response option for summer 2021 survey.

Past eDiscovery Pricing Surveys

Additional Research

Source: ComplexDiscovery

Interested in Contributing?

ComplexDiscovery regularly reports on key cyber, data, and legal discovery business spheres of interest ranging from market size and mergers to business confidence and vendor developments.

We do not offer ads on the website but like to support our work with voluntary contributions from those who enjoy and benefit from the research, news, and articles shared. Your support is greatly appreciated and will be directly used to support our publishing efforts for our dynamic community of cyber, data, and legal discovery professionals.

Have a Request?

If you have information or offering requests that you would like to ask us about, please let us know and we will make our response to you a priority.

ComplexDiscovery is an online publication that highlights cyber, data and legal discovery insight and intelligence ranging from original research to aggregated news for use by business, information technology, and legal professionals. The highly targeted publication seeks to increase the collective understanding of readers regarding cyber, data and legal discovery information and issues and to provide an objective resource for considering trends, technologies, and services related to electronically stored information.

ComplexDiscovery OÜ is a technology marketing firm providing strategic planning and tactical execution expertise in support of cyber, data and legal discovery organizations. Registered as a private limited company in the European Union country of Estonia, one of the most digitally advanced countries in the world, ComplexDiscovery OÜ operates virtually worldwide to deliver marketing consulting and services.

[Legal Education Webcast] Breaches, Responses, and Challenges: Cybersecurity Essentials That Every Lawyer Should Know

Every large corporation and organization today face the significant threat of...

Classifying Ransomware? A Ransomware Classification Framework Based on File-Deletion and File-Encryption Attack Structures

This paper evaluates attack methodologies of a ransomware attack: the underlying...

Thwarting Architectural Imbalance? Considering Dynamic Distributed Secure Storage Against Ransomware

In this paper, the authors focus on ransomware, which is a...

Considering Ransomware Risk Management? A Cybersecurity Framework Profile from NIST

Ransomware is a type of malicious attack where attackers encrypt an...

Magnet Forensics Acquires DME Forensics

According to the announcement, under the terms of the agreement, Magnet...

Consilio to Acquire Legal Consulting and eDiscovery Business Units of Special Counsel from Adecco

According to Laurie Chamberlin, Head of Professional Recruitment and Solutions North...

Nuix Acquires Natural Language Processing Company

According to Nuix CEO Rod Vawdrey, “Topos will strengthen Nuix’s product...

UnitedLex Acquires BlackStone Discovery

According to John P. Kelly, CEO and founder of BlackStone Discovery,...

A New Era in eDiscovery? Framing Market Growth Through the Lens of Six Eras

There are many excellent resources for considering chronological and historiographical approaches...

An eDiscovery Market Size Mashup: 2020-2025 Worldwide Software and Services Overview

While the Compound Annual Growth Rate (CAGR) for worldwide eDiscovery software...

Resetting the Baseline? eDiscovery Market Size Adjustments for 2020

An unanticipated pandemeconomic-driven retraction in eDiscovery spending during 2020 has resulted...

Home or Away? New eDiscovery Collection Market Sizing and Pricing Considerations

One of the key home (onsite) or away (remote) decisions that...

Five Great Reads on Cyber, Data, and Legal Discovery for August 2021

From the interplay of digital forensics in eDiscovery to collecting online...

Five Great Reads on Cyber, Data, and Legal Discovery for July 2021

From considerations for cyber insurance and malware to eDiscovery business confidence...

Five Great Reads on eDiscovery for June 2021

From remediating cyberattacks to eDiscovery pricing, the June 2021 edition of...

Five Great Reads on eDiscovery for May 2021

From cyber discovery and data breaches to business of law and...

More Keepers? Predictive Coding Technologies and Protocols Survey – Fall 2021 Results

From the most prevalent predictive coding platforms to the least commonly...

Glowing Expectations? Eighteen Observations on eDiscovery Business Confidence in the Summer of 2021

In the summer of 2021, 63.3% of survey respondents felt that...

Issues Impacting eDiscovery Business Performance: A Summer 2021 Overview

In the summer of 2021, 24.4% of respondents viewed increasing types...

Looking Up? eDiscovery Operational Metrics in the Summer of 2021

In the summer of 2021, 80 eDiscovery Business Confidence Survey participants...