Tue. Feb 27th, 2024

Editor’s Note: This is the twelfth quarterly eDiscovery business confidence survey conducted by ComplexDiscovery during the last three years, with more than 1,100 individual responses having been received from legal, business, and technology professionals across the eDiscovery ecosystem.

This quarter’s survey* is unique in the fact that it asks three additional questions beyond the standard nine business confidence questions asked during the previous eleven surveys. These new questions are focused on understanding operational business trajectories around the areas of days sales outstanding (DSO), monthly recurring revenue (MRR), and revenue distribution across customer bases.

As your opinion is important in helping form a complete picture of the business confidence of those operating in and around the eDiscovery ecosystem, please do take the time to complete this short, anonymized survey, as the results help all legal, business, and technology professionals in the eDiscovery ecosystem better understand the current state of business confidence and how their business is positioned regarding key operational metrics.

All questions are multiple-choice and the entire survey can be completed in less than two minutes.

Access the survey directly via Google Forms

* Fall 2018 survey response period is between today and achievement of 66 responses or November 30, 2018 (whichever comes first).

Running Listing of Survey Results

Source: Original Research


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ComplexDiscovery OÜ recognizes the value of GAI and LLM tools in streamlining content creation processes and enhancing the overall quality of its research, writing, and editing efforts. To this end, ComplexDiscovery OÜ regularly employs GAI tools, including ChatGPT, Claude, Midjourney, and DALL-E, to assist, augment, and accelerate the development and publication of both new and revised content in posts and pages published (initiated in late 2022).

ComplexDiscovery also provides a ChatGPT-powered AI article assistant for its users. This feature leverages LLM capabilities to generate relevant and valuable insights related to specific page and post content published on ComplexDiscovery.com. By offering this AI-driven service, ComplexDiscovery OÜ aims to create a more interactive and engaging experience for its users, while highlighting the importance of responsible and ethical use of GAI and LLM technologies.


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