Mon. Mar 4th, 2024

Editor’s Note: ComplexDiscovery is an online publication that highlights data and legal discovery insight and intelligence ranging from original research to aggregated news for use by business, information technology, and legal professionals. The highly targeted publication seeks to increase the collective understanding of readers regarding data and legal discovery information and issues and to provide an objective resource for considering trends, technologies, and services related to electronically stored information. One key area of coverage by ComplexDiscovery is the business of eDiscovery. As part of its coverage of the business of eDiscovery, ComplexDiscovery regularly reports on key business spheres of interest including business confidence, pricing, predictive coding technologies, market size, and investment activities. Provided for your reference are selected report descriptions and links to core reports published in 2019 by ComplexDiscovery relating to key eDiscovery business spheres of interest.

2019 Reporting on the Business of eDiscovery: Ten Reports

Quarterly eDiscovery Business Confidence Survey: A nonscientific quarterly survey designed to provide insight into the business confidence level of individuals working in the e-discovery ecosystem. The survey consists of nine core multiple-choice questions focused on factors related to the general business of eDiscovery, including sentiment toward revenue, profits, and challenges. Additionally, the survey contains three optional questions focused on the business operational metrics of days sales outstanding (DSO), monthly recurring revenue (MRR) and revenue distribution across customer bases.

Semi-Annual eDiscovery Pricing Survey: A nonscientific and noncomprehensive survey designed to provide general insight into eDiscovery pricing as shared by individuals working in the e-discovery ecosystem.

Semi-Annual Predictive Coding Technologies and Protocols Survey: A nonscientific survey designed to help provide a general understanding of the use of predictive coding technologies, protocols, and workflows by data discovery and legal discovery professionals within the eDiscovery ecosystem.

Annual eDiscovery Market Size Mashup: An aggregation of published industry data points from research firms, industry commentators and e-discovery providers, modeled and presented to highlight eDiscovery software and service market size and growth projections.

Annual eDiscovery Mergers, Acquisitions, and Investments Overview: An aggregation of the publicly reported merger, acquisition, and investment events, tracked and published to present the events and pulse rates of these events in the eDiscovery ecosystem.

ComplexDiscovery is grateful to all the legal, business, security, and information technology professionals that contributed to and participated in our research efforts during 2019.

Additional Research

In addition to these reports, ComplexDiscovery also has an extensive listing of report extracts and explanations for time frames before 2019. These reports, extracts, and explanations can be found in the investments, market sizing, and surveys sections of the ComplexDiscovery blog.

Additional Reading

Source: ComplexDiscovery


Generative Artificial Intelligence and Large Language Model Use

ComplexDiscovery OÜ recognizes the value of GAI and LLM tools in streamlining content creation processes and enhancing the overall quality of its research, writing, and editing efforts. To this end, ComplexDiscovery OÜ regularly employs GAI tools, including ChatGPT, Claude, Midjourney, and DALL-E, to assist, augment, and accelerate the development and publication of both new and revised content in posts and pages published (initiated in late 2022).

ComplexDiscovery also provides a ChatGPT-powered AI article assistant for its users. This feature leverages LLM capabilities to generate relevant and valuable insights related to specific page and post content published on By offering this AI-driven service, ComplexDiscovery OÜ aims to create a more interactive and engaging experience for its users, while highlighting the importance of responsible and ethical use of GAI and LLM technologies.


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ComplexDiscovery OÜ is a highly recognized digital publication focused on providing detailed insights into the fields of cybersecurity, information governance, and eDiscovery. Based in Estonia, a hub for digital innovation, ComplexDiscovery OÜ upholds rigorous standards in journalistic integrity, delivering nuanced analyses of global trends, technology advancements, and the eDiscovery sector. The publication expertly connects intricate legal technology issues with the broader narrative of international business and current events, offering its readership invaluable insights for informed decision-making.

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