A Research Roll-Up: Ten Reports on the Business of eDiscovery in 2019

As part of its coverage of the business of eDiscovery, ComplexDiscovery regularly reports on key business spheres of interest including business confidence, pricing, predictive coding technologies, market size, and investment activities. Provided for your reference are selected report descriptions and links to core reports published in 2019 by ComplexDiscovery relating to key eDiscovery business spheres of interest.

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Editor’s Note: ComplexDiscovery is an online publication that highlights data and legal discovery insight and intelligence ranging from original research to aggregated news for use by business, information technology, and legal professionals. The highly targeted publication seeks to increase the collective understanding of readers regarding data and legal discovery information and issues and to provide an objective resource for considering trends, technologies, and services related to electronically stored information. One key area of coverage by ComplexDiscovery is the business of eDiscovery. As part of its coverage of the business of eDiscovery, ComplexDiscovery regularly reports on key business spheres of interest including business confidence, pricing, predictive coding technologies, market size, and investment activities. Provided for your reference are selected report descriptions and links to core reports published in 2019 by ComplexDiscovery relating to key eDiscovery business spheres of interest.

2019 Reporting on the Business of eDiscovery: Ten Reports

Quarterly eDiscovery Business Confidence Survey: A nonscientific quarterly survey designed to provide insight into the business confidence level of individuals working in the e-discovery ecosystem. The survey consists of nine core multiple-choice questions focused on factors related to the general business of eDiscovery, including sentiment toward revenue, profits, and challenges. Additionally, the survey contains three optional questions focused on the business operational metrics of days sales outstanding (DSO), monthly recurring revenue (MRR) and revenue distribution across customer bases.

Semi-Annual eDiscovery Pricing Survey: A nonscientific and noncomprehensive survey designed to provide general insight into eDiscovery pricing as shared by individuals working in the e-discovery ecosystem.

Semi-Annual Predictive Coding Technologies and Protocols Survey: A nonscientific survey designed to help provide a general understanding of the use of predictive coding technologies, protocols, and workflows by data discovery and legal discovery professionals within the eDiscovery ecosystem.

Annual eDiscovery Market Size Mashup: An aggregation of published industry data points from research firms, industry commentators and e-discovery providers, modeled and presented to highlight eDiscovery software and service market size and growth projections.

Annual eDiscovery Mergers, Acquisitions, and Investments Overview: An aggregation of the publicly reported merger, acquisition, and investment events, tracked and published to present the events and pulse rates of these events in the eDiscovery ecosystem.

ComplexDiscovery is grateful to all the legal, business, security, and information technology professionals that contributed to and participated in our research efforts during 2019.

Additional Research

In addition to these reports, ComplexDiscovery also has an extensive listing of report extracts and explanations for time frames before 2019. These reports, extracts, and explanations can be found in the investments, market sizing, and surveys sections of the ComplexDiscovery blog.

Additional Reading

Source: ComplexDiscovery

The Spring 2020 eDiscovery Business Confidence Survey

This is the eighteenth time the quarterly eDiscovery Business Confidence Survey has been conducted by ComplexDiscovery. It is also the first time the survey has been conducted in a time of worldwide crisis. The current global coronavirus disease 2019 (COVID-19) pandemic is altering life as we know it. It is also altering the business environment of everyone in the eDiscovery ecosystem.

As your schedule permits, I would like to kindly ask you to consider sharing your current confidence in the business of eDiscovery by taking the Spring 2020 eDiscovery Business Confidence Survey.

Access the Survey Directly from Google Forms

This spring survey will provide important insight into the business confidence of executive leaders, operational managers, and tactical execution professionals as we collectively seek to understand the impact of the current global COVID-19 pandemic on the business of eDiscovery.

The survey consists of only 12 multiple choice questions and can be completed in a matter of minutes.

Your opinion is important in helping form a complete picture of the business confidence of those operating in the realm of eDiscovery and your responses to this survey are fully anonymized, with no individual or organizational contact data, demographics, or answers being shared. And upon closing of the survey, I will send you a direct link to the published results.

Thank you for your consideration, be well, and be safe.


Rob Robinson/ComplexDiscovery

ComplexDiscovery combines original industry research with curated expert articles to create an informational resource that helps legal, business, and information technology professionals better understand the business and practice of data discovery and legal discovery.

All contributions are invested to support the development and distribution of ComplexDiscovery content. Contributors can make as many article contributions as they like, but will not be asked to register and pay until their contribution reaches $5.