Organizational Sacred Space? Culture, Marginalization, and Innovation

As highlighted by Alan Henry in his recent New York Times article, when people in the workplace have been treated unfairly and decide to speak up about it, they’re usually told to consider the intentions of the aggressor instead of the action, or to consider that maybe the issue isn’t as bad as they think, or not significant enough to warrant corrective action. Worse, they may be told that the event didn’t happen at all. Whether you think you’re being gaslit by a co-worker trying to get away with treating you poorly, or a boss who would rather not confront bad behavior, trust your experiences and your interpretations of those experiences.

en flag
nl flag
fr flag
de flag
pt flag
es flag

Editor’s Note: As an avid reader of organizational behavior and leadership studies, I am a great fan of writings on organizational effectiveness and semi-regularly write and highlight articles on areas around this topic. Today’s post shares extracts from three articles that address organizational behavior and leadership challenges through the lens of culture, marginalization, and innovation. These challenges are relevant to those in any work environment, including the eDiscovery ecosystem, as they can adversely impact the actions of people and productivity of organizations.

Supercharging Your Firm’s Culture: From Stress to Resilient

An extract from an article by Anne E. Collier, JD, published by the Legal Executive Institute

Have you ever noticed how some lawyers are unflappable while others broadcast stress? We’d all like to be or work with the former — not so much the latter. Now let us consider how lawyers’ behavior, and in particular, firm leaders’ behavior, affects culture.

A firm’s culture is the sum of how its lawyers and staff work together and how they treat each other when under stress. A firm’s culture is, therefore, the atmosphere that emerges as a consequence of behavior, especially the behavior of the firm’s leaders. This is because the behavior of leaders is the single most important factor in shaping a firm’s culture. Culture is determined by the degree to which leaders are resilient or reactive, and act in a manner that belies their fears and stress.

This is “self-actualization”, living to one’s highest potential because of an ability to operate well when faced with difficulties. “Operate well” means that the person remains objective and chooses not to succumb to fear, which would adversely affect colleagues. The person is optimistic, resilient, effective, and solutions-oriented when faced with difficulties. This behavior creates a great culture.

Read the complete article at Supercharging Your Firm’s Culture: From Stress to Resilient

How to Succeed When You’re Marginalized or Discriminated Against at Work

An extract from an article by Alan Henry published in The New York Times

Unfair treatment in the workplace often comes in the form of “microaggressions” — subtle actions that undermine a person and are often explained away by forgetfulness, ignorance, or anything but the malice that usually inspired them. (Like the colleague who conveniently decided he deserved credit for my work, for example.)

When people who have been treated this way decide to speak up about it, they’re usually told to consider the intentions of the aggressor instead of the action, or to consider that maybe the issue isn’t as bad as they think, or not significant enough to warrant corrective action. Worse, they may be told that the event didn’t happen at all.

Whether you think you’re being gaslit by a co-worker trying to get away with treating you poorly, or a boss who would rather not confront bad behavior, trust your experiences and your interpretations of those experiences.

When I asked Ruchika Tulshyan — author of “The Diversity Advantage” and founder of Candour, an inclusion strategy firm — what to do if a co-worker’s bad behavior falls in that gray space between “openly marginalizing you” and “quietly hoarding the best work,” she acknowledged that it’s a tricky situation to address. But providing proof — your own, or someone else’s — can remove doubt.

Read the complete article at How to Succeed When You’re Marginalized or Discriminated Against at Work

5 Things Leaders Do That Stifle Innovation

An extract from an article by Kerry Goyette

Derailers are the characteristics that impede innovation. We believe they result from unhealthy coping mechanisms that many of us develop in childhood and fail to shed as adults. They tend to fly under the radar because our fear of failure often spurs us to avoid confronting them. But if we don’t do the work to identify what our derailers are, they chip away at our effectiveness over time.

The most detrimental, and common, derailers we identified in our study are:

  • Unconscious neglect: a tendency toward carelessness and impulsivity, such as sending work before it’s ready or rushing to send responses that come across as uncaring.
  • Overprotectiveness: reserving your best work and being reluctant to share achievements for fear that your ideas will be stolen.
  • Overconfidence: leaning on your ego and willpower rather than asking for help, even when you need it.
  • Overexertion: pushing yourself beyond reasonable limits.
  • Devaluation: taking success for granted and under-appreciating relationships and resources out of an urge to pursue “the next new thing.”

On a small scale, these derailers are fairly unobtrusive. But when leaders exemplify or encourage this kind of behavior on a regular basis, it can have an avalanche effect. Our study reveals that derailing tendencies often result in failure on the individual level — no matter how many positive qualities someone possesses — which, if unaddressed, will eventually affect the performance of the team at large.

There are ways, however, you can mitigate derailers to foster innovation and entrepreneurial mindsets among your team members.

Read the complete article at 5 Things Leaders Do That Stifle Innovation

Additional Reading

Source: ComplexDiscovery

A Matter of Pricing? A Running Update of Semi-Annual eDiscovery Pricing Survey Responses

First administered in December of 2018 and conducted four times during the last two years with 334 individual responses, the semi-annual eDiscovery Pricing Survey highlights pricing on selected collection, processing, and review tasks. The aggregate results of all surveys as shared in the provided comparative charts may be helpful for understanding pricing and its impact on purchasing behavior on selected services over time.



Access the Results Now!

ComplexDiscovery combines original industry research with curated expert articles to create an informational resource that helps legal, business, and information technology professionals better understand the business and practice of data discovery and legal discovery.

All contributions are invested to support the development and distribution of ComplexDiscovery content. Contributors can make as many article contributions as they like, but will not be asked to register and pay until their contribution reaches $5.

A Cybersecurity Self Check? Medical Facilities Best Practice Test Criteria for Article 32 GDPR

According to the publishers, this paper is an aid to quickly...

Classifications, Concerns, and Concepts: Reference Architectures and the Industrial Internet of Things

The expected disruptive developments collectively referred to as the Internet of...

A Matter of Pricing? A Running Update of Semi-Annual eDiscovery Pricing Survey Responses

First administered in December of 2018 and conducted four times during...

Five Great Reads on eDiscovery for May 2020

From review market sizing revisions to pandemeconomic pricing, the May 2020...

A Running List: Top 100+ eDiscovery Providers

Based on a compilation of research from analyst firms and industry...

The eDisclosure Systems Buyers Guide – 2020 Edition (Andrew Haslam)

Authored by industry expert Andrew Haslam, the eDisclosure Buyers Guide continues...

The Race to the Starting Line? Recent Secure Remote Review Announcements

Not all secure remote review offerings are equal as the apparent...

Enabling Remote eDiscovery? A Snapshot of DaaS

Desktop as a Service (DaaS) providers are becoming important contributors to...

Revisions and Decisions? New Considerations for eDiscovery Secure Remote Reviews

One of the key revision and decision areas that business, legal,...

A Macro Look at Past and Projected eDiscovery Market Size from 2012 to 2024

From a macro look at past estimations of eDiscovery market size...

An eDiscovery Market Size Mashup: 2019-2024 Worldwide Software and Services Overview

While the Compound Annual Growth Rate (CAGR) for worldwide eDiscovery software...

An eDiscovery Market Size Mashup: 2018-2023 Worldwide Software and Services Overview

The annual eDiscovery Market Size Mashup estimates the combined worldwide eDiscovery...

A Matter of Pricing? A Running Update of Semi-Annual eDiscovery Pricing Survey Responses

First administered in December of 2018 and conducted four times during...

A Pandemeconomic Indicator? Summer 2020 eDiscovery Pricing Survey Results

Based on the complexity of data and legal discovery, it is...

COVID-19 Constrained? The Impact of Six Issues on the Business of eDiscovery

In the spring of 2020, 51.2% of respondents viewed budgetary constraints...

A Cause to Pause? eDiscovery Operational Metrics in the Spring of 2020

In the spring of 2020, 150 eDiscovery Business Confidence Survey participants...

eDiscovery Mergers, Acquisitions, and Investments in Q1 2020

From HaystackID and Everlaw to Cellebrite and Carbonite, ComplexDiscovery findings, data...

eDiscovery Technology Provider Everlaw Raises $62M

"Everlaw is changing the way legal teams uncover the truth buried...

OpenText Buys Secure Information Exchange and Unified Communications Leader XMedius

“We welcome XMedius’s customers, strong partner network and employees to OpenText,"...

TCDI Receives Private Equity Investment from Trivest Partners

“We are excited to partner with TCDI and Bill Johnson to...

Five Great Reads on eDiscovery for May 2020

From review market sizing revisions to pandemeconomic pricing, the May 2020...

Five Great Reads on eDiscovery for April 2020

From business confidence to the boom of Zoom, the April 2020...

Five Great Reads on Data Discovery and Legal Discovery for March 2020

From business continuity considerations to cybersecurity attacks, the March 2020 edition...

Five Great Reads on Data Discovery and Legal Discovery for February 2020

From cyber operations to pricing data points on eDiscovery, the February...