A Warming Optimism? Spring 2021 eDiscovery Business Confidence Survey

The eDiscovery Business Confidence Survey is a nonscientific quarterly survey designed to provide insight into the business confidence level of individuals working in the eDiscovery ecosystem. The survey consists of nine core multiple-choice questions focused on factors related to the creation, delivery, and consumption of eDiscovery products and services. Additionally, the survey contains three optional questions focused on the business operational metrics of days sales outstanding (DSO), monthly recurring revenue (MRR), and revenue distribution across customer bases. Since January 2016, 2,332 individual responses to twenty-one quarterly eDiscovery Business Confidence surveys have been received from legal, business, and technology professionals across the eDiscovery ecosystem. Please share your expert opinion in this spring’s survey.

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Editor’s Note: This is the twenty-second quarterly eDiscovery Business Confidence Survey conducted by ComplexDiscovery. It is also the fifth time the survey has been conducted during the current pandemic. The COVID-19 pandemic continues to alter life as we know it. It also continues to impact the business landscape for everyone in the eDiscovery ecosystem. Please take the time to share your current confidence in the business of eDiscovery by completing this short survey. Your place in the eDiscovery ecosystem is important. And so is your opinion.

The Spring 2021 eDiscovery Business Confidence Survey

Since January 2016, 2,332 individual responses to twenty quarterly eDiscovery Business Confidence surveys have been received from legal, business, and technology professionals across the eDiscovery ecosystem. These non-scientific quarterly surveys are designed to provide insight into the business confidence level of individuals working in the field of eDiscovery.

The core surveys consist of nine multiple-choice questions focused on factors related to the creation, delivery, and consumption of eDiscovery products and services. Additionally, the surveys include three multiple-choice questions focused on the trajectory of key operational business metrics.

This spring survey will provide important insight into the ongoing impact of the current global COVID-19 pandemic on the business of eDiscovery.

As your opinion will help form a complete picture of industry eDiscovery business confidence, please do take the time to complete this short, anonymized survey.

All questions are multiple-choice, and the entire survey can be completed in about two minutes.



Access the Survey Directly from Google Forms

* Spring 2021 survey response period is between today and mid-April 2021.

Past Survey Results

Source: ComplexDiscovery

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We offer three levels of membership to those interested in supporting our efforts. All memberships are available on a monthly or annual basis through Steady, our European-founded platform for independent publishers. Feel free to chose your membership level today to support our continued independent publishing of content ranging from carefully selected and highly curated public domain content to independent research and reports. From quarterly business confidence surveys to annual market sizing reports, support our efforts today with your contribution.

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ComplexDiscovery is an online publication that highlights data and legal discovery insight and intelligence ranging from original research to aggregated news for use by business, information technology, and legal professionals. The highly targeted publication seeks to increase the collective understanding of readers regarding data and legal discovery information and issues and to provide an objective resource for considering trends, technologies, and services related to electronically stored information.

ComplexDiscovery OÜ is a technology marketing firm providing strategic planning and tactical execution expertise in support of data and legal discovery organizations. Registered as a private limited company in the European Union country of Estonia, one of the most digitally advanced countries in the world, ComplexDiscovery OÜ operates virtually worldwide to deliver marketing consulting and services.

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