Ari Kaplan Advisors Releases Results of 5th Annual E-Discovery Unfiltered Survey of Legal Technology Vendors and Industry Trends
Trusted independent research focuses on impressions of leading providers, the rise of analytics, pricing preferences, document review trends, and international e-discovery.
Ari Kaplan Advisors, a leading legal industry advisory company, released its 5th annual E-Discovery Unfiltered: A Survey of Current Trends and Candid Perspectives report, which features insights from corporate law department leaders and law firm partners about 25 e-discovery vendors* and a variety of popular trends. The report highlights e-discovery pricing patterns and preferences, projected investments, the impact of the cloud and Office 365, data discovery beyond regulatory and litigation matters, predictive coding usage, and the influence of the GDPR and international e-discovery, among others topics.
Between January 9, 2019 and February 15, 2019, legal industry analyst, Ari Kaplan, personally interviewed 27 individuals responsible for e-discovery decision-making, including eight in-house lawyers, eleven in-house administrative e-discovery leaders, and eight law firm partners. 100% manage e-discovery software and service providers, develop and implement e-discovery processes. select e-discovery tools and vendors, and implement e-discovery tools. 96% influence their organization’s e-discovery budget. Of the 19 respondents from corporations, five are in financial services, including one bank, three are in life sciences, three are in insurance, three are in energy and utilities, two are in manufacturing, two are in technology, and one is in entertainment. 84% work for companies with revenues that exceed $10 billion and 100% work for companies with over 10,000 employees. All eight of the law firm partners work for AmLaw 200 organizations and all serve as primary e-discovery counsel.
The most frequently cited trends for 2019 were artificial intelligence, analytics, market consolidation, use of the cloud, and information governance, while the leading areas of investment for 2019 are automation, software to handle smaller matters, metrics, updated systems, and talent.
The report’s key findings include:
- 76% of corporate respondents would consider an e-discovery services subscription to lower their annual spend.
- 88% of corporate respondents prefer multiple pricing options.
- 56% of corporate respondents reported that companies are bringing more of their e-discovery process in-house.
- 76% of corporate respondents noted that the in-house team makes the decision to select an e-discovery provider.
- 71% of corporate respondents recently used managed review services.
- 94% of corporate respondents prefer a long-term partner over a transactional vendor.
- 71% of corporate respondents have integrated their e-discovery tools with Office 365.
- 75% of corporate respondents are engaging in data discovery beyond regulatory or litigation matters.
- 72% of corporate respondents need international e-discovery services.
- 88% of corporate respondents and 100% of law firm partners surveyed would consider storing their e-discovery data in the cloud.
- 88% of corporate respondents and 100% of law firm partners surveyed are using predictive coding.
- 53% of corporate respondents and 71% of law firm partners surveyed reported that the GDPR and the need to identify personal information has impacted their approach to data discovery.
In addition to public trends, Ari Kaplan Advisors prepares individual reports for subscribing vendors providing both detailed insights from their target customer base along with a comprehensive SWOT analysis to help guide their sales and marketing initiatives. “The world of e-discovery is fast-paced and innovative, necessitating outside-in feedback to ensure we are addressing the needs of the market accurately, which is why for several years, we have come to value the unbiased viewpoints that Ari Kaplan Advisors is able to bring to our attention,” said Andrew Nester, Chief Marketing Officer for Nuix, providers of e-discovery processing and review software. “While Ari’s research successfully blends quantitative and qualitative results, we are always impressed at the depth of feedback he receives and feel it is second to none.”
In 2019, the complete list of companies studied includes:
1. Advanced Discovery (Consilio)
2. Ankura Consulting
4. Catalyst (OpenText)
15. Lighthouse eDiscovery
17. Navigant Consulting (Ankura Consulting)
19. Ringtail (Nuix)
21. Pangea3 (Ernst & Young)
23. Relativity One
24. Stroz Friedberg (Aon)
“Over the past five years, the E-Discovery Unfiltered report has become a trusted source of genuine feedback for an array of providers of e-discovery products and services,” said Ari Kaplan. “In addition to helping vendors refine their strategies, it gives e-discovery practitioners a comprehensive benchmarking tool to gauge their spending, staffing, and technological maturity,” he added.
Contact Ari Kaplan Advisors for a series of infographics that summarize the report’s findings and additional guidance on its Unfiltered Sales Training programs.
*The list of vendors under review is not meant to be comprehensive and the inclusion of a company in the discussion is not designed to indicate any market position. A primary purpose of the report is to provide the companies who invest in its content with direct insight on their businesses and an overview of their competitive landscape.
About Ari Kaplan Advisors
Ari Kaplan Advisors is a leading legal industry advisory company that publishes benchmarking reports on legal technology trends, delivers networking, public speaking, and business development training for law firms and other providers of professional services, and offers personal coaching and access to its proprietary coaching software platform, http://www.Lawcountability.com. For the past five years, the consultancy has published “E-Discovery Unfiltered: A Survey of Current Trends and Candid Perspectives” to provide leading vendors with insights about their businesses from members of their target audience, as well as their views on a range of key trends. Company principal, Ari Kaplan, is an inaugural Fastcase 50 honoree, a fellow of the College of Law Practice Management, and a finalist for the International Legal Technology Association’s Thought Leader of the Year award. Learn more about Ari Kaplan Advisors at http://www.AriKaplanAdvisors.com and the E-Discovery Unfiltered report at http://www.e-discoveryunfiltered.com.
- 2018 E-Discovery Unfiltered: Vendor Management Trends and Impressions (Ari Kaplan)
- A Running List: Top 100+ eDiscovery Providers
Generative Artificial Intelligence and Large Language Model Use
ComplexDiscovery OÜ recognizes the value of GAI and LLM tools in streamlining content creation processes and enhancing the overall quality of its research, writing, and editing efforts. To this end, ComplexDiscovery OÜ regularly employs GAI tools, including ChatGPT and DALL-E2, to assist, augment, and accelerate the development and publication of both new and revised content in posts and pages published (initiated in late 2022).
ComplexDiscovery also provides a ChatGPT-powered AI article assistant for its users. This feature leverages LLM capabilities to generate relevant and valuable insights related to specific page and post content published on ComplexDiscovery.com. By offering this AI-driven service, ComplexDiscovery OÜ aims to create a more interactive and engaging experience for its users, while highlighting the importance of responsible and ethical use of GAI and LLM technologies.
Have a Request?
If you have information or offering requests that you would like to ask us about, please let us know and we will make our response to you a priority.
ComplexDiscovery is a premier online publication renowned for providing essential insights and intelligence in the realms of cybersecurity, information governance, and legal discovery to professionals navigating these fields. As a leading source of information, the publication expertly combines original research with aggregated news to cater to a highly specialized audience. Committed to enhancing readers’ understanding of relevant topics, ComplexDiscovery stands as an impartial and comprehensive resource for exploring trends, technologies, and services associated with electronically stored information.
The driving force behind this influential publication is ComplexDiscovery OÜ, a technology marketing firm that excels in strategic planning and tactical execution for organizations operating within these sectors. Registered as a private limited company in Estonia, a global leader in digital advancements, ComplexDiscovery OÜ dedicates its primary focus to supporting the publication. The company capitalizes on its virtual presence to provide marketing consulting and services to a diverse array of clients around the world, further solidifying its reputation as a leading voice in the eDiscovery ecosystem.