From Heat Maps to Technology-Assisted Review: Dealing with the Challenges of Slack in eDiscovery

Jun 23, 2021

Content Assessment: From Heat Maps to Technology-Assisted Review: Dealing with the Challenges of Slack in eDiscovery

Information - 95%

Insight - 95%

Relevance - 100%

Objectivity - 90%

Authority - 95%

95%

Excellent

A short percentage-based assessment of the qualitative benefit of the post highlighting a precision approach to second requests by HaystackID.

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Case Study Extract from Cyber and Legal Discovery Services Provider HaystackID

Precision eDiscovery for Complex Antitrust Agency Investigations

This Second Request-driven eDiscovery project demonstrated HaystackID’s integrated and organic eDiscovery expertise and capability as a specialized eDiscovery firm. Implementing innovations ranging from heat maps for presenting Slack communications patterns and density to custom Technology-Assisted Review protocols for reviewing non-standard data types, including private and public channel Slack message and files, HaystackID enabled the successful execution of the project that allowed the leading global finance platform company and its outside counsel to respond to the DOJ Second Request compliantly. This compliant response ultimately contributed to the successful acquisition by the global finance platform company and demonstrated HaystackID’s speed of execution, Slack expertise, and specialization in remote operations and Second Request investigations.

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About HaystackID™

HaystackID is a specialized eDiscovery services firm that helps corporations and law firms securely find, understand, and learn from data when facing complex, data-intensive investigations and litigation. HaystackID mobilizes industry-leading cyber discovery services, enterprise managed solutions, and legal discovery offerings to serve more than 500 of the world’s leading corporations and law firms in North America and Europe. Serving nearly half of the Fortune 100, HaystackID is an alternative cyber and legal services provider that combines expertise and technical excellence with a culture of white-glove customer service. The company was recently named a worldwide leader in eDiscovery services by IDC MarketScape and a representative vendor in the 2021 Gartner Market Guide for E-Discovery Solutions. For more information about its suite of services, including programs and solutions for unique legal enterprise needs, go to HaystackID.com.

Additional Reading

Source: ComplexDiscovery

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ComplexDiscovery is a premier online publication renowned for providing essential insights and intelligence in the realms of cybersecurity, information governance, and legal discovery to professionals navigating these fields. As a leading source of information, the publication expertly combines original research with aggregated news to cater to a highly specialized audience. Committed to enhancing readers’ understanding of relevant topics, ComplexDiscovery stands as an impartial and comprehensive resource for exploring trends, technologies, and services associated with electronically stored information.

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Featured Content

Editor's Note: From estimated market size to projected market growth, the eDiscovery Market Size Mashup for 2022-2027 provides information and insight into the worldwide eDiscovery software and services market through research and modeling based on publicly available and privately shared research, reports, and representations. Initiated in 2012 and published annually, ComplexDiscovery market size mashups may be helpful for cybersecurity, information governance, and legal discovery professionals as they consider market challenges and opportunities for eDiscovery software and services through the lens of market size and growth rates.

To submit recommendations for consideration in ComplexDiscovery research, contact us today.

Industry Research

2022 - 2027 Worldwide eDiscovery Software and Services Overview

Market Overview Taken from a combination of public market sizing estimations* as shared in leading electronic discovery publications, posts, data points, and discussions, the following eDiscovery Market Size Mashup** shares general market sizing estimates for the software and services area of the electronic discovery market for the years between 2022 and 2027. The mashup charts (Figures 1-8) represent one interpretation of aggregated and modeled publicly available information that focuses on eDiscovery market trends, size, growth, and segmentation. Figure 1 - eDiscovery Software and Services Market [pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/11/eDiscovery-Software-and-Services-Market-2022-2027.pdf" title="eDiscovery Software and Services Market (2022-2027)"]

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Figure 2 - eDiscovery Software Market [pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/11/eDiscovery-Software-Market-2022-2027.pdf" title="eDiscovery Software Market (2022-2027)"]

Figure 3 - eDiscovery Cloud Software Market [pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/11/eDiscovery-Cloud-Software-Market-2022-2027.pdf" title="eDiscovery Cloud Software Market (2022-2027)"]

Figure 4 - eDiscovery Services Market [pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/11/eDiscovery-Services-Market-2022-2027.pdf" title="eDiscovery Services Market (2022-2027)"]

Figure 5 - eDiscovery Market Overview by Geography [pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/11/eDiscovery-Market-Geographical-Overview-2022-2027.pdf" title="eDiscovery Market Geographical Overview (2022-2027)"]

Figure 6 - eDiscovery Market Overview by Government/Non-Government Markets [pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/11/eDiscovery-Government-and-Non-Government-Market-Overview-2022-2027.pdf" title="eDiscovery Government and Non-Government Market Overview (2022-2027)"]

Figure 7 - eDiscovery Market Overview by Task [pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/11/eDiscovery-Market-By-Task-2022-2027.pdf" title="eDiscovery Market By Task (2022-2027)"]

Figure 8 - [Lagniappe] eDiscovery Market Sizing: Past and Projected [pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/11/eDiscovery-Market-Sizing-Past-and-Projected-2022-Update.pdf" title="eDiscovery Market Sizing - Past and Projected - 2022 - Update"]

Segment Estimates Specific estimates based on the aggregation of forecasts are provided below for general eDiscovery market segments. eDiscovery Software and Services Market Size (Figures 1, 2, 3, and 4)

After experiencing a market retraction due to the worldwide pandemic, a resurgence and acceleration of spending occurred in 2022. This resurgence and acceleration resulted in estimated spending for worldwide eDiscovery software and services of approximately $14.05B for 2022.
The combined eDiscovery software and services market spending is estimated at approximately $14.05B in 2022 and is estimated to grow at a CAGR of approximately 9.69% to $22.31B in 2027.
eDiscovery software market spending is estimated at approximately $4.78B in 2022 (34% of the total market) and is estimated to grow at a CAGR of approximately 12.72% to $8.70B in 2027 (39% of the total market).
eDiscovery services market spending is estimated at approximately $9.27B in 2022 (66% of the total market) and estimated to grow at a CAGR of approximately 7.98% to $13.61B (61% of the total market) in 2027.

On and Off-Premise Software Market Size (Figures 2 and 3)

On-Premise software spending is estimated to be approximately 45% of worldwide eDiscovery software spending in 2022, with that number decreasing to approximately 27% by 2027. While the percentage of spending is decreasing over time, the actual dollar amount of spending is estimated to continue to grow slowly through 2027, with spending ranging from $2.15B in 2022 to $2.35B in 2027.
Off-Premise software spending is estimated at approximately 55% ($2.63B) of worldwide eDiscovery software spending in 2022, with that percentage increasing to approximately 73% by 2027 and representing dollar spending estimated at $6.35B in 2027.
Cloud software spending (off-premise) for Software as a Service (SaaS) is estimated at approximately $1.79B in 2022, growing to $4.19B in 2027.
Cloud software spending (off-premise) for Platform as a Service (PaaS) is estimated at approximately $0.37B in 2022, growing to $1.02B in 2027.
Cloud software spending (off-premise) for Infrastructure as a Service (IaaS) is estimated at approximately $0.47B in 2022, growing to $1.14B in 2027.

Geographical Market Size (Figure 5)

The U.S. is estimated to account for approximately 62% of worldwide eDiscovery software and services spending in 2022, with that percentage decreasing to approximately 57% by 2027. While the percentage of spending is decreasing over time, the actual dollar spend is estimated to increase based on overall worldwide software and services market growth, growing from $8.71B in 2022 to $12.72B in 2027.
The rest of the world (ROW) outside of the U.S. is estimated to constitute approximately 38% ($5.34B) of worldwide eDiscovery software and services spending in 2022, with that number increasing to approximately 43% by 2027 and representing a dollar spend estimated at $9.59B in 2027.

Government and Non-Government Market Size (Figure 6)

Governmental and Regulatory spending on eDiscovery (audits, investigations, and litigation) is estimated to constitute approximately 45% of worldwide eDiscovery software and services spending in 2022, with that number decreasing to approximately 41% by 2027. While the percentage of spending is decreasing over time, the actual dollar spend is estimated to increase based on overall software and services market growth, growing from $6.32B in 2022 to 9.15B in 2027.
Non-Governmental spending on eDiscovery is estimated to constitute approximately 55% ($7.73B) of worldwide eDiscovery software and services spending in 2022, with that number increasing to approximately 59% ($13.16B) by 2027.

Estimated Spending By Task (Figure 7)

Spending on review-related software and services is estimated to constitute approximately 66% of worldwide eDiscovery software and services spending in 2022, with that number decreasing to approximately 61% by 2027. While the percentage of spending is decreasing over time, the actual dollar spend is estimated to increase based on overall software and services market growth, growing from $9.27B in 2022 to $13.61B by 2027.
Spending on processing-related software and services is estimated to continue to constitute approximately 19% ($2.67B) of worldwide eDiscovery software and services spending in 2022, with that percentage growing slowly to an estimated at 20% through 2027, when it will constitute $4.46B of spending.
Spending on collection-related software and services is estimated to constitute approximately 15% ($2.11B) of worldwide eDiscovery software and services spending in 2022, with that number increasing to approximately 19% ($4.24B) by 2027.

[Lagniappe] eDiscovery Market Sizing: Past and Projected (Figure 8)

In 2012, the combined eDiscovery services and software market was estimated to be $4.73B.
eDiscovery services and software combined spending in the last full pre-COVID calendar year (2019) was estimated to be $11.23B.
The eDiscovery services and software market is expected to grow to approximately $22.31B in 2027, a growth of $17.58B between 2012 and 2027. If estimates are accurate, at the end of 2027, a total of approximately $192B will have been spent on eDiscovery software and services worldwide between the start of 2012 and the end of 2027.

*Market Size Sources Sources for eDiscovery market sizing estimations and recent adjustments have been aggregated since the initial eDiscovery Market Size Mashup published in 2012 and are included in a model that is used to develop annual eDiscovery market size mashups. These sources include but are not limited to publicly available content (including abstracts, excerpts, quotes, references, and data points) from the following sources.

ComplexDiscovery. 2022 eDiscovery Business Confidence Surveys. (Running Listing). November 2022.
Selected Industry eDiscovery Providers (Discussions), 2022. eDiscovery Market Trends and Trajectories. November 2022.
U.S. Bureau of Economic Analysis (Department of Commerce), 2022. Gross Domestic Product (Advance Estimate), Third Quarter 2022. October 27, 2022.
Research and Markets. eDiscovery Market Research Report by Deployment, Component, Verticals, Region, Global Forecast to 2027 - Cumulative Impact of COVID-19. 360iReseearch, October 2022.
Gartner. Market Guide for E-Discovery Solutions. Michael Hoeck, October 2022.
IDC. IDC MarketScape: Worldwide Review Software 2022 Vendor Assessment. Ryan O’Leary, October 2022.
Allied Market Research. Global eDiscovery Market: Opportunities and Forecast 2021 - 2031. G Akansha, G Ankit, K Vineet. September 2022.
IDC. IDC MarketScape: Worldwide eDiscovery Early Case Assessment Software 2022 Vendor Assessment. Ryan O’Leary, September 2022.
360 Market Updates. Global eDiscovery Industry Research Report - Competitive Landscape, Market Size, Regional Status, and Prospect. September 2022.
Houlihan Lokey. Legal Technology and Services Q3 Update. August 2022
Research and Markets. 2022. eDiscovery Market - Forecasts from 2021 to 2026. Knowledge Sourcing Intelligence LLP, December 2021.
ComplexDiscovery. Annual eDiscovery Market Size Mashups – 2012 – 2022. November 21, 2021.
Reports and Data. 2021. eDiscovery Market Size Expected to Reach USD 31.89 Billion at CAGR of 12.3%, By 2028. November 7, 2021.
ComplexDiscovery. 2021 eDiscovery Business Confidence Surveys. (Running Listing). November 2021.
Research and Markets. 2021. eDiscovery Market Research Report by Deployment, Component, Verticals, and Region - Global Forecast to 2026 - Cumulative Impact of COVID-19. October 2021.
U.S. Bureau of Economic Analysis (Department of Commerce), 2021. Gross Domestic Product (Advance Estimate), Corporate Profits, And GDP By Industry, Third Quarter 2021. October 28, 2021.
Nasdaq. 2021. LegalTechnology: Why the Legal Tech Boom is Just Getting Started. Casey Flaherty and Jae Um. October 11, 2021.
Research and Markets. 2021. eDiscovery Market Trends, Share, Size, Growth, Opportunity and Forecast 2021 - 2026. September 2021.
BMC. 2021. The State of SaaS in 2022: Growth Trends and Statistics. Laura Shriff and Chrissy Kidd. September 17, 2021.
EY. 2021. Top Five eDiscovery Trends in 2021. Harshavardhan Godugula. August 31, 2021.
Nuix. 2021. FY21 Financial Results Investor Presentation. August 31, 2021.
Securities and Exchange Commission. 2021. Form S-1 Statement for CS Disco, Inc. June 25, 2021.
ComplexDiscovery. 2021. Summer 2021 eDiscovery Pricing Survey Results. June 6, 2021.
eDiscovery Journal. 2021. A Different Perspective on eDiscovery Market Size. Greg Buckles. April 6, 2021.
Facts and Factors. 2021. Global Market Size and Share will Reach USD $24.12 Billion by 2026. February 10, 2021.
Market and Markets. 2021. eDiscovery Market worth $12.9B by 2025. January 2021.
Third-Party Market Studies (Independent Briefing). 2021. Industry Overview for eDiscovery Technology. May 2021.
Third-Party Market Studies (Independent Briefing). 2021. eDiscovery Sector Update. April 2021.
Securities and Exchange Commission. 2021. Form 10-K Statement for KLDiscovery, Inc. March 18, 2021.
ComplexDiscovery. Annual eDiscovery Market Size Mashups – 2012 – 2021. November 11, 2020.
American Medical Association. 2020. The Year Ahead—Exclusive Interview With Anthony Fauci, MD, NIAID Director. November 7, 2020.
U.S. Bureau of Economic Analysis (Department of Commerce), 2020. Gross Domestic Product (Advance Estimate), Corporate Profits, And GDP By Industry, Third Quarter 2020. October 29, 2020.
ComplexDiscovery. "Resetting the Baseline? eDiscovery Market Size Adjustments for 2020." October 26, 2020.
U.S. Bureau of Economic Analysis (Department of Commerce), 2020. Gross Domestic Product (Third Estimate), Corporate Profits (Revised), And GDP By Industry, Second Quarter 2020. September 30, 2020.
Selected Industry eDiscovery Analysts (Discussion), 2020. eDiscovery Market Forecasting. October 19, 2020.
ComplexDiscovery. “2020 eDiscovery Business Confidence Surveys. (Running Listing).” October 2020.
Industry eDiscovery Providers (Discussion), 2020. eDiscovery Market Forecasting. September 29, 2020.
IDC. “Worldwide eDiscovery Services Forecast, 2020-2024.” Ryan O’Leary. September 2020.
Selected Industry Investors (Discussion), 2020. eDiscovery Market Forecasting. September 15, 2020.
KL Discovery. "KL Discovery Inc. Announces Second Quarter Financial Results." KL Discovery. August 12, 2020.
IDC. “Worldwide eDiscovery Software Forecast, 2020-2024.” Ryan O’Leary. June 2020.
ComplexDiscovery. “Home or Away? New eDiscovery Market Sizing and Pricing Considerations.” June 15, 2020.
Mordor Intelligence. 2020. Global Digital Forensics Market, 2020–2025. May 2020.
ComplexDiscovery. “Summer 2020 eDiscovery Pricing Survey Results.” May 2020.
ComplexDiscovery. “Revisions and Decisions? New Considerations for eDiscovery Secure Remote Reviews.” May 4, 2020.
Selected Industry eDiscovery Providers (Discussion), 2020. eDiscovery Market Forecasting. May 1, 2020.
ComplexDiscovery. “2019 eDiscovery Business Confidence Surveys. (Running Listing).” November 2019.
Relativity Fest Panel. “State of the eDiscovery Union.” Panelist Ryan O’Leary (IDC). October 22, 2019.
IDC. “IDC Marketscape: Worldwide eDiscovery SaaS Review Software Assessment.” Ryan O’Leary. August 12, 2019.
Gartner, Inc. “Market Guide for E-Discovery Solutions.” Julian Tirsu, Michael Hoeck. June 27, 2019.
ComplexDiscovery. “Summer 2019 eDiscovery Pricing Survey Results.” June 2019.
KL Discovery. “Investor Presentation.” Pivotal, KL Discovery. May 2019.
Gartner, Inc. “Defining Your E-Discovery Process Will Lower Costs and Reduce Risks.” Julian Tirsu. March 29, 2019.
Georgetown Law Center for the Study of the Legal Profession and the Thomson Reuters Legal Executive Institute. “2019 Report on the State of the Legal Market.” January 2019.
ComplexDiscovery. “Winter 2019 eDiscovery Pricing Survey Results.” December 2018.
ComplexDiscovery. “2018 eDiscovery Business Confidence Surveys. (Running Listing).” November 2018.
FRONTEO. “Form 20-F (073118).” UBIC Annual Report for Foreign Investors. July 2018.
IDC. “Worldwide eDiscovery Software Forecast, 2018-2022.” Ryan O’Leary, Sean Pike. June 2018.
Markets and Markets. “eDiscovery Market by Component, Deployment Type, Organizational Size, Vertical, and Region – Global Forecast to 2023.” June 2018.
Georgetown Law Center for the Study of the Legal Profession and the Thomson Reuters Legal Executive Institute. “2018 Report on the State of the Legal Market.” January 2018.
Greentarget. “2018 Legal Industry Outlook.” January 2018.
Catalyst Investors. “Legal Tech Market Overview.” Kirk Mahoney. November 29, 2017.
Gartner, Inc. “Market Guide for E-Discovery Solutions.” Julian Tirsu, Garth Landers, Shane Harris. October 24, 2017.
P&S Market Research. “eDiscovery Market for Software and Services.” October 18, 2017.
ComplexDiscovery. eDiscovery Business Confidence Surveys – Running Listing. ComplexDiscovery. October 18, 2017.
Forbes. “Global Legal Tech Is Transforming Service Delivery.” Mark A. Cohen. August 29, 2017.
Aberdeen. “Key Strategies To Improve The Performance Of E-Discovery Teams.” Michael Caton. August 2017
IDC. “Worldwide eDiscovery Services Market Shares, 2016: Global Leaders Emerge Through Industry Consolidation.” Angela Gelnaw. June 2017.
ACG Partner. “Legal Tech: Seeded and Ready to Launch.”, Trevor Martin, Ben Howe, Jon Guido, Fred Joseph. April 2017.
IDC. “Marketscape: Worldwide eDiscovery Services 2017 Vendor Assessment.” Angela Gelnaw. March 2017.
ComplexDiscovery. Annual eDiscovery Market Size Mashups – 2012 – 2017, ComplexDiscovery, March 4, 2017.
Zion Market Research. “eDiscovery Market for Government, Regulatory Agencies, Enterprises, and Law Firms.” November 23, 2016.
Markets and Markets. “E-Discovery Market by Solution, Service, Deployment Type, and Vertical – Global Forecast to 2021.” November 2016.
Future Market Insights (FMI). “eDiscovery Market Analysis – Global Industry Analysis and Opportunity Assessment.” July 5, 2016.
IDC. “Worldwide eDiscovery Software Market Forecast, 2016-2020: Back to Basics.” Angela Gelnaw. June 30, 2016.
Gartner, Inc. “Market Guide for E-Discovery Solutions.” Jie Zhang. June 30, 2016.
U.S. Department of Commerce, International Trade Administration. “2016 Top Markets Report – Cloud Computing.” April 14, 2016.
IDC. “Worldwide eDiscovery Services Forecast 2014-2019.” Sean Pike, Angela Gelnaw. December 2015.
Gartner, Inc. “Critical Capabilities for E-Discovery Software.” Jie Zhang, Garth Landers. October 6, 2015.
Transparency Market Research. “eDiscovery Market – Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2014-2022.” July 6, 2015
Markets and Markets. “E-Discovery Market By Solution, Deployment, Industry, & Region – Global Forecast to 2020.” July 2015.
Global Industry Analysts, Inc. “eDiscovery (Software and Services) Global Strategic Business Report.” May 28, 2015.
Gartner, Inc. “Magic Quadrant for E-Discovery Software.” Jie Zhang, Garth Landers. May 18, 2015.
The Radicati Group. “eDiscovery Market, 2014-2018.” Sara Radicati. December 3, 2014.
Transparency Market Research. “eDiscovery Market – Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2014-2020).” June 2014.
Gartner, Inc. “Magic Quadrant for E-Discovery Software.” Jie Zhang, Debra Logan, Garth Landers. June 19, 2014.
IDC. “Worldwide eDiscovery Software 2014-2018 Forecast.” Sean Pike. May 2014.
The Radicati Group. “eDiscovery Market, 2013-2017.” Sara Radicati. August 2013.
Gartner, Inc. “Magic Quadrant for E-Discovery Software.” Debra Logan, Alan Dayley, Sheila Childs. June 10, 2013.
The Radicati Group. “eDiscovery Market, 2012-2016.” Sara Radicati, Todd Yamasaki. October 2012.
Transparency Market Research. “World e-Discovery Software & Service Market Study.” August 2012.
Rand Institute For Civil Justice. “Where the Money Goes: Understanding Litigant Expenditures for Producing Electronic Discovery.” Nicolas Pace and Laura Zakaras. April 2012.
IDC. “MarketScape: Worldwide Standalone Early Case Assessment Applications Vendor Analysis.” Vivian Tero. September 19, 2011.
Industry Observer Estimations (Multiple Observers)

Additional Reading

**What is a Mashup? A mashup is a combination or mixing of content from different sources to create a new way of looking at data. The main characteristic of a mashup includes combinations, visualizations, and aggregation. Mashups can help make existing data more useful, moreover for personal and professional use. (Wikipedia) Source: ComplexDiscovery

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Industry Research

2022 - 2027 Worldwide eDiscovery Software and Services Overview

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After experiencing a market retraction due to the worldwide pandemic, a resurgence and acceleration of spending occurred in 2022. This resurgence and acceleration resulted in estimated spending for worldwide eDiscovery software and services of approximately $14.05B for 2022.
The combined eDiscovery software and services market spending is estimated at approximately $14.05B in 2022 and is estimated to grow at a CAGR of approximately 9.69% to $22.31B in 2027.
eDiscovery software market spending is estimated at approximately $4.78B in 2022 (34% of the total market) and is estimated to grow at a CAGR of approximately 12.72% to $8.70B in 2027 (39% of the total market).
eDiscovery services market spending is estimated at approximately $9.27B in 2022 (66% of the total market) and estimated to grow at a CAGR of approximately 7.98% to $13.61B (61% of the total market) in 2027.

On and Off-Premise Software Market Size (Figures 2 and 3)

On-Premise software spending is estimated to be approximately 45% of worldwide eDiscovery software spending in 2022, with that number decreasing to approximately 27% by 2027. While the percentage of spending is decreasing over time, the actual dollar amount of spending is estimated to continue to grow slowly through 2027, with spending ranging from $2.15B in 2022 to $2.35B in 2027.
Off-Premise software spending is estimated at approximately 55% ($2.63B) of worldwide eDiscovery software spending in 2022, with that percentage increasing to approximately 73% by 2027 and representing dollar spending estimated at $6.35B in 2027.
Cloud software spending (off-premise) for Software as a Service (SaaS) is estimated at approximately $1.79B in 2022, growing to $4.19B in 2027.
Cloud software spending (off-premise) for Platform as a Service (PaaS) is estimated at approximately $0.37B in 2022, growing to $1.02B in 2027.
Cloud software spending (off-premise) for Infrastructure as a Service (IaaS) is estimated at approximately $0.47B in 2022, growing to $1.14B in 2027.

Geographical Market Size (Figure 5)

The U.S. is estimated to account for approximately 62% of worldwide eDiscovery software and services spending in 2022, with that percentage decreasing to approximately 57% by 2027. While the percentage of spending is decreasing over time, the actual dollar spend is estimated to increase based on overall worldwide software and services market growth, growing from $8.71B in 2022 to $12.72B in 2027.
The rest of the world (ROW) outside of the U.S. is estimated to constitute approximately 38% ($5.34B) of worldwide eDiscovery software and services spending in 2022, with that number increasing to approximately 43% by 2027 and representing a dollar spend estimated at $9.59B in 2027.

Government and Non-Government Market Size (Figure 6)

Governmental and Regulatory spending on eDiscovery (audits, investigations, and litigation) is estimated to constitute approximately 45% of worldwide eDiscovery software and services spending in 2022, with that number decreasing to approximately 41% by 2027. While the percentage of spending is decreasing over time, the actual dollar spend is estimated to increase based on overall software and services market growth, growing from $6.32B in 2022 to 9.15B in 2027.
Non-Governmental spending on eDiscovery is estimated to constitute approximately 55% ($7.73B) of worldwide eDiscovery software and services spending in 2022, with that number increasing to approximately 59% ($13.16B) by 2027.

Estimated Spending By Task (Figure 7)

Spending on review-related software and services is estimated to constitute approximately 66% of worldwide eDiscovery software and services spending in 2022, with that number decreasing to approximately 61% by 2027. While the percentage of spending is decreasing over time, the actual dollar spend is estimated to increase based on overall software and services market growth, growing from $9.27B in 2022 to $13.61B by 2027.
Spending on processing-related software and services is estimated to continue to constitute approximately 19% ($2.67B) of worldwide eDiscovery software and services spending in 2022, with that percentage growing slowly to an estimated at 20% through 2027, when it will constitute $4.46B of spending.
Spending on collection-related software and services is estimated to constitute approximately 15% ($2.11B) of worldwide eDiscovery software and services spending in 2022, with that number increasing to approximately 19% ($4.24B) by 2027.

[Lagniappe] eDiscovery Market Sizing: Past and Projected (Figure 8)

In 2012, the combined eDiscovery services and software market was estimated to be $4.73B.
eDiscovery services and software combined spending in the last full pre-COVID calendar year (2019) was estimated to be $11.23B.
The eDiscovery services and software market is expected to grow to approximately $22.31B in 2027, a growth of $17.58B between 2012 and 2027. If estimates are accurate, at the end of 2027, a total of approximately $192B will have been spent on eDiscovery software and services worldwide between the start of 2012 and the end of 2027.

ComplexDiscovery. 2022 eDiscovery Business Confidence Surveys. (Running Listing). November 2022.
Selected Industry eDiscovery Providers (Discussions), 2022. eDiscovery Market Trends and Trajectories. November 2022.
U.S. Bureau of Economic Analysis (Department of Commerce), 2022. Gross Domestic Product (Advance Estimate), Third Quarter 2022. October 27, 2022.
Research and Markets. eDiscovery Market Research Report by Deployment, Component, Verticals, Region, Global Forecast to 2027 - Cumulative Impact of COVID-19. 360iReseearch, October 2022.
Gartner. Market Guide for E-Discovery Solutions. Michael Hoeck, October 2022.
IDC. IDC MarketScape: Worldwide Review Software 2022 Vendor Assessment. Ryan O’Leary, October 2022.
Allied Market Research. Global eDiscovery Market: Opportunities and Forecast 2021 - 2031. G Akansha, G Ankit, K Vineet. September 2022.
IDC. IDC MarketScape: Worldwide eDiscovery Early Case Assessment Software 2022 Vendor Assessment. Ryan O’Leary, September 2022.
360 Market Updates. Global eDiscovery Industry Research Report - Competitive Landscape, Market Size, Regional Status, and Prospect. September 2022.
Houlihan Lokey. Legal Technology and Services Q3 Update. August 2022
Research and Markets. 2022. eDiscovery Market - Forecasts from 2021 to 2026. Knowledge Sourcing Intelligence LLP, December 2021.
ComplexDiscovery. Annual eDiscovery Market Size Mashups – 2012 – 2022. November 21, 2021.
Reports and Data. 2021. eDiscovery Market Size Expected to Reach USD 31.89 Billion at CAGR of 12.3%, By 2028. November 7, 2021.
ComplexDiscovery. 2021 eDiscovery Business Confidence Surveys. (Running Listing). November 2021.
Research and Markets. 2021. eDiscovery Market Research Report by Deployment, Component, Verticals, and Region - Global Forecast to 2026 - Cumulative Impact of COVID-19. October 2021.
U.S. Bureau of Economic Analysis (Department of Commerce), 2021. Gross Domestic Product (Advance Estimate), Corporate Profits, And GDP By Industry, Third Quarter 2021. October 28, 2021.
Nasdaq. 2021. LegalTechnology: Why the Legal Tech Boom is Just Getting Started. Casey Flaherty and Jae Um. October 11, 2021.
Research and Markets. 2021. eDiscovery Market Trends, Share, Size, Growth, Opportunity and Forecast 2021 - 2026. September 2021.
BMC. 2021. The State of SaaS in 2022: Growth Trends and Statistics. Laura Shriff and Chrissy Kidd. September 17, 2021.
EY. 2021. Top Five eDiscovery Trends in 2021. Harshavardhan Godugula. August 31, 2021.
Nuix. 2021. FY21 Financial Results Investor Presentation. August 31, 2021.
Securities and Exchange Commission. 2021. Form S-1 Statement for CS Disco, Inc. June 25, 2021.
ComplexDiscovery. 2021. Summer 2021 eDiscovery Pricing Survey Results. June 6, 2021.
eDiscovery Journal. 2021. A Different Perspective on eDiscovery Market Size. Greg Buckles. April 6, 2021.
Facts and Factors. 2021. Global Market Size and Share will Reach USD $24.12 Billion by 2026. February 10, 2021.
Market and Markets. 2021. eDiscovery Market worth $12.9B by 2025. January 2021.
Third-Party Market Studies (Independent Briefing). 2021. Industry Overview for eDiscovery Technology. May 2021.
Third-Party Market Studies (Independent Briefing). 2021. eDiscovery Sector Update. April 2021.
Securities and Exchange Commission. 2021. Form 10-K Statement for KLDiscovery, Inc. March 18, 2021.
ComplexDiscovery. Annual eDiscovery Market Size Mashups – 2012 – 2021. November 11, 2020.
American Medical Association. 2020. The Year Ahead—Exclusive Interview With Anthony Fauci, MD, NIAID Director. November 7, 2020.
U.S. Bureau of Economic Analysis (Department of Commerce), 2020. Gross Domestic Product (Advance Estimate), Corporate Profits, And GDP By Industry, Third Quarter 2020. October 29, 2020.
ComplexDiscovery. "Resetting the Baseline? eDiscovery Market Size Adjustments for 2020." October 26, 2020.
U.S. Bureau of Economic Analysis (Department of Commerce), 2020. Gross Domestic Product (Third Estimate), Corporate Profits (Revised), And GDP By Industry, Second Quarter 2020. September 30, 2020.
Selected Industry eDiscovery Analysts (Discussion), 2020. eDiscovery Market Forecasting. October 19, 2020.
ComplexDiscovery. “2020 eDiscovery Business Confidence Surveys. (Running Listing).” October 2020.
Industry eDiscovery Providers (Discussion), 2020. eDiscovery Market Forecasting. September 29, 2020.
IDC. “Worldwide eDiscovery Services Forecast, 2020-2024.” Ryan O’Leary. September 2020.
Selected Industry Investors (Discussion), 2020. eDiscovery Market Forecasting. September 15, 2020.
KL Discovery. "KL Discovery Inc. Announces Second Quarter Financial Results." KL Discovery. August 12, 2020.
IDC. “Worldwide eDiscovery Software Forecast, 2020-2024.” Ryan O’Leary. June 2020.
ComplexDiscovery. “Home or Away? New eDiscovery Market Sizing and Pricing Considerations.” June 15, 2020.
Mordor Intelligence. 2020. Global Digital Forensics Market, 2020–2025. May 2020.
ComplexDiscovery. “Summer 2020 eDiscovery Pricing Survey Results.” May 2020.
ComplexDiscovery. “Revisions and Decisions? New Considerations for eDiscovery Secure Remote Reviews.” May 4, 2020.
Selected Industry eDiscovery Providers (Discussion), 2020. eDiscovery Market Forecasting. May 1, 2020.
ComplexDiscovery. “2019 eDiscovery Business Confidence Surveys. (Running Listing).” November 2019.
Relativity Fest Panel. “State of the eDiscovery Union.” Panelist Ryan O’Leary (IDC). October 22, 2019.
IDC. “IDC Marketscape: Worldwide eDiscovery SaaS Review Software Assessment.” Ryan O’Leary. August 12, 2019.
Gartner, Inc. “Market Guide for E-Discovery Solutions.” Julian Tirsu, Michael Hoeck. June 27, 2019.
ComplexDiscovery. “Summer 2019 eDiscovery Pricing Survey Results.” June 2019.
KL Discovery. “Investor Presentation.” Pivotal, KL Discovery. May 2019.
Gartner, Inc. “Defining Your E-Discovery Process Will Lower Costs and Reduce Risks.” Julian Tirsu. March 29, 2019.
Georgetown Law Center for the Study of the Legal Profession and the Thomson Reuters Legal Executive Institute. “2019 Report on the State of the Legal Market.” January 2019.
ComplexDiscovery. “Winter 2019 eDiscovery Pricing Survey Results.” December 2018.
ComplexDiscovery. “2018 eDiscovery Business Confidence Surveys. (Running Listing).” November 2018.
FRONTEO. “Form 20-F (073118).” UBIC Annual Report for Foreign Investors. July 2018.
IDC. “Worldwide eDiscovery Software Forecast, 2018-2022.” Ryan O’Leary, Sean Pike. June 2018.
Markets and Markets. “eDiscovery Market by Component, Deployment Type, Organizational Size, Vertical, and Region – Global Forecast to 2023.” June 2018.
Georgetown Law Center for the Study of the Legal Profession and the Thomson Reuters Legal Executive Institute. “2018 Report on the State of the Legal Market.” January 2018.
Greentarget. “2018 Legal Industry Outlook.” January 2018.
Catalyst Investors. “Legal Tech Market Overview.” Kirk Mahoney. November 29, 2017.
Gartner, Inc. “Market Guide for E-Discovery Solutions.” Julian Tirsu, Garth Landers, Shane Harris. October 24, 2017.
P&S Market Research. “eDiscovery Market for Software and Services.” October 18, 2017.
ComplexDiscovery. eDiscovery Business Confidence Surveys – Running Listing. ComplexDiscovery. October 18, 2017.
Forbes. “Global Legal Tech Is Transforming Service Delivery.” Mark A. Cohen. August 29, 2017.
Aberdeen. “Key Strategies To Improve The Performance Of E-Discovery Teams.” Michael Caton. August 2017
IDC. “Worldwide eDiscovery Services Market Shares, 2016: Global Leaders Emerge Through Industry Consolidation.” Angela Gelnaw. June 2017.
ACG Partner. “Legal Tech: Seeded and Ready to Launch.”, Trevor Martin, Ben Howe, Jon Guido, Fred Joseph. April 2017.
IDC. “Marketscape: Worldwide eDiscovery Services 2017 Vendor Assessment.” Angela Gelnaw. March 2017.
ComplexDiscovery. Annual eDiscovery Market Size Mashups – 2012 – 2017, ComplexDiscovery, March 4, 2017.
Zion Market Research. “eDiscovery Market for Government, Regulatory Agencies, Enterprises, and Law Firms.” November 23, 2016.
Markets and Markets. “E-Discovery Market by Solution, Service, Deployment Type, and Vertical – Global Forecast to 2021.” November 2016.
Future Market Insights (FMI). “eDiscovery Market Analysis – Global Industry Analysis and Opportunity Assessment.” July 5, 2016.
IDC. “Worldwide eDiscovery Software Market Forecast, 2016-2020: Back to Basics.” Angela Gelnaw. June 30, 2016.
Gartner, Inc. “Market Guide for E-Discovery Solutions.” Jie Zhang. June 30, 2016.
U.S. Department of Commerce, International Trade Administration. “2016 Top Markets Report – Cloud Computing.” April 14, 2016.
IDC. “Worldwide eDiscovery Services Forecast 2014-2019.” Sean Pike, Angela Gelnaw. December 2015.
Gartner, Inc. “Critical Capabilities for E-Discovery Software.” Jie Zhang, Garth Landers. October 6, 2015.
Transparency Market Research. “eDiscovery Market – Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2014-2022.” July 6, 2015
Markets and Markets. “E-Discovery Market By Solution, Deployment, Industry, & Region – Global Forecast to 2020.” July 2015.
Global Industry Analysts, Inc. “eDiscovery (Software and Services) Global Strategic Business Report.” May 28, 2015.
Gartner, Inc. “Magic Quadrant for E-Discovery Software.” Jie Zhang, Garth Landers. May 18, 2015.
The Radicati Group. “eDiscovery Market, 2014-2018.” Sara Radicati. December 3, 2014.
Transparency Market Research. “eDiscovery Market – Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2014-2020).” June 2014.
Gartner, Inc. “Magic Quadrant for E-Discovery Software.” Jie Zhang, Debra Logan, Garth Landers. June 19, 2014.
IDC. “Worldwide eDiscovery Software 2014-2018 Forecast.” Sean Pike. May 2014.
The Radicati Group. “eDiscovery Market, 2013-2017.” Sara Radicati. August 2013.
Gartner, Inc. “Magic Quadrant for E-Discovery Software.” Debra Logan, Alan Dayley, Sheila Childs. June 10, 2013.
The Radicati Group. “eDiscovery Market, 2012-2016.” Sara Radicati, Todd Yamasaki. October 2012.
Transparency Market Research. “World e-Discovery Software & Service Market Study.” August 2012.
Rand Institute For Civil Justice. “Where the Money Goes: Understanding Litigant Expenditures for Producing Electronic Discovery.” Nicolas Pace and Laura Zakaras. April 2012.
IDC. “MarketScape: Worldwide Standalone Early Case Assessment Applications Vendor Analysis.” Vivian Tero. September 19, 2011.
Industry Observer Estimations (Multiple Observers)

Additional Reading

An eDiscovery Market Size Mashup: 2022-2027 Worldwide Software and Services Overview

From retraction to resurgence and acceleration, the worldwide market for eDiscovery software and services is estimated to grow from $14.05B in 2022 to $22.31B in 2027 with a compound annual growth rate (CAGR) of 9.69% according to ComplexDiscovery’s annual market size mashup. This growth is spearheaded by eDiscovery software spending, which is estimated to grow at a CAGR of 12.72% to $8.70B in 2027. Making up the majority of the market spending in dollars, eDiscovery services spending is expected to grow at a CAGR of 7.98% to $13.61B in 2027. Read More about “An eDiscovery Market Size Mashup: 2022-2027 Worldwide Software and Services Overview”…

‘Too Many Daves’ in eDiscovery? How High-Velocity Online Sharing May Be Undermining Critical Thought in the Industry

The Dr. Seuss story “Too Many Daves” is about a family with too many children, all named Dave, and how it becomes difficult for the parents to keep track of and distinguish between them. Similarly, in the digital media realm of eDiscovery, there may be too many voices sharing non-substantive information, making it difficult for professionals to distinguish between valuable contributions and those that may be less meaningful. Read More about “‘Too Many Daves’ in eDiscovery? How High-Velocity Online Sharing May Be Undermining Critical Thought in the Industry”…

Editor’s Note: ComplexDiscovery regularly conducts non-scientific surveys to gain insight into the business of eDiscovery. These surveys include the quarterly eDiscovery Business Confidence Survey, focused on gaining insight into the current confidence of eDiscovery-ecosystem professionals regarding economic factors impacting the creation, delivery, and consumption of eDiscovery products and services. One of these surveys is the semi-annual eDiscovery Pricing Survey. Initiated in the winter of 2019 and conducted nine times with 701 individual responses, this survey provides a mechanism for cyber, data, and legal discovery professionals to share and consider current pricing for selected eDiscovery-centric collection, processing, and review tasks. Today ComplexDiscovery shares the results of the most recent pricing survey.

The Winter 2023 eDiscovery Pricing* Survey

Survey Overview

The eDiscovery Pricing Survey is a non-scientific survey designed to provide insight into the general insight into eDiscovery pricing as shared by individuals working in the eDiscovery ecosystem.

The pricing survey is important to cybersecurity, information governance, and legal discovery professionals because it provides insight into the baseline pricing expectations for specific eDiscovery offerings. This information can help these professionals understand and compare pricing against value when making decisions within the eDiscovery ecosystem. The survey was developed through a combination of research, reports, and discussions with industry experts, and it covers a range of pricing models, from volume-based to subscription-based. By providing a snapshot of pricing expectations, the survey can help professionals make more informed decisions and ensure they get the best value for their eDiscovery needs.

[the_ad_placement id="core-standard"]

The core survey consisted of 24** multiple-choice questions focused on pricing in the areas of collection, processing, and review. Additionally, the survey had three general information background questions to provide context for survey results. The survey also has one optional question for respondent comments and considerations.

Survey Questions

Collection

What is the per hour cost for an onsite collection by a forensic examiner?
What is the per hour cost for a remote collection by a forensic examiner?
What is the per device cost for a desktop or laptop computer collection by a forensic examiner?
What is the per device cost for a mobile device collection by a forensic examiner?
What is the per hour cost for investigation, analysis, and report generation by a forensic examiner?
What is the per hour cost for expert witness testimony (in-person and written) support by a forensic examiner?

Processing

What is the per GB cost to process ESI based on volume at ingestion for 250 GB or less?
What is the per GB cost to process ESI based on volume at ingestion for 251GB or more?
What is the per GB cost to process ESI based on volume at completion of processing for 250 GB or less?
What is the per GB cost to process ESI based on volume at completion of processing for 251GB or more?
What is the per GB per month cost to host ESI without analytics for 250 GB or less?
What is the per GB per month cost to host ESI without analytics for 251 GB or more?
What is the per GB per month cost to host ESI with analytics for 250 GB or less?
What is the per GB per month cost to host ESI with analytics for 251 GB or more?
What is the user license fee per month for access to hosted data for 250 users or less?
What is the user license fee per month for access to hosted data for 251 users or more?
What is the per hour cost of basic project management support for eDiscovery?
What is the per hour cost of advanced project management support for eDiscovery?

Review

What is the per GB cost to conduct predictive coding as part of a technology-assisted review for 250 GB or less?
What is the per GB cost to conduct predictive coding as part of a technology-assisted review for 251 GB or more?
What is the cost per hour for document review attorneys to review documents for an onsite managed review?
What is the cost per hour for document review attorneys to review documents for a remote managed review?
What is the cost per document for document review attorneys to review documents for an onsite managed review?
What is the cost per document for document review attorneys to review documents for a remote managed review?

Background

In which geographical region do you primarily conduct eDiscovery-related business?
Which business segment best describes your business in eDiscovery?
What area best describes your primary function in the conduct of your organization’s eDiscovery-related business?

Survey Results

The winter 2023 survey response period was initiated on December 12, 2022, and continued until December 19, 2022. This was the ninth semi-annual eDiscovery pricing survey conducted by ComplexDiscovery. The survey was highlighted and promoted primarily by direct email from ComplexDiscovery and the EDRM to industry cybersecurity, information governance, and legal discovery professionals operating in the eDiscovery landscape. The survey experienced a strong reply rate, with 60 industry professionals responding.***

While individual respondent answers to the pricing survey are confidential, the anonymized aggregate results for the 24 core pricing questions of the multiple-choice survey and the general information question results are published without commentary.

eDiscovery Pricing Survey Responses

n=60 Respondents

Collection Pricing

1a. What is the per hour cost for an onsite collection by a forensic examiner?

Less than $250 per hour. 1.7%
Between $250 and $350 per hour. 60.0%
Greater than $350 per hour. 13.3%
Do not know. 20.0%
Alternative pricing model for per hour costs. 5.0%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Collection-Pricing-Per-Hour-Cost-for-an-Onsite-Collection-by-a-Forensic-Examiner-Winter-2023.pdf" title="Collection Pricing - Per Hour Cost for an Onsite Collection by a Forensic Examiner - Winter 2023"]

1b. What is the per hour cost for a remote collection by a forensic examiner?

Less than $250 per hour. 20.0%
Between $250 and $350 per hour. 45.0%
Greater than $350 per hour. 6.7%
Do not know. 20.0%
Alternative pricing model for per hour costs. 8.3%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Collection-Pricing-Per-Hour-Cost-for-a-Remote-Collection-by-a-Forensic-Examiner-Winter-2023.pdf" title="Collection Pricing - Per Hour Cost for a Remote Collection by a Forensic Examiner - Winter 2023"]

2a. What is the per device cost for a desktop or laptop computer collection by a forensic examiner?

Less than $250 per device. 5.0%
Between $250 and $350 per device. 25.0%
Greater than $350 per device. 46.7%
Do not know. 20.0%
Alternative pricing model for per device costs. 3.3%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Collection-Pricing-Per-Device-Cost-for-a-Desktop-and-Laptop-Computer-Collection-by-a-Forensic-Examiner-Winter-2023.pdf" title="Collection Pricing - Per Device Cost for a Desktop and Laptop Computer Collection by a Forensic Examiner - Winter 2023"]

2b. What is the per device cost for a mobile device collection by a forensic examiner?

Less than $250 per device. 10.0%
Between $250 and $350 per device. 20.0%
Greater than $350 per device. 46.7%
Do not know. 20.0%
Alternative pricing model for per device costs. 3.3%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Collection-Pricing-Per-Device-Cost-for-a-Mobile-Device-Collection-by-a-Forensic-Examiner-Winter-2023.pdf" title="Collection Pricing - Per Device Cost for a Mobile Device Collection by a Forensic Examiner - Winter 2023"]

3a. What is the per hour cost for investigation, analysis, and report generation by a forensic examiner?

Less than $350 per hour. 23.3%
Between $350 and $550 per hour. 46.7%
Greater than $550 per hour. 8.3%
Do not know. 20.0%
Alternative pricing model for per hour costs. 1.7%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Collection-Pricing-Per-Hour-Cost-for-Investigation-Analysis-and-Report-Generation-by-an-FE-Winter-2023.pdf" title="Collection Pricing - Per Hour Cost for Investigation Analysis and Report Generation by an FE - Winter 2023"]

3b. What is the per hour cost for expert witness testimony (in-person and written) by a forensic examiner?

Less than $350 per hour. 6.7%
Between $350 and $550 per hour. 48.3%
Greater than $550 per hour. 26.7%
Do not know. 16.7%
Alternative pricing model for per hour costs. 1.7%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Collection-Pricing-Per-Hour-Cost-for-Expert-Witness-Testimony-In-Person-and-Written-by-an-FE-Winter-2023.pdf" title="Collection Pricing - Per Hour Cost for Expert Witness Testimony (In-Person and Written) by an FE - Winter 2023"]

Processing Pricing

4a. What is the per GB cost to process electronically stored information based on volume at ingestion for 250 GB or less?

Less than $25 per GB. 28.3%
Between $25 and $75 per GB. 28.3%
Greater than $75 per GB. 10.0%
Do not know. 23.3%
Alternative pricing model for per GB costs. 10.0%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Processing-Pricing-Per-GB-Cost-to-Process-ESI-Based-on-Volume-at-Ingestion-for-250-GB-or-Less-Winter-2023.pdf" title="Processing Pricing - Per GB Cost to Process ESI Based on Volume at Ingestion for 250 GB or Less - Winter 2023"]

4b. What is the per GB cost to process electronically stored information based on volume at ingestion for 251 GB or more?

Less than $25 per GB. 31.7%
Between $25 and $75 per GB. 30.0%
Greater than $75 per GB. 3.3%
Do not know. 23.3%
Alternative pricing model for per GB costs. 11.7%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Processing-Pricing-Per-GB-Cost-to-Process-ESI-Based-on-Volume-at-Ingestion-for-251-GB-or-More-Winter-2023.pdf" title="Processing Pricing - Per GB Cost to Process ESI Based on Volume at Ingestion for 251 GB or More - Winter 2023"]

5a. What is the per GB cost to process electronically stored information based on volume at completion of processing for 250 GB or less?

Less than $100 per GB. 45.0%
Between $100 and $150 per GB. 16.7%
Greater than $150 per GB. 5.0%
Do not know. 23.3%
Alternative pricing model for per GB costs. 10.0%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Processing-Pricing-Per-GB-Cost-to-Process-ESI-Based-on-Volume-at-Completion-for-250-GB-or-Less-Winter-2023.pdf" title="Processing Pricing - Per GB Cost to Process ESI Based on Volume at Completion for 250 GB or Less - Winter 2023"]

5b. What is the per GB cost to process electronically stored information based on volume at completion of processing for 251 GB or more?

Less than $100 per GB. 50.0%
Between $100 and $150 per GB. 11.7%
Greater than $150 per GB. 5.0%
Do not know. 23.3%
Alternative pricing model for per GB costs. 10.0%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Processing-Pricing-Per-GB-Cost-to-Process-ESI-Based-on-Volume-at-Completion-for-251-GB-or-More-Winter-2023.pdf" title="Processing Pricing - Per GB Cost to Process ESI Based on Volume at Completion for 251 GB or More - Winter 2023"]

6a. What is the per GB per month cost to host electronically stored information without analytics for 250 GB or less?

Less than $10 per GB per month. 31.7%
Between $10 and $20 per GB per month. 33.3%
Greater than $20 per GB per month. 3.3%
Do not know. 23.3%
Alternative pricing model for per GB costs. 8.3%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Processing-Pricing-Per-GB-Cost-Per-Month-to-Host-ESI-without-Analytics-for-250-GB-or-Less-Winter-2023.pdf" title="Processing Pricing - Per GB Cost Per Month to Host ESI without Analytics for 250 GB or Less - Winter 2023"]

6b. What is the per GB per month cost to host electronically stored information without analytics for 251 GB or more?

Less than $10 per GB per month. 40.0%
Between $10 and $20 per GB per month. 15.0%
Greater than $20 per GB per month. 10.0%
Do not know. 23.3%
Alternative pricing model for per GB costs. 11.7%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Processing-Pricing-Per-GB-Cost-Per-Month-to-Host-ESI-without-Analytics-for-251-GB-or-More-Winter-2023.pdf" title="Processing Pricing - Per GB Cost Per Month to Host ESI without Analytics for 251 GB or More - Winter 2023"]

7a. What is the per GB per month cost to host electronically stored information with analytics for 250 GB or less?

Less than $15 per GB per month. 33.3%
Between $15 and $25 per GB per month. 21.7%
Greater than $25 per GB per month. 10.0%
Do not know. 26.7%
Alternative pricing model for per GB costs. 8.3%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Processing-Pricing-Per-GB-Cost-Per-Month-to-Host-ESI-with-Analytics-for-250-GB-or-Less-Winter-2023.pdf" title="Processing Pricing - Per GB Cost Per Month to Host ESI with Analytics for 250 GB or Less - Winter 2023"]

7b. What is the per GB per month cost to host electronically stored information with analytics for 251 GB or more?

Less than $15 per GB per month. 35.0%
Between $15 and $25 per GB per month. 16.7%
Greater than $25 per GB per month. 10.7%
Do not know. 26.7%
Alternative pricing model for per GB costs. 11.7%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Processing-Pricing-Per-GB-Cost-Per-Month-to-Host-ESI-with-Analytics-for-251-GB-or-More-Winter-2023.pdf" title="Processing Pricing - Per GB Cost Per Month to Host ESI with Analytics for 251 GB or More - Winter 2023"]

8a. What is the user license fee per month for access to hosted data for 250 users or less?

Less than $50 per user per month. 15.0%
Between $50 and $100 per user per month. 36.7%
Greater than $100 per user per month. 6.7%
Do not know. 25.0%
Alternative pricing model for user license costs. 16.7%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Processing-Pricing-User-License-Fee-Per-Month-for-Access-to-Hosted-Data-for-250-Users-or-Less-Winter-2023.pdf" title="Processing Pricing - User License Fee Per Month for Access to Hosted Data for 250 Users or Less - Winter 2023"]

8b. What is the user license fee per month for access to hosted data for 251 users or more?

Less than $50 per user per month. 20.0%
Between $50 and $100 per user per month. 30.0%
Greater than $100 per user per month. 6.7%
Do not know. 26.7%
Alternative pricing model for user license costs. 16.7%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Processing-Pricing-User-License-Fee-Per-Month-for-Access-to-Hosted-Data-for-251-Users-or-More-Winter-2023.pdf" title="Processing Pricing - User License Fee Per Month for Access to Hosted Data for 251 Users or More - Winter 2023"]

9a. What is the per hour cost of basic project management support for eDiscovery?

Less than $100 per hour. 3.3%
Between $100 and $200 per hour. 50.0%
Greater than $200 per hour. 21.7%
Do not know. 20.0%
Alternative pricing model for per hour costs. 5.0%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Processing-Pricing-Per-Hour-Cost-of-Basic-Project-Management-Support-for-eDiscovery-Winter-2023.pdf" title="Processing Pricing - Per Hour Cost of Basic Project Management Support for eDiscovery - Winter 2023"]

9b. What is the per hour cost of advanced project management support for eDiscovery?

Less than $100 per hour. 1.7%
Between $100 and $200 per hour. 15.0%
Greater than $200 per hour. 58.3%
Do not know. 20.0%
Alternative pricing model for per hour costs. 5.0%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Processing-Pricing-Per-Hour-Cost-of-Advanced-Project-Management-Support-for-eDiscovery-Winter-2023.pdf" title="Processing Pricing - Per Hour Cost of Advanced Project Management Support for eDiscovery - Winter 2023"]

Review Pricing

10a. What is the per GB cost to conduct predictive coding as part of a technology-assisted review for 250 GB or less?

Less than $75 per GB. 21.7%
Between $75 and $150 per GB. 16.7%
Greater than $150 per GB. 5.0%
Do not know. 31.7%
Alternative pricing model for per GB costs. 25.0%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Review-Pricing-Per-GB-Cost-for-Predictive-Coding-in-a-Technology-Assisted-Review-for-250-GB-or-Less-Winter-2023.pdf" title="Review Pricing - Per GB Cost for Predictive Coding in a Technology-Assisted Review for 250 GB or Less - Winter 2023"]

10b. What is the per GB cost to conduct predictive coding as part of a technology-assisted review for 251 GB or more?

Less than $75 per GB. 28.3%
Between $75 and $150 per GB. 10.0%
Greater than $150 per GB. 3.3%
Do not know. 31.7%
Alternative pricing model for per GB costs. 26.7%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Review-Pricing-Per-GB-Cost-for-Predictive-Coding-in-a-Technology-Assisted-Review-for-251-GB-or-More-Winter-2023.pdf" title="Review Pricing - Per GB Cost for Predictive Coding in a Technology-Assisted Review for 251 GB or More - Winter 2023"]

11a. What is the cost per hour for document review attorneys to review documents for an onsite managed review?

Less than $25 per hour. 3.3%
Between $25 and $40 per hour. 21.7%
Greater than $40 per hour. 55.0%
Do not know. 16.7%
Alternative pricing model for per hour costs. 3.3%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Review-Pricing-Per-Hour-Cost-for-Document-Review-Attorneys-to-Review-Documents-Onsite-Winter-2023.pdf" title="Review Pricing - Per Hour Cost for Document Review Attorneys to Review Documents Onsite - Winter 2023"]

11b. What is the cost per hour for document review attorneys to review documents for a remote managed review?

Less than $25 per hour. 5.0%
Between $25 and $40 per hour. 51.7%
Greater than $40 per hour. 30.0%
Do not know. 11.7%
Alternative pricing model for per hour costs. 1.7%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Review-Pricing-Per-Hour-Cost-for-Document-Review-Attorneys-to-Review-Documents-Remote-Winter-2023.pdf" title="Review Pricing - Per Hour Cost for Document Review Attorneys to Review Documents Remote - Winter 2023"]

12a. What is the cost per document for document review attorneys to review documents for an onsite managed review?

Less than $0.50 per document. 1.7%
Between $0.50 and $1.00 per document. 13.3%
Greater than $1.00 per document. 31.7%
Do not know. 40.0%
Alternative pricing model for per document costs. 13.3%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Review-Pricing-Per-Document-Cost-for-Document-Review-Attorneys-to-Review-Documents-Onsite-2023.pdf" title="Review Pricing - Per Document Cost for Document Review Attorneys to Review Documents Onsite - 2023"]

12b. What is the cost per document for document review attorneys to review documents for a remote managed review?

Less than $0.50 per document. 5.0%
Between $0.50 and $1.00 per document. 30.0%
Greater than $1.00 per document. 13.3%
Do not know. 36.7%
Alternative pricing model for per document costs. 15.0%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Review-Pricing-Per-Document-Cost-for-Document-Review-Attorneys-to-Review-Documents-Remote-2023.pdf" title="Review Pricing - Per Document Cost for Document Review Attorneys to Review Documents Remote - 2023"]

Background Information

13. In which geographical region do you primarily conduct eDiscovery-related business?

North America – United States. 95.0%
Asia/Asia Pacific. 3.3%
North America – Canada. 1.7%
Europe – United Kingdom. 0.0%
Middle East/Africa. 0.0%
Europe – Non-UK. 0.0%
Central/South America. 0.0%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Pricing-Survey-Respondents-by-Geographic-Region-Winter-2023.pdf" title="Pricing - Survey Respondents by Geographic Region - Winter 2023"]

14. Which of the following segments best describes your business in eDiscovery?

Law Firm. 33.3%
Software and/or Services Provider. 33.3%
Consultancy. 11.7%
Corporation. 10.0%
Media/Research Organization/Educational Association. 8.3%
Government Entity. 3.3%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Pricing-Survey-Respondents-by-Organizational-Segment-Winter-2023.pdf" title="Pricing - Survey Respondents by Organizational Segment - Winter 2023"]

15. What area best describes your primary function in the conduct of your organization’s eDiscovery business?

Legal/Litigation Support. 70.0%
Business/Business Support (All Other Business Functions). 28.3%
IT/Product Development. 1.7%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Pricing-Survey-Respondents-by-Primary-Function-Winter-2023.pdf" title="Pricing - Survey Respondents by Primary Function - Winter 2023"]

Background: eDiscovery Pricing Survey Respondents by Survey

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Pricing-Survey-Respondents-Individual-and-Aggregate-Overview-Winter-2023.pdf" title="Pricing - Survey Respondents (Individual and Aggregate Overview) - Winter 2023"]

*For the purpose of this ongoing industry survey, price and cost are used interchangeably and represent the amount a customer is willing to pay for the service. However, from a financial and accounting perspective, pricing is the amount a customer is willing to pay. The cost is typically the expense incurred for creating and delivering the service.

**Core survey questions have been expanded from previous surveys, increasing from 12 to 24. This increase allows for price segmentation in areas ranging from volume to location.

***Survey methodology focused on achieving at least 50 responses with the least number of emails sent to the ComplexDiscovery and EDRM industry professional databases. This approach sought to minimize the number of requests for survey participation while ensuring a solid number of responses from which to generally assess market sentiment in survey areas of interest.

Additional Reading

Source: ComplexDiscovery

Complete Presentation: Market Kinetics - eDiscovery Pricing Overview - Winter 2023 (PDF) - Mouseover to Scroll

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/0-Market-Kinetics-eDiscovery-Pricing-Winter-2023-122122.pdf" title="0 - Market Kinetics - eDiscovery Pricing - Winter 2023 - 122122"]

The Winter 2023 eDiscovery Pricing* Survey

Survey Overview

The eDiscovery Pricing Survey is a non-scientific survey designed to provide insight into the general insight into eDiscovery pricing as shared by individuals working in the eDiscovery ecosystem.

[the_ad_placement id="core-standard"]

Survey Questions

Collection

What is the per hour cost for an onsite collection by a forensic examiner?
What is the per hour cost for a remote collection by a forensic examiner?
What is the per device cost for a desktop or laptop computer collection by a forensic examiner?
What is the per device cost for a mobile device collection by a forensic examiner?
What is the per hour cost for investigation, analysis, and report generation by a forensic examiner?
What is the per hour cost for expert witness testimony (in-person and written) support by a forensic examiner?

Processing

What is the per GB cost to process ESI based on volume at ingestion for 250 GB or less?
What is the per GB cost to process ESI based on volume at ingestion for 251GB or more?
What is the per GB cost to process ESI based on volume at completion of processing for 250 GB or less?
What is the per GB cost to process ESI based on volume at completion of processing for 251GB or more?
What is the per GB per month cost to host ESI without analytics for 250 GB or less?
What is the per GB per month cost to host ESI without analytics for 251 GB or more?
What is the per GB per month cost to host ESI with analytics for 250 GB or less?
What is the per GB per month cost to host ESI with analytics for 251 GB or more?
What is the user license fee per month for access to hosted data for 250 users or less?
What is the user license fee per month for access to hosted data for 251 users or more?
What is the per hour cost of basic project management support for eDiscovery?
What is the per hour cost of advanced project management support for eDiscovery?

Review

What is the per GB cost to conduct predictive coding as part of a technology-assisted review for 250 GB or less?
What is the per GB cost to conduct predictive coding as part of a technology-assisted review for 251 GB or more?
What is the cost per hour for document review attorneys to review documents for an onsite managed review?
What is the cost per hour for document review attorneys to review documents for a remote managed review?
What is the cost per document for document review attorneys to review documents for an onsite managed review?
What is the cost per document for document review attorneys to review documents for a remote managed review?

Background

In which geographical region do you primarily conduct eDiscovery-related business?
Which business segment best describes your business in eDiscovery?
What area best describes your primary function in the conduct of your organization’s eDiscovery-related business?

Survey Results

eDiscovery Pricing Survey Responses

n=60 Respondents

Collection Pricing

1a. What is the per hour cost for an onsite collection by a forensic examiner?

Less than $250 per hour. 1.7%
Between $250 and $350 per hour. 60.0%
Greater than $350 per hour. 13.3%
Do not know. 20.0%
Alternative pricing model for per hour costs. 5.0%

1b. What is the per hour cost for a remote collection by a forensic examiner?

Less than $250 per hour. 20.0%
Between $250 and $350 per hour. 45.0%
Greater than $350 per hour. 6.7%
Do not know. 20.0%
Alternative pricing model for per hour costs. 8.3%

2a. What is the per device cost for a desktop or laptop computer collection by a forensic examiner?

Less than $250 per device. 5.0%
Between $250 and $350 per device. 25.0%
Greater than $350 per device. 46.7%
Do not know. 20.0%
Alternative pricing model for per device costs. 3.3%

2b. What is the per device cost for a mobile device collection by a forensic examiner?

Less than $250 per device. 10.0%
Between $250 and $350 per device. 20.0%
Greater than $350 per device. 46.7%
Do not know. 20.0%
Alternative pricing model for per device costs. 3.3%

3a. What is the per hour cost for investigation, analysis, and report generation by a forensic examiner?

Less than $350 per hour. 23.3%
Between $350 and $550 per hour. 46.7%
Greater than $550 per hour. 8.3%
Do not know. 20.0%
Alternative pricing model for per hour costs. 1.7%

3b. What is the per hour cost for expert witness testimony (in-person and written) by a forensic examiner?

Less than $350 per hour. 6.7%
Between $350 and $550 per hour. 48.3%
Greater than $550 per hour. 26.7%
Do not know. 16.7%
Alternative pricing model for per hour costs. 1.7%

Processing Pricing

4a. What is the per GB cost to process electronically stored information based on volume at ingestion for 250 GB or less?

Less than $25 per GB. 28.3%
Between $25 and $75 per GB. 28.3%
Greater than $75 per GB. 10.0%
Do not know. 23.3%
Alternative pricing model for per GB costs. 10.0%

4b. What is the per GB cost to process electronically stored information based on volume at ingestion for 251 GB or more?

Less than $25 per GB. 31.7%
Between $25 and $75 per GB. 30.0%
Greater than $75 per GB. 3.3%
Do not know. 23.3%
Alternative pricing model for per GB costs. 11.7%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Processing-Pricing-Per-GB-Cost-to-Process-ESI-Based-on-Volume-at-Ingestion-for-251-GB-or-More-Winter-2023.pdf" title="Processing Pricing - Per GB Cost to Process ESI Based on Volume at Ingestion for 251 GB or More - Winter 2023"]

5a. What is the per GB cost to process electronically stored information based on volume at completion of processing for 250 GB or less?

Less than $100 per GB. 45.0%
Between $100 and $150 per GB. 16.7%
Greater than $150 per GB. 5.0%
Do not know. 23.3%
Alternative pricing model for per GB costs. 10.0%

5b. What is the per GB cost to process electronically stored information based on volume at completion of processing for 251 GB or more?

Less than $100 per GB. 50.0%
Between $100 and $150 per GB. 11.7%
Greater than $150 per GB. 5.0%
Do not know. 23.3%
Alternative pricing model for per GB costs. 10.0%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Processing-Pricing-Per-GB-Cost-to-Process-ESI-Based-on-Volume-at-Completion-for-251-GB-or-More-Winter-2023.pdf" title="Processing Pricing - Per GB Cost to Process ESI Based on Volume at Completion for 251 GB or More - Winter 2023"]

6a. What is the per GB per month cost to host electronically stored information without analytics for 250 GB or less?

Less than $10 per GB per month. 31.7%
Between $10 and $20 per GB per month. 33.3%
Greater than $20 per GB per month. 3.3%
Do not know. 23.3%
Alternative pricing model for per GB costs. 8.3%

6b. What is the per GB per month cost to host electronically stored information without analytics for 251 GB or more?

Less than $10 per GB per month. 40.0%
Between $10 and $20 per GB per month. 15.0%
Greater than $20 per GB per month. 10.0%
Do not know. 23.3%
Alternative pricing model for per GB costs. 11.7%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Processing-Pricing-Per-GB-Cost-Per-Month-to-Host-ESI-without-Analytics-for-251-GB-or-More-Winter-2023.pdf" title="Processing Pricing - Per GB Cost Per Month to Host ESI without Analytics for 251 GB or More - Winter 2023"]

7a. What is the per GB per month cost to host electronically stored information with analytics for 250 GB or less?

Less than $15 per GB per month. 33.3%
Between $15 and $25 per GB per month. 21.7%
Greater than $25 per GB per month. 10.0%
Do not know. 26.7%
Alternative pricing model for per GB costs. 8.3%

7b. What is the per GB per month cost to host electronically stored information with analytics for 251 GB or more?

Less than $15 per GB per month. 35.0%
Between $15 and $25 per GB per month. 16.7%
Greater than $25 per GB per month. 10.7%
Do not know. 26.7%
Alternative pricing model for per GB costs. 11.7%

8a. What is the user license fee per month for access to hosted data for 250 users or less?

Less than $50 per user per month. 15.0%
Between $50 and $100 per user per month. 36.7%
Greater than $100 per user per month. 6.7%
Do not know. 25.0%
Alternative pricing model for user license costs. 16.7%

8b. What is the user license fee per month for access to hosted data for 251 users or more?

Less than $50 per user per month. 20.0%
Between $50 and $100 per user per month. 30.0%
Greater than $100 per user per month. 6.7%
Do not know. 26.7%
Alternative pricing model for user license costs. 16.7%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Processing-Pricing-User-License-Fee-Per-Month-for-Access-to-Hosted-Data-for-251-Users-or-More-Winter-2023.pdf" title="Processing Pricing - User License Fee Per Month for Access to Hosted Data for 251 Users or More - Winter 2023"]

9a. What is the per hour cost of basic project management support for eDiscovery?

Less than $100 per hour. 3.3%
Between $100 and $200 per hour. 50.0%
Greater than $200 per hour. 21.7%
Do not know. 20.0%
Alternative pricing model for per hour costs. 5.0%

9b. What is the per hour cost of advanced project management support for eDiscovery?

Less than $100 per hour. 1.7%
Between $100 and $200 per hour. 15.0%
Greater than $200 per hour. 58.3%
Do not know. 20.0%
Alternative pricing model for per hour costs. 5.0%

Review Pricing

10a. What is the per GB cost to conduct predictive coding as part of a technology-assisted review for 250 GB or less?

Less than $75 per GB. 21.7%
Between $75 and $150 per GB. 16.7%
Greater than $150 per GB. 5.0%
Do not know. 31.7%
Alternative pricing model for per GB costs. 25.0%

10b. What is the per GB cost to conduct predictive coding as part of a technology-assisted review for 251 GB or more?

Less than $75 per GB. 28.3%
Between $75 and $150 per GB. 10.0%
Greater than $150 per GB. 3.3%
Do not know. 31.7%
Alternative pricing model for per GB costs. 26.7%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Review-Pricing-Per-GB-Cost-for-Predictive-Coding-in-a-Technology-Assisted-Review-for-251-GB-or-More-Winter-2023.pdf" title="Review Pricing - Per GB Cost for Predictive Coding in a Technology-Assisted Review for 251 GB or More - Winter 2023"]

11a. What is the cost per hour for document review attorneys to review documents for an onsite managed review?

Less than $25 per hour. 3.3%
Between $25 and $40 per hour. 21.7%
Greater than $40 per hour. 55.0%
Do not know. 16.7%
Alternative pricing model for per hour costs. 3.3%

11b. What is the cost per hour for document review attorneys to review documents for a remote managed review?

Less than $25 per hour. 5.0%
Between $25 and $40 per hour. 51.7%
Greater than $40 per hour. 30.0%
Do not know. 11.7%
Alternative pricing model for per hour costs. 1.7%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Review-Pricing-Per-Hour-Cost-for-Document-Review-Attorneys-to-Review-Documents-Remote-Winter-2023.pdf" title="Review Pricing - Per Hour Cost for Document Review Attorneys to Review Documents Remote - Winter 2023"]

12a. What is the cost per document for document review attorneys to review documents for an onsite managed review?

Less than $0.50 per document. 1.7%
Between $0.50 and $1.00 per document. 13.3%
Greater than $1.00 per document. 31.7%
Do not know. 40.0%
Alternative pricing model for per document costs. 13.3%

12b. What is the cost per document for document review attorneys to review documents for a remote managed review?

Less than $0.50 per document. 5.0%
Between $0.50 and $1.00 per document. 30.0%
Greater than $1.00 per document. 13.3%
Do not know. 36.7%
Alternative pricing model for per document costs. 15.0%

[pdf-embedder url="https://complexdiscovery.com/wp-content/uploads/2022/12/Review-Pricing-Per-Document-Cost-for-Document-Review-Attorneys-to-Review-Documents-Remote-2023.pdf" title="Review Pricing - Per Document Cost for Document Review Attorneys to Review Documents Remote - 2023"]

Background Information

13. In which geographical region do you primarily conduct eDiscovery-related business?

North America – United States. 95.0%
Asia/Asia Pacific. 3.3%
North America – Canada. 1.7%
Europe – United Kingdom. 0.0%
Middle East/Africa. 0.0%
Europe – Non-UK. 0.0%
Central/South America. 0.0%

14. Which of the following segments best describes your business in eDiscovery?

Law Firm. 33.3%
Software and/or Services Provider. 33.3%
Consultancy. 11.7%
Corporation. 10.0%
Media/Research Organization/Educational Association. 8.3%
Government Entity. 3.3%

15. What area best describes your primary function in the conduct of your organization’s eDiscovery business?

Legal/Litigation Support. 70.0%
Business/Business Support (All Other Business Functions). 28.3%
IT/Product Development. 1.7%

Background: eDiscovery Pricing Survey Respondents by Survey

**Core survey questions have been expanded from previous surveys, increasing from 12 to 24. This increase allows for price segmentation in areas ranging from volume to location.

Additional Reading

Source: ComplexDiscovery

Complete Presentation: Market Kinetics - eDiscovery Pricing Overview - Winter 2023 (PDF) - Mouseover to Scroll

Adaptation and Stratification? Winter 2023 eDiscovery Pricing Survey Results

Pricing is an important consideration for professionals working in the fields of cybersecurity, information governance, and legal discovery. These professionals often deal with the complexities of eDiscovery, and must carefully evaluate the costs of the various tools and services available to them. By understanding the pricing expectations for these offerings, they can make informed decisions about how to allocate their budgets and ensure that they are getting the best value for their money. Read More about “Adaptation and Stratification? Winter 2023 eDiscovery Pricing Survey Results”…

An Abridged Look at the Business of eDiscovery: Mergers, Acquisitions, and Investments

From LexisNexis to Nextpoint and from acquisitions to investments, the abridged listing of eDiscovery merger, acquisition, and investment (M&A+I) events seeks to consolidate and highlight key eDiscovery-related investment events and corresponding event dates, company involvement, and known event investment amounts. The general consideration for inclusion in this running listing is the public announcement of an investment event by an organization that offers an eDiscovery solution as part of their overall offering portfolio regardless of their core business.
Read More about “An Abridged Look at the Business of eDiscovery: Mergers, Acquisitions, and Investments”…

The New Office Meeting? A Running Listing of eDiscovery Events in 2023

Based on research and tracking by ComplexDiscovery, this non-comprehensive planning list highlighting selected eDiscovery-related events, conferences, and meetings may benefit individuals and organizations in the eDiscovery ecosystem evaluating sponsorship, support, and attendance plans for 2023. Read More about “The New Office Meeting? A Running Listing of eDiscovery Events in 2023”…

From Heat Maps to Technology-Assisted Review: Dealing with the Challenges of Slack in eDiscovery

Content Assessment: From Heat Maps to Technology-Assisted Review: Dealing with the Challenges of Slack in eDiscovery

Information - 95%

Insight - 95%

Relevance - 100%

Objectivity - 90%

Authority - 95%

95%

Excellent

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