Struggling to Recover Costs? The 2019 eDiscovery Billing and Cost Recovery Survey (Logikcull)

With information harvested from more than 100 law firms through the lens of questions on topics ranging from cost recovery models to how much information on eDiscovery costs are provided to clients, the 2019 eDiscovery Billing and Cost Recovery Survey from Logikcull may be beneficial for legal, business, and IT professionals seeking to better understand the business of eDiscovery.

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Editor’s Note: Published with permission from Logikcull, the 2019 eDiscovery Billing & Cost Recovery Survey presents an excellent and objective overview of benchmarking law approaches for capturing billable work, limiting write-offs, and handling client pushback. The report may be highly beneficial for individuals seeking to better understand the business of eDiscovery.

2019 eDiscovery Billing and Cost Recovery Survey

An Industry Report from Logikcull

Executive Summary

Too often, eDiscovery can be risky, tedious, and expensive. Defined by black-box technologies, exorbitant per-GB hosting costs, and opaque processes, it’s no wonder that clients push back against eDiscovery costs—leading to discovery cost write-offs and reduced revenue. For the many firms that struggle in this area, confusion over how to address discovery costs in a client-friendly, firm-friendly manner, combined with limited visibility into best practices, has contributed to loss of business and strained client relationships.

Logikcull’s survey of more than 100 law firms from across the Logikcull customer base and the profession at large highlights these challenges in stark black and white. From cost recovery models, to pricing challenges, to the reasons behind write-offs, this report intends to shine light on an area that is chronically under-examined, yet increasingly consequential.

The Complete Report (Including Commentary from Robert Hilson, Sr. Director of


Direct Access to Complete Report (PDF)

About Logikcull is instant discovery for modern legal teams. Its secure, cloud-based solution helps law firms and organizations of all sizes solve the expensive, complex, and risky challenges associated with eDiscovery, internal investigations, and open records response.

With Logikcull, you can start a discovery project in five seconds, from anywhere at any time on any device. Reviewing data is as easy as performing a Google search. And in Logikcull, your data is always secure. That’s why it’s trusted by the Fortune 500, Am Law 200, and governments of the biggest cities in the world.

Founded in 2004 by CEO Andy Wilson and CTO Sheng Yang, Logikcull builds powerfully simple software that democratizes discovery.

Additional Reading

Source: ComplexDiscovery

A Matter of Pricing? A Running Update of Semi-Annual eDiscovery Pricing Survey Responses

First administered in December of 2018 and conducted four times during the last two years with 334 individual responses, the semi-annual eDiscovery Pricing Survey highlights pricing on selected collection, processing, and review tasks. The aggregate results of all surveys as shared in the provided comparative charts may be helpful for understanding pricing and its impact on purchasing behavior on selected services over time.

Access the Results Now!

ComplexDiscovery combines original industry research with curated expert articles to create an informational resource that helps legal, business, and information technology professionals better understand the business and practice of data discovery and legal discovery.

All contributions are invested to support the development and distribution of ComplexDiscovery content. Contributors can make as many article contributions as they like, but will not be asked to register and pay until their contribution reaches $5.