Fri. Feb 3rd, 2023
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    Editor’s Note: Published with permission from Logikcull, the 2019 eDiscovery Billing & Cost Recovery Survey presents an excellent and objective overview of benchmarking law approaches for capturing billable work, limiting write-offs, and handling client pushback. The report may be highly beneficial for individuals seeking to better understand the business of eDiscovery.

    2019 eDiscovery Billing and Cost Recovery Survey

    An Industry Report from Logikcull

    Executive Summary

    Too often, eDiscovery can be risky, tedious, and expensive. Defined by black-box technologies, exorbitant per-GB hosting costs, and opaque processes, it’s no wonder that clients push back against eDiscovery costs—leading to discovery cost write-offs and reduced revenue. For the many firms that struggle in this area, confusion over how to address discovery costs in a client-friendly, firm-friendly manner, combined with limited visibility into best practices, has contributed to loss of business and strained client relationships.

    Logikcull’s survey of more than 100 law firms from across the Logikcull customer base and the profession at large highlights these challenges in stark black and white. From cost recovery models, to pricing challenges, to the reasons behind write-offs, this report intends to shine light on an area that is chronically under-examined, yet increasingly consequential.

    The Complete Report (Including Commentary from Robert Hilson, Sr. Director of


    Direct Access to Complete Report (PDF)

    About Logikcull is instant discovery for modern legal teams. Its secure, cloud-based solution helps law firms and organizations of all sizes solve the expensive, complex, and risky challenges associated with eDiscovery, internal investigations, and open records response.

    With Logikcull, you can start a discovery project in five seconds, from anywhere at any time on any device. Reviewing data is as easy as performing a Google search. And in Logikcull, your data is always secure. That’s why it’s trusted by the Fortune 500, Am Law 200, and governments of the biggest cities in the world.

    Founded in 2004 by CEO Andy Wilson and CTO Sheng Yang, Logikcull builds powerfully simple software that democratizes discovery.

    Additional Reading

    Source: ComplexDiscovery


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    ComplexDiscovery is an online publication that highlights cyber, data, and legal discovery insight and intelligence ranging from original research to aggregated news for use by cybersecurity, information governance, and eDiscovery professionals. The highly targeted publication seeks to increase the collective understanding of readers regarding cyber, data, and legal discovery information and issues and to provide an objective resource for considering trends, technologies, and services related to electronically stored information.

    ComplexDiscovery OÜ is a technology marketing firm providing strategic planning and tactical execution expertise in support of cyber, data, and legal discovery organizations. Focused primarily on supporting the ComplexDiscovery publication, the company is registered as a private limited company in the European Union country of Estonia, one of the most digitally advanced countries in the world. The company operates virtually worldwide to deliver marketing consulting and services.