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Content Assessment: Inflation or Deflation? The eDiscovery Pricing Survey (Summer 2023)

Information - 93%
Insight - 92%
Relevance - 93%
Objectivity - 95%
Authority - 94%

93%

Excellent

A short percentage-based assessment of the qualitative benefit of the questions and methodology for the Summer 2023 eDiscovery pricing survey from ComplexDiscovery.

Editor’s Note: From time to time, ComplexDiscovery highlights publicly available or privately purchasable announcements, content updates, and research from cyber, data, and legal discovery providers, research organizations, and ComplexDiscovery community members. While ComplexDiscovery regularly highlights this information, it does not assume any responsibility for content assertions.

Contact us today to submit recommendations for consideration and inclusion in ComplexDiscovery’s data and legal discovery-centric service, product, or research announcements.


Background Note: ComplexDiscovery regularly conducts non-scientific surveys to gain insight into the business of eDiscovery. These surveys include the quarterly eDiscovery Business Confidence Survey, focused on gaining insight into the current confidence of eDiscovery-ecosystem professionals regarding economic factors impacting the creation, delivery, and consumption of eDiscovery products and services. One of these surveys is the semi-annual eDiscovery Pricing Survey. Initiated in the winter of 2019 and conducted nine times with more than 700 individual responses, this survey provides a mechanism for cyber, data, and legal discovery professionals to share and consider current pricing for selected eDiscovery-centric collection, processing, and review tasks. 

Industry Survey

The eDiscovery Pricing Survey (Summer 2023)

Participation Request

The eDiscovery Pricing Survey is an informal survey intended to offer insights into general eDiscovery pricing trends, as shared by professionals within the eDiscovery ecosystem.

The pricing survey holds significance for cybersecurity, information governance, and legal discovery professionals because it sheds light on the baseline pricing expectations for specific eDiscovery services. This knowledge enables professionals to evaluate and compare pricing against value when making decisions in the eDiscovery landscape. The survey was created through a combination of research, reports, and conversations with industry experts, encompassing various pricing models, from volume-based to subscription-based. By presenting a glimpse of pricing expectations, the survey assists professionals in making well-informed decisions and ensuring they receive the best value for their eDiscovery requirements.

The anonymous survey welcomes participation from cybersecurity, information governance, and legal discovery professionals active in the eDiscovery ecosystem. Invitations are primarily extended via personal direct email.

ComplexDiscovery cordially invites you, as a cybersecurity, information governance, or legal discovery professional, to contribute your insights on eDiscovery pricing by participating in the Summer 2023 eDiscovery Pricing Survey.



The core survey includes 24** multiple-choice questions concentrated on pricing for collection, processing, and review, along with one optional question for respondents’ comments and considerations. The survey can be completed in under five minutes.

Summer 2023 Pricing Survey Questions

Collection

  • What is the hourly cost for an onsite collection by a forensic examiner?
  • What is the hourly cost for a remote collection by a forensic examiner?
  • What is the per-device cost for a desktop or laptop computer collection by a forensic examiner?
  • What is the per-device cost for a mobile device collection by a forensic examiner?
  • What is the hourly cost for investigation, analysis, and report generation by a forensic examiner?
  • What is the hourly cost for expert witness testimony (in-person and written) support by a forensic examiner?

Processing

  • What is the per GB cost to process ESI based on volume at ingestion for 250 GB or less?
  • What is the per GB cost to process ESI based on volume at ingestion for 251 GB or more?
  • What is the per GB cost to process ESI based on volume at the completion of processing for 250 GB or less?
  • What is the per GB cost to process ESI based on volume at the completion of processing for 251 GB or more?
  • What is the per GB per month cost to host ESI without analytics for 250 GB or less?
  • What is the per GB per month cost to host ESI without analytics for 251 GB or more?
  • What is the per GB per month cost to host ESI with analytics for 250 GB or less?
  • What is the per GB per month cost to host ESI with analytics for 251 GB or more?
  • What is the user license fee per month for access to hosted data for 250 users or less?
  • What is the user license fee per month for access to hosted data for 251 users or more?
  • What is the hourly cost of basic project management support for eDiscovery?
  • What is the hourly cost of advanced project management support for eDiscovery?

Review

  • What is the per GB cost to conduct predictive coding as part of a technology-assisted review for 250 GB or less?
  • What is the per GB cost to conduct predictive coding as part of a technology-assisted review for 251 GB or more?
  • What is the hourly cost for document review attorneys to review documents for an onsite managed review?
  • What is the hourly cost for document review attorneys to review documents for a remotely managed review?
  • What is the cost per document for document review attorneys to review documents for an onsite managed review?
  • What is the cost per document for document review attorneys to review documents for a remotely managed review?

ComplexDiscovery will ensure responses to the survey are anonymized and will not disclose any individual or organizational contact information, demographics, or responses.

The Summer 2023 eDiscovery Pricing Survey response window will be open from today until mid-June 2023. Once the survey closes, the results will be anonymized and shared with all participants via email, as well as published on the ComplexDiscovery website.

Your input is invaluable in shaping a comprehensive view of industry pricing for selected eDiscovery tasks. Please take a few minutes to complete this brief survey, as the anonymized results will provide eDiscovery ecosystem professionals with an additional and useful resource for making pricing decisions.



*For the purpose of this ongoing industry survey, price and cost are used interchangeably and represent the amount a customer is willing to pay for the service. However, from a financial and accounting perspective, pricing is the amount a customer is willing to pay. The cost is typically the expense incurred for creating and delivering the service.

**Core survey questions have been expanded from previous surveys, increasing from 12 to 24. This increase allows for price segmentation in areas ranging from volume to location.

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Additional Reading

Source: ComplexDiscovery

 

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ComplexDiscovery OÜ is a highly recognized digital publication focused on providing detailed insights into the fields of cybersecurity, information governance, and eDiscovery. Based in Estonia, a hub for digital innovation, ComplexDiscovery OÜ upholds rigorous standards in journalistic integrity, delivering nuanced analyses of global trends, technology advancements, and the eDiscovery sector. The publication expertly connects intricate legal technology issues with the broader narrative of international business and current events, offering its readership invaluable insights for informed decision-making.

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