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You are viewing ARCHIVED CONTENT released online between 1 April 2010 and 24 August 2018 or content that has been selectively archived and is no longer active. Content in this archive is NOT UPDATED, and links may not function.Editor’s Note: The Winter 2024 eDiscovery Business Confidence Survey presents an important opportunity for professionals in cybersecurity, information governance, and legal discovery to contribute their insights into the evolving eDiscovery ecosystem. Administered quarterly since early 2016, this survey has become a cornerstone in understanding the business climate within the industry, with over 3,100 responses shaping its historical data. This quarter’s survey uniquely highlights business confidence in the integration and impact of Large Language Models (LLMs) and Generative Artificial Intelligence (GAI) technologies, reflecting their growing significance in eDiscovery processes.
Content Assessment: The Winter 2024 eDiscovery Business Confidence Survey
Information - 93%
Insight - 92%
Relevance - 95%
Objectivity - 95%
Authority - 96%
94%
Excellent
A short percentage-based assessment of the qualitative benefit of the post highlighting the opening of the Winter 2024 eDiscovery Business Confidence Survey for cybersecurity, information governance, and legal discovery professionals.
Industry Survey*
The Winter 2024 eDiscovery Business Confidence Survey
Participation Request
Survey Invitation
Survey Overview
Business Confidence Survey Questions
- Which of the following segments best describes your business in eDiscovery?
- How would you rate the current general business conditions for eDiscovery in your segment?
- How do you think the business conditions will be in your segment six months from now?
- How would you guess what revenue in your segment of the eDiscovery ecosystem will be six months from now?
- How would you guess what profits in your segment of the eDiscovery ecosystem will be six months from now?
- Of the six items presented below, what is the issue that you feel will most impact the business of eDiscovery over the next six months?
- In which geographical region do you primarily conduct eDiscovery-related business?
- What area best describes your primary function in the conduct of your organization’s eDiscovery-related business?
- What area best describes your level of support in the conduct of your organization’s eDiscovery-related business?
- How would you characterize the use of LLMs and GAI in your organization’s operations or offerings?
- Of the options provided, which one do you perceive as the primary benefit of integrating LLMs and GAI into your organization’s operations or offerings?
- Of the options provided, which one do you perceive as the primary challenge of integrating LLMs and GAI into your organization’s operations or offerings?
- How would you characterize the trajectory of your organization’s Days Sales Outstanding (DSO) during the last quarter?
- How would you characterize the trajectory of your organization’s Monthly Recurring Revenue (MRR) during the last quarter?
- Which of the following statements best describes the distribution of your organization’s revenue across your customer base during the last quarter?
Survey Logistics
ComplexDiscovery will anonymize responses to the survey and will not share any individual or organizational contact data, demographics, or answers.
The Winter 2024 eDiscovery Business Confidence Survey response period will be between today, January 15th, and February 16th, 2024. Upon completion of the survey, the results will be anonymized, provided to all participants via email, and published on the ComplexDiscovery website.
As your opinion is important in helping form a picture of the business climate for eDiscovery, please do take the time to complete this short survey, as the results will provide professionals in the eDiscovery ecosystem with an important reference for considering business decisions.