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Editor’s Note: The Winter 2024 eDiscovery Business Confidence Survey presents an important opportunity for professionals in cybersecurity, information governance, and legal discovery to contribute their insights into the evolving eDiscovery ecosystem. Administered quarterly since early 2016, this survey has become a cornerstone in understanding the business climate within the industry, with over 3,100 responses shaping its historical data. This quarter’s survey uniquely highlights business confidence in the integration and impact of Large Language Models (LLMs) and Generative Artificial Intelligence (GAI) technologies, reflecting their growing significance in eDiscovery processes.


Content Assessment: The Winter 2024 eDiscovery Business Confidence Survey

Information - 93%
Insight - 92%
Relevance - 95%
Objectivity - 95%
Authority - 96%

94%

Excellent

A short percentage-based assessment of the qualitative benefit of the post highlighting the opening of the Winter 2024 eDiscovery Business Confidence Survey for cybersecurity, information governance, and legal discovery professionals.


Industry Survey*

The Winter 2024 eDiscovery Business Confidence Survey

Participation Request

Survey Invitation

The quarterly eDiscovery Business Confidence Survey has been administered thirty-two times since early 2016, with 3,149 individual responses from eDiscovery industry professionals. The survey provides valuable insight into the current business confidence of cybersecurity, information governance, and legal discovery professionals in the eDiscovery ecosystem. Today, ComplexDiscovery kindly asks you to share your observations and opinions on the eDiscovery business climate by participating in the Winter 2024 eDiscovery Business Confidence Survey.


Survey Overview

The survey consists of 15 core questions, including three multiple-choice questions focused on understanding the use of Large Language Models (LLMs) and Generative Artificial Intelligence (GAI) in the eDiscovery ecosystem. The entire survey can be completed in less than five minutes and is open to cybersecurity, information governance, and legal discovery professionals operating in the eDiscovery ecosystem. Whether analyst or observer, reporter or communicator, law firm, service provider, or governmental agency expert or consultant, your informed opinion of the business climate for eDiscovery is highly sought after for the Winter 2024 eDiscovery Business Confidence Survey.

Business Confidence Survey Questions

  • Which of the following segments best describes your business in eDiscovery?
  • How would you rate the current general business conditions for eDiscovery in your segment?
  • How do you think the business conditions will be in your segment six months from now?
  • How would you guess what revenue in your segment of the eDiscovery ecosystem will be six months from now?
  • How would you guess what profits in your segment of the eDiscovery ecosystem will be six months from now?
  • Of the six items presented below, what is the issue that you feel will most impact the business of eDiscovery over the next six months?
  • In which geographical region do you primarily conduct eDiscovery-related business?
  • What area best describes your primary function in the conduct of your organization’s eDiscovery-related business?
  • What area best describes your level of support in the conduct of your organization’s eDiscovery-related business?
  • How would you characterize the use of LLMs and GAI in your organization’s operations or offerings?
  • Of the options provided, which one do you perceive as the primary benefit of integrating LLMs and GAI into your organization’s operations or offerings?
  • Of the options provided, which one do you perceive as the primary challenge of integrating LLMs and GAI into your organization’s operations or offerings?
  • How would you characterize the trajectory of your organization’s Days Sales Outstanding (DSO) during the last quarter?
  • How would you characterize the trajectory of your organization’s Monthly Recurring Revenue (MRR) during the last quarter?
  • Which of the following statements best describes the distribution of your organization’s revenue across your customer base during the last quarter?

Survey Logistics

ComplexDiscovery will anonymize responses to the survey and will not share any individual or organizational contact data, demographics, or answers.

The Winter 2024 eDiscovery Business Confidence Survey response period will be between today, January 15th, and February 16th, 2024. Upon completion of the survey, the results will be anonymized, provided to all participants via email, and published on the ComplexDiscovery website.

As your opinion is important in helping form a picture of the business climate for eDiscovery, please do take the time to complete this short survey, as the results will provide professionals in the eDiscovery ecosystem with an important reference for considering business decisions.


Source: ComplexDiscovery

 

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ComplexDiscovery OÜ is a highly recognized digital publication focused on providing detailed insights into the fields of cybersecurity, information governance, and eDiscovery. Based in Estonia, a hub for digital innovation, ComplexDiscovery OÜ upholds rigorous standards in journalistic integrity, delivering nuanced analyses of global trends, technology advancements, and the eDiscovery sector. The publication expertly connects intricate legal technology issues with the broader narrative of international business and current events, offering its readership invaluable insights for informed decision-making.

For the latest in law, technology, and business, visit ComplexDiscovery.com.

 

Generative Artificial Intelligence and Large Language Model Use

ComplexDiscovery OÜ recognizes the value of GAI and LLM tools in streamlining content creation processes and enhancing the overall quality of its research, writing, and editing efforts. To this end, ComplexDiscovery OÜ regularly employs GAI tools, including ChatGPT, Claude, Midjourney, and DALL-E, to assist, augment, and accelerate the development and publication of both new and revised content in posts and pages published (initiated in late 2022).

ComplexDiscovery also provides a ChatGPT-powered AI article assistant for its users. This feature leverages LLM capabilities to generate relevant and valuable insights related to specific page and post content published on ComplexDiscovery.com. By offering this AI-driven service, ComplexDiscovery OÜ aims to create a more interactive and engaging experience for its users, while highlighting the importance of responsible and ethical use of GAI and LLM technologies.