Sat. Apr 13th, 2024

Editor’s Note: The recent merger of Complete Legal, L2 Services, and Precise Legal, followed by the acquisition of Frontline Managed Service’s eDiscovery unit, highlights a significant shift in the eDiscovery industry. Moving away from the traditional corporate ethos that prioritizes shareholder interests, this consolidation emphasizes a client-first approach. This transition challenges longstanding norms in legal services where shareholder returns have often taken precedence over client needs and service quality. The strategic alignment of these entities underlines a commitment to service excellence and client value. This approach is expected to not only elevate service standards but also resonate with the evolving expectations of clients in the modern legal landscape.

Content Assessment: Complete Legal's Acquisition of Frontline Managed Service's eDiscovery Unit: Setting a Client-Centric Standard in Legal Tech

Information - 91%
Insight - 92%
Relevance - 90%
Objectivity - 88%
Authority - 91%



A short percentage-based assessment of the qualitative benefit expressed as a percentage of positive reception of the recent announcement by Kansas City-based Complete Legal of its acquisition of Frontline Managed Service's eDiscovery unit.

Industry News – Investment Beat

Complete Legal’s Acquisition of Frontline Managed Service’s eDiscovery Unit: Setting a Client-Centric Standard in Legal Tech

ComplexDiscovery Staff

In a strategic move that reinforces its position in the legal technology sector, Complete Legal, a prominent independent litigation support firm, has announced the acquisition of Frontline Managed Service’s eDiscovery unit. This acquisition follows Complete Legal’s recent merger with L2 Services and Precise Legal, reflecting a concerted effort to expand its expertise in eDiscovery, information governance, and data management.

Frontline Managed Service’s eDiscovery unit, known for its proficiency in delivering comprehensive eDiscovery services under long-term contracts, represents a significant addition to Complete Legal’s talent pool. This integration is a response to the increased demand for specialized skills following Complete Legal’s expansion through mergers.

In an announcement of the acquisition, Eric Singer, CEO of Complete Legal, emphasized the strategic importance of this acquisition in scaling the company’s services to meet the needs of a growing client base. The move is seen as a key element in enhancing the firm’s operational capacity and service delivery in the eDiscovery domain.

Additionally, Chief Operating Officer Eric Kelting acknowledged the dual benefits of the acquisition, citing not only the infusion of skilled talent but also the expansion of the firm’s client roster. This development is expected to significantly scale Complete Legal’s ability to support clients’ diverse eDiscovery, information governance, and data management requirements.

Also, Chief Strategy Officer Jeff Dreiling outlined the acquisition as a step towards realizing a broader vision of delivering top-tier discovery services to a wider client base. He highlighted the alignment in client service philosophies between Complete Legal and Frontline’s unit, noting the shared emphasis on building deep, long-term client relationships that add value.

The Nashville-based Frontline Managed Services eDiscovery unit, operating remotely with a distributed team across the United States, will continue to function from its Nashville office, with all employees retained. This decision ensures continuity and leverages the unit’s established expertise.

Complete Legal’s acquisition of Frontline Managed Service’s eDiscovery unit marks a notable development in the eDiscovery industry. It not only enhances Complete Legal’s capabilities but also showcases the firm’s commitment to meeting the evolving needs of its clients through strategic growth and talent acquisition. This move also may indicate a continued trend of consolidation in the legal technology sector, with firms increasingly seeking to broaden their service offerings and client base.

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Additional Reading

Source: ComplexDiscovery


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