A Kick in the SaaS: eDiscovery SaaS Vendors

The new Market Guide for E-Discovery Solutions report provides information technology leaders and legal counsel considerations for the evaluation and selection of eDiscovery solutions. One of the areas highlighted in the report is eDiscovery Software-as-a-Service (SaaS) solutions.


Authored by industry analyst Jie Zhang, and available for purchase from the Gartner website ($1,295.00), the new Market Guide for E-Discovery Solutions report provides information technology leaders and legal counsel considerations for the evaluation and selection of eDiscovery solutions. One of the areas highlighted in the report is eDiscovery Software-as-a-Service (SaaS) solutions. Provided below are selected extracts from the complete report.

Three Key Considerations in Selecting SaaS Solutions

  • Cloud e-discovery solutions are gaining momentum in the market with their ease of use, and more competitive and straightforward pricing structures.
  • Select e-discovery SaaS solutions strategically. Depending on the maturity of in-house e- discovery processes and teams, SaaS solutions may not be suitable for all matters.
  • When selecting the SaaS provider, it is important to understand their data center locations, among other things.

SaaS eDiscovery Vendors Highlighted in the Report

(Alphabetical Order)

Click here for a hyperlinked index of leading software and service providers to include those listed in the Gartner report.

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A Matter of Pricing? A Running Update of Semi-Annual eDiscovery Pricing Survey Responses

First administered in December of 2018 and conducted four times during the last two years with 334 individual responses, the semi-annual eDiscovery Pricing Survey highlights pricing on selected collection, processing, and review tasks. The aggregate results of all surveys as shared in the provided comparative charts may be helpful for understanding pricing and its impact on purchasing behavior on selected services over time.



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