Editor’s Note: Published with permission from Logikcull, the 2019 eDiscovery Billing & Cost Recovery Survey presents an excellent and objective overview of benchmarking law approaches for capturing billable work, limiting write-offs, and handling client pushback. The report may be highly beneficial for individuals seeking to better understand the business of eDiscovery.
2019 eDiscovery Billing and Cost Recovery Survey
An Industry Report from Logikcull
Too often, eDiscovery can be risky, tedious, and expensive. Defined by black-box technologies, exorbitant per-GB hosting costs, and opaque processes, it’s no wonder that clients push back against eDiscovery costs—leading to discovery cost write-offs and reduced revenue. For the many firms that struggle in this area, confusion over how to address discovery costs in a client-friendly, firm-friendly manner, combined with limited visibility into best practices, has contributed to loss of business and strained client relationships.
Logikcull’s survey of more than 100 law firms from across the Logikcull customer base and the profession at large highlights these challenges in stark black and white. From cost recovery models, to pricing challenges, to the reasons behind write-offs, this report intends to shine light on an area that is chronically under-examined, yet increasingly consequential.
The Complete Report (Including Commentary from Robert Hilson, Sr. Director of Logikcull.com)Logikcull-2019-eDiscovery-Billing-Survey
Direct Access to Complete Report (PDF)
Logikcull.com is instant discovery for modern legal teams. Its secure, cloud-based solution helps law firms and organizations of all sizes solve the expensive, complex, and risky challenges associated with eDiscovery, internal investigations, and open records response.
With Logikcull, you can start a discovery project in five seconds, from anywhere at any time on any device. Reviewing data is as easy as performing a Google search. And in Logikcull, your data is always secure. That’s why it’s trusted by the Fortune 500, Am Law 200, and governments of the biggest cities in the world.
Founded in 2004 by CEO Andy Wilson and CTO Sheng Yang, Logikcull builds powerfully simple software that democratizes discovery.
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Generative Artificial Intelligence and Large Language Model Use
ComplexDiscovery OÜ recognizes the value of GAI and LLM tools in streamlining content creation processes and enhancing the overall quality of its research, writing, and editing efforts. To this end, ComplexDiscovery OÜ regularly employs GAI tools, including ChatGPT and DALL-E2, to assist, augment, and accelerate the development and publication of both new and revised content in posts and pages published (initiated in late 2022).
ComplexDiscovery also provides a ChatGPT-powered AI article assistant for its users. This feature leverages LLM capabilities to generate relevant and valuable insights related to specific page and post content published on ComplexDiscovery.com. By offering this AI-driven service, ComplexDiscovery OÜ aims to create a more interactive and engaging experience for its users, while highlighting the importance of responsible and ethical use of GAI and LLM technologies.
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ComplexDiscovery is a premier online publication renowned for providing essential insights and intelligence in the realms of cybersecurity, information governance, and legal discovery to professionals navigating these fields. As a leading source of information, the publication expertly combines original research with aggregated news to cater to a highly specialized audience. Committed to enhancing readers’ understanding of relevant topics, ComplexDiscovery stands as an impartial and comprehensive resource for exploring trends, technologies, and services associated with electronically stored information.
The driving force behind this influential publication is ComplexDiscovery OÜ, a technology marketing firm that excels in strategic planning and tactical execution for organizations operating within these sectors. Registered as a private limited company in Estonia, a global leader in digital advancements, ComplexDiscovery OÜ dedicates its primary focus to supporting the publication. The company capitalizes on its virtual presence to provide marketing consulting and services to a diverse array of clients around the world, further solidifying its reputation as a leading voice in the eDiscovery ecosystem.