Current News? The New Gartner eDiscovery Market Guide

Published on June 27, 2019, by the research and analyst firm Gartner, the new Market Guide for E-Discovery Solutions report (G00388272) shares information and insight on the eDiscovery market and a limited number of representative software and service providers. This information and insight may be useful for infrastructure and operations professionals as they consider eDiscovery solutions for their specific data discovery and legal discovery needs.

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Overview of a new report from Gartner, Inc.

The Report: Market Guide for E-Discovery Solutions

Published on June 27, 2019, by the research and analyst firm Gartner, the new Market Guide for E-Discovery Solutions report (G00388272) shares information and insight on the eDiscovery market and a limited number of representative software and service providers. This information and insight may be useful for infrastructure and operations professionals as they consider eDiscovery solutions for their specific data discovery and legal discovery needs.

Authored by industry analysts Julian Tirsu and Michael Hoeck, the complete report is available for purchase from the Gartner website ($1,295.00). Complimentary copies of the report typically can also be downloaded from the websites of eDiscovery vendors who routinely purchase rights to distribute Gartner reports.

Areas Covered in the Report

  • Market Definition (Technology and Services)
  • Market Direction (Three Types of Solution Providers, Pricing, and Market Adoption and Growth)
  • Market Analysis (The Push for End-to-End Solutions, Migration to Microsoft Office 365, Hybrid Discovery, On-Premise to Cloud, The Future of E-Discovery Service Providers)
  • Representative Vendors (Market Introduction)
  • Market Recommendations
  • Gartner Recommended Reading

Representative Vendors

According to the report, “The vendors listed in this Market Guide deliver most of the capabilities or services described in the eDiscovery definition. Some solutions focus more on the left-hand, IT-centric side of the process, while others concentrate on the right-hand, legal-centric side. These vendors often differ on technological, service, business model and go-to-market elements. As a result, client organizations are advised to ask these vendors about their technology capabilities, service focus, delivery models, industry expertise and cross-jurisdiction support. This is not an exhaustive list of providers.”

Within the report, the authors provide a short listing of selected software vendors and service providers. The listed software vendors and service providers are mentioned as being representative of the types of eDiscovery solutions mentioned in the report and noted based on mentions during Gartner engagements with buyers and stakeholders throughout the year. The list is also noted as not constituting an exhaustive listing.

  • Software Vendors: A Listing of 29 Vendors
  • Service Providers: A Listing of 16 Providers

The software vendor listing contains six new vendors since the 2017 E-Discovery Market Guide report. Additionally, four software vendors in the 2017 listing were dropped for the 2019 report, and one software vendor repositioned as a service provider.

The services provider listing contains two new providers since the 2017 E-Discovery Market Guide report. Additionally, three service provider vendors in the 2017 listing were dropped for the 2019 report, and one services provider repositioned as a software vendor.

About the Primary Analysts Authoring the Report

Julian Tirsu is a Principal Analyst at Gartner on the IT Leaders Infrastructure Design team, focusing on enterprise information archiving software, file analysis, and e-discovery tools, as well as strategies regarding data retention, information life cycle management, and information governance.

Michael Hoeck is a Senior Director Analyst within Gartner for IT Leaders and Tech Professional (GITL). He works in the Infrastructure and Operations group, covering backup and recovery solutions for traditional, hybrid and cloud environments, enterprise information archiving (EIA) software, and e-discovery tools, as well as strategies around information life cycle management (ILM) and information governance (IG).

Gartner Report References

Additional Reading

Source: ComplexDiscovery

A Matter of Pricing? A Running Update of Semi-Annual eDiscovery Pricing Survey Responses

First administered in December of 2018 and conducted four times during the last two years with 334 individual responses, the semi-annual eDiscovery Pricing Survey highlights pricing on selected collection, processing, and review tasks. The aggregate results of all surveys as shared in the provided comparative charts may be helpful for understanding pricing and its impact on purchasing behavior on selected services over time.



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ComplexDiscovery combines original industry research with curated expert articles to create an informational resource that helps legal, business, and information technology professionals better understand the business and practice of data discovery and legal discovery.

All contributions are invested to support the development and distribution of ComplexDiscovery content. Contributors can make as many article contributions as they like, but will not be asked to register and pay until their contribution reaches $5.

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