Overview of a new report from Gartner, Inc.
The Report: Market Guide for E-Discovery Solutions
Published on June 27, 2019, by the research and analyst firm Gartner, the new Market Guide for E-Discovery Solutions report (G00388272) shares information and insight on the eDiscovery market and a limited number of representative software and service providers. This information and insight may be useful for infrastructure and operations professionals as they consider eDiscovery solutions for their specific data discovery and legal discovery needs.
Authored by industry analysts Julian Tirsu and Michael Hoeck, the complete report is available for purchase from the Gartner website ($1,295.00). Complimentary copies of the report typically can also be downloaded from the websites of eDiscovery vendors who routinely purchase rights to distribute Gartner reports.
Areas Covered in the Report
- Market Definition (Technology and Services)
- Market Direction (Three Types of Solution Providers, Pricing, and Market Adoption and Growth)
- Market Analysis (The Push for End-to-End Solutions, Migration to Microsoft Office 365, Hybrid Discovery, On-Premise to Cloud, The Future of E-Discovery Service Providers)
- Representative Vendors (Market Introduction)
- Market Recommendations
- Gartner Recommended Reading
According to the report, “The vendors listed in this Market Guide deliver most of the capabilities or services described in the eDiscovery definition. Some solutions focus more on the left-hand, IT-centric side of the process, while others concentrate on the right-hand, legal-centric side. These vendors often differ on technological, service, business model and go-to-market elements. As a result, client organizations are advised to ask these vendors about their technology capabilities, service focus, delivery models, industry expertise and cross-jurisdiction support. This is not an exhaustive list of providers.”
Within the report, the authors provide a short listing of selected software vendors and service providers. The listed software vendors and service providers are mentioned as being representative of the types of eDiscovery solutions mentioned in the report and noted based on mentions during Gartner engagements with buyers and stakeholders throughout the year. The list is also noted as not constituting an exhaustive listing.
- Software Vendors: A Listing of 29 Vendors
- Service Providers: A Listing of 16 Providers
The software vendor listing contains six new vendors since the 2017 E-Discovery Market Guide report. Additionally, four software vendors in the 2017 listing were dropped for the 2019 report, and one software vendor repositioned as a service provider.
The services provider listing contains two new providers since the 2017 E-Discovery Market Guide report. Additionally, three service provider vendors in the 2017 listing were dropped for the 2019 report, and one services provider repositioned as a software vendor.
About the Primary Analysts Authoring the Report
Julian Tirsu is a Principal Analyst at Gartner on the IT Leaders Infrastructure Design team, focusing on enterprise information archiving software, file analysis, and e-discovery tools, as well as strategies regarding data retention, information life cycle management, and information governance.
Michael Hoeck is a Senior Director Analyst within Gartner for IT Leaders and Tech Professional (GITL). He works in the Infrastructure and Operations group, covering backup and recovery solutions for traditional, hybrid and cloud environments, enterprise information archiving (EIA) software, and e-discovery tools, as well as strategies around information life cycle management (ILM) and information governance (IG).
Gartner Report References
- Gartner Market Guide for E-Discovery Solutions – June 27, 2019
- Gartner Market Guide for E-Discovery Solutions – October 24, 2017
- Gartner Market Guide for E-Discovery – June 30, 2016
- The Short List: An Abridged eDiscovery Directory
- Avoiding Glittering Generalities in Selecting eDiscovery Software
Generative Artificial Intelligence and Large Language Model Use
ComplexDiscovery OÜ recognizes the value of GAI and LLM tools in streamlining content creation processes and enhancing the overall quality of its research, writing, and editing efforts. To this end, ComplexDiscovery OÜ regularly employs GAI tools, including ChatGPT and DALL-E2, to assist, augment, and accelerate the development and publication of both new and revised content in posts and pages published (initiated in late 2022).
ComplexDiscovery also provides a ChatGPT-powered AI article assistant for its users. This feature leverages LLM capabilities to generate relevant and valuable insights related to specific page and post content published on ComplexDiscovery.com. By offering this AI-driven service, ComplexDiscovery OÜ aims to create a more interactive and engaging experience for its users, while highlighting the importance of responsible and ethical use of GAI and LLM technologies.
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